2017 Newmar CANYON STAR: complaints, problems and recalls

ON MAY 3, 2021 WHILE DRIVING I-71 S IN OHIO DURING A HEAVY RAIN STORM, I EXPERIENCED A CATASTROPHIC FAILURE OF THE WINDSHIELD WIPER SYSTEM. I WAS TRAVELLING APPROX. 55 MPH. EITHER THE WIPER ARM (WHERE IT'S ATTACHED TO THE MOTOR) FAILED AND CAUSED THE BRACKET HOLDING THE MOTOR TO FAIL, OR THE BRACKET FAILED AND CAUSED THE WIPER ARMS TO FAIL. BOTH WIPERS, DRIVER'S AND PASSENGER SIDE FELL DOWN AWAY FROM THE WINDSHIELD. I WAS NOT ABLE TO SEE OUT OF THE WINDSHIELD AND HAD TO PULL OFF THE HIGHWAY.

Owner-reported narrative. 32,000 miles reported. Look up ODI 11415127 at NHTSA ↗

Reported: 2016-09-28 (September 28, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.

Consequence: If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2016-10-17 (October 17, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

Consequence: Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.

Remedy: Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2017-12-15 (December 15, 2017)

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Reported: 2017-12-19 (December 19, 2017)

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Consequence: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.

Remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2017-12-26 (December 26, 2017)

Newmar Corporation (Newmar) is recalling certain 2017 Bay Star, Bay Star Sport, and Canyon Star vehicles, built on Ford chassis and equipped with Antilock Brake Systems (ABS). The brake Hydraulic Electronic Control Units (HECU) on these vehicles may be missing valve block ball plugs, potentially causing a brake fluid leak or air ingestion during electronic brake distribution and/or ABS activation.

Consequence: A brake fluid leak or air ingestion can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Newmar will notify owners, and Ford or Lincoln dealers will inspect the HECU for missing valve block ball plugs, replacing the unit as necessary, free of charge. The recall began on January 24, 2018. Owners may contact Ford customer service at 1-866-436-7332 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-768.