2017 Newmar LONDON AIRE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
11 distinct recall campaigns
20,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 5 complaints (60.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
| Unknown Or Other | 3 |
| Exterior Lighting | 2 |
| Power Train | 1 |
| Service Brakes | 1 |
| Suspension | 1 |
Electrical System: 3; Unknown Or Other: 3; Exterior Lighting: 2; Power Train: 1; Service Brakes: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2020 | 2 |
| 2021 | 2 |
2017: 1; 2020: 2; 2021: 2
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11005981 · 2017-07-17 (July 17, 2017)
THIS MODEL IS BUILT ON A FREIGHTLINER PASSIVE STEER CHASSIS. FREIGHTLINER (FCCC) HAS HAD A PROBLEM WITH THEIR PRODUCTION MOUNTING THE TAG AXLE OFF CENTER WITH POOR ALIGNMENT FOR THE TAG AND/OR STEER AXLES. THIS PROBLEM WAS KNOWN BY FCCC SINCE ITS EARLY PRODUCTION(4/1/2015). A REPORT BY FCCC ENGINEER, ERIC PANCEROFF, WAS PUBLISHED ON NEWMAR CORPS WARRANTY SITE. I HAD WRITTEN A LETTER TO FCCC AND DAIMLER TRUCKING (DTNA), THE PARENT COMPANY FOR FCCC, RAISING CONCERN OVER THE CONTINUED PRODUCTION OF THIS DEFECTIVE CHASSIS. SINCE MY LETTER, F…
Owner-reported narrative. 20,000 miles reported. Look up ODI 11005981 at NHTSA ↗
Owner report 11349065 · 2020-08-13 (August 13, 2020)
IN EARLY 2017 I NOTICED PROBLEMS WITH THE TAIL LIGHTS FAILING. THE SAFETY RECALL 18V582 WAS APPLIED IN 2019. HOWEVER, THE PROBLEM PERSISTS. ATTACHED DOCUMENTS PROVIDES THE DETAILS. THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED BUT, WERE UNABLE TO DETERMINE HOW TO REPAIR THE VEHICLE. THE CONSUMER STATED THE FAILURE HAS PERSISTED FOR OVER 4 YEARS.
Owner-reported narrative. 19,000 miles reported. Look up ODI 11349065 at NHTSA ↗
Owner report 11366762 · 2020-10-27 (October 27, 2020)
PASSIVE STEER TAG AXLE UPPER RIGHT HAND FASTENER FAILURE. PLEASE SEE ATTACHED NHTSA
Owner-reported narrative. 52,000 miles reported. Look up ODI 11366762 at NHTSA ↗
Owner report 11422232 · 2021-06-24 (June 24, 2021)
Please see attached pdf file; TCM_Desc
Owner-reported narrative. Look up ODI 11422232 at NHTSA ↗
Owner report 11426283 · 2021-07-24 (July 24, 2021)
Please see attached NH_PDM.pdf
Owner-reported narrative. Look up ODI 11426283 at NHTSA ↗
Recall history
11 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V512000 · Structure
Reported: 2016-07-06 (July 6, 2016)
Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star, Mountain Aire, London Aire, Essex, and King Aire motorhomes manufactured December 4, 2015, to July 5, 2016. The affected vehicles have front fascia wood trim that may separate from the slide out and possibly contact the driver or a passenger.
Consequence: If the fascia separates and contacts the driver or a passenger, a loss of vehicle control may result, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will secure the trim with screws, free of charge. The recall began on August 16, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
NHTSA campaign record ↗16V715000 · Steering:Hydraulic Power Assist:Pump
Reported: 2016-10-06 (October 6, 2016)
Newmar Corporation (Newmar) is recalling certain model year 2017 Newmar King Aire, Essex, London Aire, and Mountain Aire motorhomes manufactured May 12, 2016, to August 23, 2016 and built on a Spartan Motors chassis. The affected vehicles have a power steering pump that may have an occasional loss of output power resulting in reduced or intermittent loss of power steering assist.
