2005 Orion VII: complaints, problems and recalls

Reported: 2005-02-16 (February 16, 2005)

ON CERTAIN TRANSIT BUSSES EQUIPPED WITH ARVINMERITOR URRESKO TIE ROD CLAMPS, HEAT TREATMENT OF CLAMPS CREATED A SURFACE HARDNESS THAT COULD LEAD TO A FRACTURE OF THE CLAMPS.

Consequence: IN THE EVENT OF A CRACK, THE CLAMPS COULD BREAK OFF AFFECTING TOE-IN AND ALIGNMENT. THE TIE ROD CAN COME LOOSE RESULTING IN STEERING LOSS AND A CRASH COULD OCCUR WITHOUT PRIOR WARNING.

Remedy: ARVINMERITOR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT ARVINMERITOR AT 1-866-668-7221 OR ORION BUS AT 905-403-7832.

Reported: 2005-06-14 (June 14, 2005)

ON CERTAIN COMMERCIAL BUSES EQUIPPED WITH VAPOR DOOR ASSEMBLIES, THE TWO PIECE CURVED CONNECTING RODS WHEN USED AS AN ELEMENT OF THE DOOR ACTUATION LINKAGE IN CONJUNCTION WITH A VAPOR MEDIUM PNEUMATIC DIFFERENTIAL ENGINE, MAY BE SUBJECT TO FATIGUE FAILURE RESULTING IN BENDING OR BREAKING OF THE CONNECTING ROD.

Consequence: A BROKEN CONNECTING ROD CAN ALLOW THE DOOR PANEL TO MOVE FREELY IN AN UNCONTROLLED MANNER, LEAVING PASSENGERS INSIDE THE VEHICLE UNPROTECTED BY THE DOOR PANEL AND ENABLING A PROTRUDING DOOR PANEL TO STRIKE PERSONS OR OBJECTS OUTSIDE THE VEHICLE.

Remedy: ORION IS WORKING WITH VAPOR BUS INTERNATIONAL TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. THE REMEDY CONSISTS OF REPLACING THE TWO PIECE CONNECTING ROD WITH A ONE PIECE CONNECTING ROD. OWNERS MAY CONTACT ORION BUS AT 905-403-7832 OR VAPOR AT 847-777-6400.

Reported: 2005-09-13 (September 13, 2005)

ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ISB-02 DIESEL ENGINES BUILT WITH EMC CONTROLLED FUEL LIFT PUMPS. ERRATIC VOLTAGE SUPPLY TO THE FUEL LIFT PUMP CAUSES PREMATURE ELECTRIC BRUSH WEAR INTERNAL TO THE FUEL LIFT PUMP. THIS PREMATURE WEAR COULD RESULT IN FUEL LIFT PUMP FAILURE AND IN SOME CASES MAY CAUSE AN ENGINE STALL CONDITION.

Consequence: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.

Remedy: CUMMINS, IN CONJUNCTION WITH ORION, WILL NOTIFY OWNERS AND REPAIR THE ENGINES BY EMC RECALIBRATION AND REPLACEMENT OF THE FUEL LIFT PUMP AT NO CHARGE TO THE CUSTOMER. OWNERS MAY CONTACT CUMMINS ASSISTANCE CENTER AT 1-800-DIESELS OR ORION AT 1-315-223-5100.

Reported: 2006-12-22 (December 22, 2006)

ON CERTAIN BUSES EQUIPPED WITH A GRAHAM WHITE BRAKE AIR DRYER MODEL QBA15, THE BRAKE AIR DRYER TIMER DOES NOT FUNCTION PROPERLY. THE AIR ENTERING INTO THE BRAKE SYSTEM MAY NOT HAVE THE MOISTURE REMOVED. IF NOT PROPERLY DRAINED, SMALL ICE CRYSTALS MAY FORM IN THE BRAKE SYSTEM PREVENTING THE SYSTEM TO OPERATE THE BRAKES PROPERLY.

Consequence: THE BUS MAY NOT PERFORM AS EXPECTED WHEN STOPPING, INCREASING THE RISK OF A CRASH.

Remedy: DAIMLERCHRYSLER IS WORKING WITH GRAHAM WHITE TO DEVELOP A REMEDY. OWNERS ARE BEING ASKED TO INSPECT THE WET BRAKE AIR TANK FOR MOISTURE BY USING A MANUAL DRAIN. ONLY TWO CUSTOMERS ARE INVOLVED AND HAVE BEEN CONTACTED.

Reported: 2007-07-20 (July 20, 2007)

ON CERTAIN TRANSIT BUSES EQUIPPED WITH CONFIGURATION FC510 HIGH PRESSURE FAN MOTOR HOSES, THE WRONG HOSE SPECIFICATION WAS SELECTED.

Consequence: THE HYDRAULIC COOLING FAN PRESSURE HOSE MAY EXHIBIT AN OIL LEAK. OIL LEAK IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DAIMLERCHRYSLER/ORION BUS HAS REPLACED THE HOSES ON ALL VEHICLES INVOLVED IN THIS RECALL.

Reported: 2007-07-26 (July 26, 2007)

ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL ENGINES, THE EXHAUST ELBOW WAS INCORRECTLY ASSEMBLED AND WELDED DURING PRODUCTION. THE UPPER FLANGE HAS A BUTT TYPE WELD INSTEAD OF A FILLET TYPE WELD.

Consequence: AN EXHAUST SYSTEM THAT IS NOT MAINTAINED TO ENSURE THAT THERE ARE NO LEAKING SECTIONS CAN CAUSE HEAT DAMAGE TO SURROUNDING COMPONENTS INCREASING THE RISK OF A FIRE.

Remedy: OWNERS WILL BE REIMBURSED FOR THE REPLACEMENT OF THE EXHAUST ELBOW. THE RECALL BEGAN DURING SEPTEMBER 2007. OWNERS MAY CONTACT ORION AT 1-800-716-7466.

Reported: 2008-09-29 (September 29, 2008)

DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.

Consequence: WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.

Remedy: DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Reported: 2009-10-20 (October 20, 2009)

DAIMLER BUSES OF NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2009 ORION TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND A FIRE.

Remedy: ORION WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED BY LUMINATOR FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ORION AT 1-800-716-7466.

Reported: 2010-01-21 (January 21, 2010)

DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STATION. IF A PERSON OPERATING THE ENGINE FROM THE "REAR" POSITION (AT THE ENGINE) FAILS TO PLACE THE SWITCH IN THE "OFF" OR "FRONT" POSITION AND THE ENGINE RPM WAS SET TO ABOVE IDLE DURING MAINTENANCE FOR EXAMPLE, WHEN THE BUS IS STARTED FROM THE DRIVER'S STATION THE ENGINE COULD CHANGE TO THE HIGHER RPM RESULTING IN UNWANTED ENGINE POWER.

Consequence: THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.

Remedy: DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Reported: 2012-09-13 (September 13, 2012)

Daimler Buses North America (DBNA) is recalling certain model year 2004-2008 Orion V and model year 2005-2006 Orion VII transit buses equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak.

Consequence: Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash.

Remedy: DBNA will notify owners. The remedy for this issue is still under development. The safety recall began on September 28, 2012. Owners may contact Daimler Buses North America at 1-800-882-8054.

Reported: 2013-09-27 (September 27, 2013)

Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.