2014 Newmar DUTCH STAR: complaints, problems and recalls

DEF System Failure

Owner-reported narrative. Look up ODI 11425314 at NHTSA ↗

Driver side and Passenger side windows have faulty seals and in temperature conditions below 40 degrees and rainy conditions, these side windows fog up heavily. This is not covered on any warranty or recall. On most of the social media pages for Newmar and RV owners, this is a known issue with the windows on these vehicles and hundreds of owners are having to replace these windows spending thousands of dollars to ensure they are able to see out of these important windows to view their side mirrors. We are from Florida, purchased the RV used …

Owner-reported narrative. Look up ODI 11430662 at NHTSA ↗

Reported: 2013-05-01 (May 1, 2013)

Newmar Corporation is recalling certain model year 2013 Bay Star Sport, Ventana and Ventana LE and model year 2013-2014 Bay Star, Canyon Star and Dutch Star motorhomes. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Consequence: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy: Newmar will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on June 28, 2013. Owners may contact Newmar at 1-574-773-7791 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Reported: 2014-03-04 (March 4, 2014)

Newmar Corporation (Newmar) is recalling certain model year 2013-2014 Bay Star Sport, Bay Star, Canyon Star, Ventana LE, Ventana, Dutch Star, Mountain Aire, and Essex recreational vehicles manufactured February 18, 2013, through November 15, 2013, and equipped with Frigidaire KG series microwaves. In the affected vehicles, the microwave may start on its own.

Consequence: If the microwave starts on its own and there are contents inside, a fire could result.

Remedy: Newmar will notify owners and dealers. The recall began on April 17, 2014. Owners may contact Newmar at 1-800-731-8300.

Reported: 2014-08-06 (August 6, 2014)

Newmar Corporation (Newmar) is recalling certain model year 2014 Dutch Star motorhomes manufactured April 14, 2014, to June 20, 2014. An incorrectly wired headlight wiring harness may have been installed in the affected vehicles. As a result, if one of the two headlight circuit breakers fails, both headlights and both fog lights may go out.

Consequence: If the headlights and fog lights go out, there is an increased risk of a crash.

Remedy: Newmar will notify owners, and dealers will install an auxillary headlight harness, free of charge. The recall began on August 19, 2014. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2015-11-30 (November 30, 2015)

Newmar Corporation (Newmar) is recalling certain model year 2014-2015 Ventana and Dutch Star motorhomes and model year 2014 Mountain Aire and Essex motorhomes manufactured May 31, 2015, to January 21, 2015. The affected vehicles have cargo door lock actuators that may overheat and melt the actuator housing.

Consequence: A door lock actuator that overheats may increase the risk of a fire.

Remedy: Newmar will notify owners, and dealers will install a new low voltage disconnect module and wire harness for the door lock actuator, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2015-12-01 (December 1, 2015)

Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.

Consequence: If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.

Remedy: Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2016-01-13 (January 13, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.

Reported: 2016-04-28 (April 28, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star, Mountain Aire, Essex, and 2015-2016 London Aire vehicles manufactured March 27, 2013, to October 16, 2015 and built on a Freightliner chassis. On certain recreational vehicles built with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not deactivate when the service brakes are released.

Consequence: If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.

Remedy: Newmar will notify owners, and Freightliner dealers will modify the affected assemblies, free of charge. The recall began on May 26, 2016. Owners may contact Freightliner/Daimler Trucks North America LLC at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V-204.

Reported: 2016-06-08 (June 8, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star motorhomes manufactured from June 5, 2014, through October 16, 2015, and built on a Freightliner chassis. In the affected vehicles, the steering box may have been manufactured with an incorrect spacer with insufficient height that can cause too much play, causing the connection to wear between the steering wheel and the front axle.

Consequence: The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering control, increasing the risk of a crash.

Remedy: Newmar will notify owners, and Freightliner dealers will inspect and replace the steering box if necessary, free of charge. Note: Owners are urged not to drive their vehicles until they have been inspected. The recall began on July 14, 2016. Owners may contact Freightliner customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 16V 366.

Reported: 2016-06-28 (June 28, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Dutch Star and Mountain Aire and 2015-2016 London Aire and Essex motorhomes manufactured January 28, 2013, to December 14, 2015 and built on a Daimler Trucks North America (DTNA) chassis. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.

Consequence: A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake capacity, potentially increasing the risk of a crash.

Remedy: Newmar will notify owners, and DTNA dealers will replace the throttle pedal, free of charge. The recall began on August 5, 2016. Owners may contact Newmar Customer Service Department at 1-800-731-8300 or Daimler Trucks North America LLC at 1-800-547-0712, or by e-mail at DTNA.Warranty.Campaigns@Daimler.com. Newmar's number for this recall is 16V 321.

Reported: 2017-06-30 (June 30, 2017)

Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.

Consequence: If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.

Remedy: Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2017-08-09 (August 9, 2017)

Newmar Corporation (Newmar) is recalling certain 2014 Moutain Aire and 2014-2017 Dutch Star recreational vehicles built on Freightliner XCR chassis manufactured by Daimler Trucks North America (DTNA). These chassis have a battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery cable can contact the frame rail, possibly chafing and short circuiting.

Consequence: A battery cable short circuit can increase the risk of a fire.

Remedy: Newmar will notify owners, and DTNA dealers will inspect and revise the battery cable mounting bracket and cable routing, as necessary, free of charge. The recall began on September 20, 2017. Owners may contact Daimler Trucks North America at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-451.

Reported: 2017-12-15 (December 15, 2017)

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Reported: 2018-03-27 (March 27, 2018)

Newmar Corporation (Newmar) is recalling certain 2014-2017 Newmar Ventana, 2011-2017 Newmar Dutch Star, and 2011-2014 Newmar Mountain Aire vehicles, built on Freightliner XBR chassis and equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

Consequence: If the power steering hose contacts the power stud causing a power steering fluid leak, additional steering effort may be needed increasing the risk of a crash or an electrical arc may occur, increasing the risk of a fire.

Remedy: Newmar will notify owners, and Freightliner dealers will reroute the power steering hose, free of charge. The recall began on May 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is FL-762.

Reported: 2018-04-18 (April 18, 2018)

Newmar Corporation (Newmar) is recalling certain 2016-2017 Newmar Ventana, 2015-2016 Newmar London Aire, and 2013-2017 Newmar Dutch Star motorhomes. When switching from using the low beam headlights to the high beam headlights, the low beam headlights go out when the intention was to have both beams illuminate.

Consequence: Without the low beams also illuminated when the high beams are on, the driver may have reduced visibility, increasing the risk of a crash.

Remedy: Newmar will notify owners, and dealers will correct the vehicles so that the low beam stays illuminated when the high beam is switched on, free of charge. The recall began on May 18, 2018. Owners may contact Newmar customer service at 1-800-731-8300.