2017 Peterbilt 320: complaints, problems and recalls

Reported: 2016-06-10 (June 10, 2016)

PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).

Reported: 2017-11-10 (November 10, 2017)

PACCAR Incorporated (PACCAR) is recalling certain 2017 Peterbilt 320 vehicles, equipped with Meritor disc brakes. The park brake chamber on these vehicles may be to small, which can cause the vehicle to move unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: A vehicle with an undersized parking brake could result in the vehicle moving unexpectedly, increasing the risk of a crash or injury to anyone in the path of the vehicle.

Remedy: PACCAR will notify owners, and dealers will replace the rear axle park brake chambers, free of charge. The recall began on December 15, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1117E.

Reported: 2019-06-14 (June 14, 2019)

PACCAR Incorporated (PACCAR) is recalling certain 1990-2020 Peterbilt 320 and 520 vehicles built with specific amber rear turn signals. The turn signals may also light up with the stop/tail lights when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Rear Turn signals that illuminate at the same time as the brake lights may create confusion and impair the effectiveness of the brake lights, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and for trucks with rear amber lights, dealers will add a jumper harness between the chassis electrical harness and amber tail lights, free of charge. The recall began August 1, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 19PBC.

Reported: 2020-03-04 (March 4, 2020)

PACCAR Incorporated (PACCAR) is recalling certain 2016-2020 Peterbilt 320 and 520 vehicles with dual foot valves and a liftable tag or tri-drive rear axles. The rear brake signal hose may be missing a quick release valve, possibly causing a delay in their brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Disc Brakes."

Consequence: A delayed brake release may increase the risk of crash.

Remedy: PACCAR will notify owners, and dealers will check the vehicles for a quick release valve, installing one as necessary, free of charge. The recall began March 24, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBB.

Reported: 2021-01-11 (January 11, 2021)

PACCAR Incorporated (PACCAR) is recalling certain 2015-2021 Peterbilt 320 and 520 vehicles. The steering column support structure may crack or break in certain right-hand, stand-up drive models.

Consequence: If the steering column loosens from the mounting structure, steering control can become affected, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will inspect the 520 models right hand stand-pp steering column structure and replace it if cracks are present, as well as add additional support brackets to the new (if replaced) or existing structure, free of charge. Additionally, for the 520 models, dealers will install a large gusset with triangulating support for the column bracket, free of charge. Owner notification letters were mailed July 30, 2021. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 21PBA.

Reported: 2022-12-16 (December 16, 2022)

PACCAR Incorporated (PACCAR) is recalling certain 2015-2023 Peterbilt 320 and 520 refuse trucks equipped with Haulmaax/EX suspensions. The suspension tracking rod brackets may fail and detach from the forward drive axle, causing the axle to become unstable.

Consequence: An unstable axle can decrease vehicle stability and control, increasing the risk of a crash.

Remedy: Dealers will inspect the welds and add an additional bracket between the tracking rod bracket and axle housing, as necessary, free of charge. Owner notification letters are expected to be mailed February 14, 2023. Owners may contact Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22PBL.