2015 New Flyer XT40: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 2015 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Fuel/Propulsion System | 1 |
| Structure:Body | 1 |
Electrical System: 1; Fuel/Propulsion System: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
2016: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10883836 · 2016-07-10 (July 10, 2016)
I AM AN ATTORNEY IN THE SEATTLE AREA AND MY CLIENT, WHILE AT WORK PERFORMING MAINTENANCE ON A CERTAIN NEW FLYER BUS/COACH, WAS ELECTRICALLY SHOCKED/ELECTROCUTED/INJURED. I BELIEVE THAT THIS BUS WAS PART OF A BATCH THAT WERE PUT INTO SERVICE AND ON THE ROAD AND CARRYING PASSENGERS WITH THE KNOWLEDGE OF KING COUNTY METRO TRANSIT, AND THE MANUFACTURER, NEW FLYER THAT THE BUSES/COACHES WERE DEFECTIVE AND UNFIT FOR USE AND PRESENT A DANGER TO ANYONE (RIDERS & MAINTENANCE PERSONNEL, ET AL.,) WHO CAME INTO CONTACT WITH THESE BUSES/COACHES. TO MY KNO…
Owner-reported narrative. Look up ODI 10883836 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
15V333000 · Structure:Body:Door
Reported: 2015-06-01 (June 1, 2015)
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
Consequence: If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy: New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.
NHTSA campaign record ↗16V223000 · Electrical System:Software
Reported: 2016-04-19 (April 19, 2016)
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Consequence: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Remedy: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
NHTSA campaign record ↗22V943000 · Steering:Column
Reported: 2022-12-20 (December 20, 2022)
New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Consequence: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Remedy: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
NHTSA campaign record ↗