2011 Nova Bus NOVA LFS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2011 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
13V642000 · Electrical System
Reported: 2013-12-19 (December 19, 2013)
Nova Bus is recalling certain 2009-2012 model year LFS and LFS HEV transit buses equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Consequence: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: Nova Bus will notify owners and dealers will inspect and replace the converters, as necessary, free of charge. The recall is expected to begin in January 2014. Owners may contact Nova Bus at 1-450-472-6410. Nova Bus's numbers for this recall are CR3030, CR3031, CR3032, CR3033 and CR3034 (depending on the converter's part number and location of in the vehicle).
NHTSA campaign record ↗14V380000 · Service Brakes, Air:Antilock:Abs Warning Light
Reported: 2014-06-30 (June 30, 2014)
Nova Bus is recalling certain model year 2004 and 2006-2013 LFS transit buses. Due to a programming error in the vehicle control unit, the ABS malfunction light may not illuminate if the ABS control unit loses power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
Consequence: If the ABS malfunction light does not illuminate if the ABS control unit loses power, the driver would not be aware that the ABS is not functional and that the brakes may unexpectedly lock up under certain conditions when the brakes are applied, increasing the risk of crash.
Remedy: Nova Bus will notify owners, and dealers will update the software for the instrument cluster, free of charge. The recall is expected to begin in late August 2014. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR3200.
NHTSA campaign record ↗14V381000 · Electrical System:Alternator/Generator/Regulator
Reported: 2014-06-30 (June 30, 2014)
Nova Bus is recalling certain model year 2010-2014 LFS transit buses manufactured June 2010 to June 2014. In the affected vehicles, the terminal on the postive alternator cable may fracture causing the cable to arc to other components.
Consequence: Arcing of the alternator cable may result in an engine compartment fire.
Remedy: Nova Bus will notify owners, and dealers will inspect the terminal and replace it if it is damaged, free of charge. The recall began August 29, 2014. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR3201.
NHTSA campaign record ↗15V735000 · Structure:Body:Door
Reported: 2015-11-05 (November 5, 2015)
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Consequence: A passenger could be injured if their arm is caught in the door.
Remedy: Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
NHTSA campaign record ↗