2004 Newmar SCOTTSDALE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
5 distinct recall campaigns
19,186 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System: Instrument Cluster/Panel is the most frequently named component, appearing in 1 of 5 complaints (20.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 1 | 20.0% |
| Braking behavior | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System: Instrument Cluster/Panel | 1 |
| Electronic Stability Control:Automatic (Asc) | 1 |
| Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe | 1 |
| Exterior Lighting | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Caliper | 1 |
| Structure | 1 |
Electrical System: Instrument Cluster/Panel: 1; Electronic Stability Control:Automatic (Asc): 1; Engine And Engine Cooling:Exhaust System:Manifold/Header/Muffler/Tail Pipe: 1; Exterior Lighting: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Caliper: 1; Structure: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 1 |
| 2005 | 1 |
| 2006 | 1 |
| 2009 | 1 |
| 2011 | 1 |
2004: 1; 2005: 1; 2006: 1; 2009: 1; 2011: 1
Pattern summary
Electrical System: Instrument Cluster/Panel leads the component reports. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10057457 · 2004-02-03 (February 3, 2004)
AT ANY SPEED, WHEN VEHICLE HITS A BUMP IN THE ROAD IT WILL CAUSE THE VEHICLE TO PITCH BACK AND FORTH AND ROCK FROM SIDE TO SIDE. DEALER CLAIMS THAT THIS IS NORMAL, AND SUGGESTS THAT THE CONSUMER BREAK THE VEHICLE IN. THIS PITCHING AND ROCKING PROBLEM OCCURRED SEVERAL TIMES SINCE OWNERSHIP OF THE VEHICLE. THE DEALER REPLACED THE SUSPENSION ONCE, AND PROBLEM RECURRED. *AK
Owner-reported narrative. 4,000 miles reported. Look up ODI 10057457 at NHTSA ↗
Owner report 10136755 · 2005-09-16 (September 16, 2005)
DT THE CONTACT OWNS A 2004 NEWMAR SCOTTSDALE. THE MOTOR HOME IS ON A WORKHORSE CHASSIS, AND THE INSTRUMENT PANEL IS SUPPLIED WITH A WORKHORSE CHASSIS , UNDER THE SPEEDOMETER THERE IS A LED DISPLAY PANEL WHICH IT TELLS THE CONTACT WHAT GEAR HE IN AS WELL AS OTHER DATA. THE PROBLEM WITH THIS DISPLAY IS THAT IT IS VERY DIM, MAKING IT DIFFICULT TO SEE WHAT GEAR THE VEHICLE IS IN AS WELL AS THE OTHER DATA THAT IT DISPLAYS. THE CONTACT KNOWS OF OTHER PEOPLE WITH THIS SAME TYPE OF COMPLAINT. HE WENT AND LOOKED AT A BRAND NEW 2005 MOTOR HOME AND…
Owner-reported narrative. Look up ODI 10136755 at NHTSA ↗
Owner report 10163955 · 2006-07-31 (July 31, 2006)
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIR INTAKE LOCATED NEXT TO THE ENGINE CONSUMES WATER IN RAINY WEATHER WHICH CAUSES THE ENGINE TO STALL WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO INSTALLED A BONNET AROUND THE AIR INTAKE WHICH EXTENDED THE AIR INTAKE. AFTERWARDS, THE PROBLEM PERSISTED. THE INSTRUMENT PANEL ALSO INTERMITTENTLY ILLUMINATES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THESE FAILURES. THE MANUFACTURER WAS ALERTED.
Owner-reported narrative. 60,000 miles reported. Look up ODI 10163955 at NHTSA ↗
Owner report 10277896 · 2009-07-22 (July 22, 2009)
TL*THE CONTACT OWNS A 2004 NEWMAR SCOTTSDALE RV. THE CONTACT STATED THAT THE BRAKES WERE FAILING. RECALL NUMBER 50901-C AND NHTSA CAMPAIGN ID NUMBER 09V217000 (SERVICE BRAKES, HYDRAULIC) STATE THAT THE BRAKES WILL LOCK UP AND NOT RELEASE UNTIL THEY COOL OFF. THE BRAKES ARE LOCATED ON A 2003 WORKHORSE CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTO CENTER AND THE MECHANIC STATED THAT THE CALIPER FAILED. THE MECHANIC HAS BEEN WAITING ON THE MANUFACTURER TO PROVIDE THE PARTS FOR THE REPAIR, BUT THE CONTACT HAS BEEN WAITING OVER TWO WEEKS. WORKHORS…
Owner-reported narrative. 19,186 miles reported. Look up ODI 10277896 at NHTSA ↗
Owner report 10407656 · 2011-06-20 (June 20, 2011)
EXTERIOR RUNNING LIGHTS CATCHING ON FIRE *TT
Owner-reported narrative. Look up ODI 10407656 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
04V244000 · Seat Belts:Front:Buckle Assembly
Reported: 2004-05-18 (May 18, 2004)
CERTAIN SEAT BELT BUCKLES ON SOME MOTOR HOMES FAIL TO CONFORM TO THE LOAD REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence: THE SEAT BELT BUCKLE MAY UNLATCH IN THE EVENT OF A VEHICLE CRASH, POSSIBLY RESULTING IN PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: AMSAFE WILL NOTIFY CUSTOMERS AND REPLACE THE BUCKLES. THE RECALL BEGAN MAY 28, 2004. OWNERS SHOULD CONTACT AMSAFE AT 1-574-266-8330 OR NEWMAR AT 1-574-773-7791.
NHTSA campaign record ↗05V109000 · Electrical System
Reported: 2005-03-24 (March 24, 2005)
CERTAIN CLASS A MOTOR HOMES BUILT ON WORKHORSE CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 101, "CONTROLS AND DISPLAY" AND STANDARD NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." MODELS WITH ACTIA INSTRUMENT CLUSTER, THE INCORRECT SOFTWARE PROGRAMMED INTO THE CLUSTER SUCH THAT CERTAIN WARNINGS ARE NOT DISPLAYED.
Consequence: INCORRECT SOFTWARE MAY NOT HAVE THE ABILITY TO ILLUMINATE WARNING LAMPS INDICATING BRAKE SYSTEM FAILURES. THE STANDARDS REQUIRE DRIVER WARNING WHEN BRAKE FAILURE CODES ARE SET.
Remedy: WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773 OR NEWMAR AT 574-773-7719.
NHTSA campaign record ↗08V366000 · Equipment:Recreational Vehicle/Trailer
Reported: 2008-07-17 (July 17, 2008)
NEWMAR IS RECALLING 772 MY 2004-2005 AMERICAN STAR, KOUNTRY AIRE, MOUNTAIN AIRE, MY 2003-2006 KOUNTRY STAR, MY 2007 X-AIRE FIFTH WHEEL TRAILERS; MY 2007 BAY STAR, MY 2004-2007 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE, MY 2003-2005 SCOTTSDALE CLASS A MOTOR HOMES; AND MY 2004-2006 DUTCH STAR, MY 2003-2006 KOUNTRY STAR, MY 2004-2006 MOUNTAIN AIRE DIESEL PUSHER MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: NEWMAR IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NEWMAR AT 1-574-773-7791.
NHTSA campaign record ↗09V217000 · Service Brakes, Hydraulic
Reported: 2009-06-11 (June 11, 2009)
NEWMAR IS RECALLING 2,578 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.
Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
NHTSA campaign record ↗17V809000 · Equipment
Reported: 2017-12-15 (December 15, 2017)
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
NHTSA campaign record ↗