Consequence: An intermittent loss of power steering assist could increase the risk of a crash.
Remedy: Newmar will notify owners, and Spartan Motors dealers will replace the power steering pump, free of charge. The recall began on October 26, 2016. Owners may contact Spartan Motors customer service at 1-800-543-4277 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 676.
NHTSA campaign record ↗16V768000 · Equipment:Recreational Vehicle/Trailer
Reported: 2016-10-21 (October 21, 2016)
Newmar Corporation (Newmar) is recalling certain model year 2017 London Aire, Essex, and King Aire motorhomes manufactured December 9, 2015, to September 26, 2016. The hydraulic entry step controller may not be functioning as designed and may allow the steps to retract unexpectedly.
Consequence: The steps can retract without warning, causing someone using the steps to fall, increasing the risk of injury.
Remedy: Newmar will notify owners, and dealers will inspect the steps and update the controller software, free of charge. The recall is expected to begin December 19, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
NHTSA campaign record ↗16V810000 · Vehicle Speed Control:Accelerator Pedal | Electrical System:Wiring
Reported: 2016-11-08 (November 8, 2016)
Newmar Corporation (Newmar) is recalling certain model year 2017 Dutch Star, Mountain Aire, London Aire, Essex, and King Aire motorhomes manufactured May 12, 2016, to September 22, 2016 and built on a Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may cause the throttle signal to be higher or lower than intended.
Consequence: Unintended deceleration or acceleration can increase the risk of a crash.
Remedy: Newmar will notify owners, and Spartan dealers will install an overlay harness with twisted wires, free of charge. The recall began on December 1, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan at 1-800-543-4277. Newmar's number for this recall is 16V-776.
NHTSA campaign record ↗17V195000 · Suspension:Front:Control Arm
Reported: 2017-03-22 (March 22, 2017)
Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate a qualified service center or contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17004.
NHTSA campaign record ↗17V723000 · Exterior Lighting:Headlights
Reported: 2017-11-17 (November 17, 2017)
Newmar Corporation (Newmar) is recalling certain 2015-2018 London Aire motorhomes built on Daimler Trucks (DTNA) chassis. When the high beams are activated, only the high beam bulbs illuminate instead of both the high beam and low beam bulbs as intended.
Consequence: If both the high beam and low beam bulbs do not illuminate, the reduced light output can affect the driver's visibility, increasing the risk of a crash.
Remedy: Newmar will notify owners and DTNA dealers will modify the vehicles so that both beams illuminate when high beams are turned on, free of charge. The recall began on January 16, 2018. Owners may contact Daimler Trucks North America at 1-800-547-0712 or Newmar customer service at 1-800-731-8300.
NHTSA campaign record ↗17V809000 · Equipment
Reported: 2017-12-15 (December 15, 2017)
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
NHTSA campaign record ↗17V830000 · Electrical System:Wiring
Reported: 2017-12-19 (December 19, 2017)
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Consequence: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
NHTSA campaign record ↗18V505000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
Reported: 2018-08-02 (August 2, 2018)
Newmar Corporation (Newmar) is recalling certain 2017-2019 Newmar Ventana LE and Ventana motorhomes, 2018 Mountain Aire and Essex motorhomes, and 2017-2018 London Aire motorhomes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy: Newmar will notify owners, and authorized Daimler Trucks service centers will inspect the caliper mounting bolts and tighten them to the proper specification, free of charge. The recall began on August 30, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-353.
NHTSA campaign record ↗19V426000 · Exterior Lighting | Electrical System
Reported: 2019-06-07 (June 7, 2019)
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.
NHTSA campaign record ↗20V421000 · Exterior Lighting:Turn Signal | Exterior Lighting:Brake Lights | Electrical System
Reported: 2020-07-21 (July 21, 2020)
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
NHTSA campaign record ↗