2022 Newmar KOUNTRY STAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
4 distinct recall campaigns
13,000 mi median reported failure mileage
Scope: 2022 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 3 of 3 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 100.0% |
| Braking behavior | 1 | 33.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 3 |
| Electrical System | 1 |
| Lane Departure: Assist | 1 |
| Service Brakes | 1 |
Steering: 3; Electrical System: 1; Lane Departure: Assist: 1; Service Brakes: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 2 |
| 2023 | 1 |
2022: 2; 2023: 1
Pattern summary
Steering leads the component reports. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11471882 · 2022-06-30 (June 30, 2022)
Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or …
Owner-reported narrative. Look up ODI 11471882 at NHTSA ↗
Owner report 11486255 · 2022-09-25 (September 25, 2022)
The Comfort Drive system on the Kountry Star has failed 12 times in the first year (7500 miles). Eleven of the faults have been while driving and once while sitting still. Vehicle was checked by Freightliner shop who in turn spoke to Newmar. Newmar advice was the system was functioning properly! On a 1200 mile trip earlier this month the system failed 3 separate times. When faults are thrown, an error is displayed on dash staring, “Steering Effort CTRL Disabled”. Suddenly it appears to NOT have power steering. Under a stand an occasional fault…
Owner-reported narrative. Look up ODI 11486255 at NHTSA ↗
Owner report 11535703 · 2023-08-01 (August 1, 2023)
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the st…
Owner-reported narrative. 13,000 miles reported. Look up ODI 11535703 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V542000 · Steering:Linkages:Tie Rod Assembly
Reported: 2021-07-20 (July 20, 2021)
Newmar Corporation (Newmar) is recalling certain 2021-2022 Kountry Star and 2021 Ventana motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Consequence: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed on February 9, 2022. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-888.
NHTSA campaign record ↗22V166000 · Steering:Critical Fasteners
Reported: 2022-03-17 (March 17, 2022)
Newmar Corporation (Newmar) is recalling certain 2021-2022 New Aire, Essex, King Aire, Ventana, Kountry Star, London Aire, Dutch Star and Mountain Aire motorhomes. The upper bolt connecting the steering column may not have been properly tightened, causing the nut to loosen off the bolt, potentially resulting in loss of steering control.
Consequence: Loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and tighten the upper and lower bolts as necessary, free of charge. Owner notification letters were mailed on May 16, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
NHTSA campaign record ↗22V234000 · Seats
Reported: 2022-04-11 (April 11, 2022)
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Consequence: A short circuit increases the risk of a fire.
Remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
NHTSA campaign record ↗22V584000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings
Reported: 2022-08-04 (August 4, 2022)
Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
Consequence: A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
NHTSA campaign record ↗