2004 Peterbilt 378: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
633,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Engine And Engine Cooling:Cooling System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling:Cooling System | 1 |
Engine And Engine Cooling:Cooling System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
150,000 and above miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
2010: 1
Pattern summary
Engine And Engine Cooling:Cooling System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10318340 · 2010-03-10 (March 10, 2010)
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) LOW ENGINE HEAT AND COOLANT LEAKING FROM OIL COOLER, STARTED ON COLD DAY BACK DECEMBER 14TH 2009, TOOK TRUCK TO DEALERSHIP. WANTED OIL COOLER RESEALED AND TWO THERMOSTATS REPLACED. VEHICLE HAS THIRD PARTY WARRANTY. DEALER ASKED PERMISSION TO TEAR DOWN, WE DENIED ACTION, SAID TO DIAGNOSE PROBLEM ACCORDING TO WARRANTY PROTOCOL. DEALER COMPLETELY DISMANTLES MOTOR INCORRECTLY CAUSING IRREPARABLE DAMAGE. NOW DEALER IS HOLDING VEHICLE HOSTAGE SINCE WE WIL…
Owner-reported narrative. 633,000 miles reported. Look up ODI 10318340 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
05V570000 · Engine And Engine Cooling
Reported: 2005-12-22 (December 22, 2005)
ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
NHTSA campaign record ↗07V044000 · Service Brakes, Air
Reported: 2007-02-12 (February 12, 2007)
ON CERTAIN NON-ABS EQUIPPED TRUCKS, AN AIR HOSE BETWEEN THE TRACTOR PROTECTION VALVE AND THE BACK OF THE CAB BULKHEAD WAS OMITTED.
Consequence: THE ABSENCE OF THIS AIR HOSE COULD ADVERSELY AFFECT THE DRIVE AXLE BRAKE PERFORMANCE WHILE A TRAILER IS BEING PULLED, RESULTING IN LONGER STOPPING DISTANCES, INCREASING THE RISK OF A CRASH.
Remedy: PETERBILT WILL INSPECT THE AIR HOSE PLUMBING OF THE DRIVE AXLE BRAKE SYSTEM AND MAKE THE NECESSARY REPAIRS. THE RECALL BEGAN ON FEBRUARY 22, 2007. OWNERS MAY CONTACT PETERBILT AT 1-940-591-4196.
NHTSA campaign record ↗13V593000 · Equipment:Other:Labels
Reported: 2013-11-25 (November 25, 2013)
Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."
Consequence: As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
Remedy: Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.
NHTSA campaign record ↗