1996 Peterbilt 378: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 1996 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Steering:Column is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering:Column | 1 |
Steering:Column: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2003 | 1 |
2003: 1
Pattern summary
Steering:Column leads the component reports. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10002211 · 2003-01-07 (January 7, 2003)
CONSUMER STATES THAT THE TEETH ON THE TILT STEERING ARE BROKEN CAUSING VEHICLE TO LOSE CONTROL AND CRASH. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Owner-reported narrative. Look up ODI 10002211 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V054000 · Seat Belts:Front:Anchorage
Reported: 2001-02-22 (February 22, 2001)
VEHICLE DESCRIPTION: CLASS 7 AND CLASS 8 VEHICLES. THESE VEHICLES DO NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 207, "SEATING SYSTEM," AND NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME FASTENERS USED TO ATTACH THE SHOULDER BELT ANCHOR BRACKET TO THE CAB STRUCTURE WERE OMITTED DURING PRODUCTION.
Consequence: IN THE EVENT OF A CRASH, THE SHOULDER BELT ANCHORAGE MAY NOT PROPERLY RESTRAIN THE SEAT OCCUPANT, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL ADD THE NECESSARY FASTENERS. OWNER NOTIFICATION BEGAN MARCH 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 1-940-591-4000.
NHTSA campaign record ↗97V196003 · Suspension:Front:Hub
Reported: 1997-11-24 (November 24, 1997)
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DESIGN LEVEL 1, ROCKWELL FF980 SERIES FRONT AXLE. THE FRONT AXLE HUB FLANGE CAN DEVELOP CRACKS DUE TO HIGH STRESS LEVELS.
Consequence: CRACKS IN A HUB FLANGE CAN RESULT IN A WHEEL SEPARATION.
Remedy: DEALERS WILL REMOVE AND REPLACE THE FRONT HUBS WITH AN IMPROVED DESIGN LEVEL 2 HUB.
NHTSA campaign record ↗