2025 Nova Bus LFS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V773000 · Seat Belts:Front:Anchorage
Reported: 2025-11-10 (November 10, 2025)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2024-2025 LFS transit buses. The driver's seat belt may be pinched by the partition, preventing seat belt from retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: A loose seat belt may not adequately restrain an occupant during a crash, increasing the risk of injury.
Remedy: Nova Bus will adjust the seat base plate, free of charge. Owner notification letters were mailed December 12, 2025. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5818. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 9, 2026.
NHTSA campaign record ↗25V822000 · Engine And Engine Cooling:Cooling System:Pump
Reported: 2025-11-28 (November 28, 2025)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 and 2024-2025 LFS transit buses. The impeller shaft may be loose, causing the cooling pump to fail.
Consequence: A cooling pump failure can cause a loss of drive power, increasing the risk of a crash.
Remedy: Nova Bus will inspect and replace the pump as necessary, free of charge. Owner notification letters were mailed February 3, 2026.Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5803. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 27, 2026.
NHTSA campaign record ↗26V206000 · Visibility:Glass, Side/Rear:Critical Fasteners
Reported: 2026-03-31 (March 31, 2026)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2025 LFS and 2024 LFS Artic transit buses. Inadequate adhesion around the window frame may cause the glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: The glass can fall out of the frame, increasing the risk of ejection and injury during a crash. Detached window glass can also become a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Nova Bus will inspect and replace the glass as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed May 29, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5877. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
NHTSA campaign record ↗