2023 New Flyer XD60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V243000 · Service Brakes, Air:Antilock:Control Unit/Module
Reported: 2023-04-05 (April 5, 2023)
New Flyer of America, Inc. (New Flyer) is recalling certain 2023 XD60 and XDE60 60' articulated transit buses. The anti-lock brake system (ABS) module may lose power during hard braking, causing the ABS system to fail.
Consequence: An ABS system that fails increases the risk of a crash.
Remedy: New Flyer will update the ABS software and correct the wiring, free of charge. All vehicles have been repaired and therefore no owner letters will be sent. Owners may contact New Flyer customer service at 1-204-224-6706.
NHTSA campaign record ↗23V711000 · Equipment:Other:Labels
Reported: 2023-10-20 (October 20, 2023)
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XD35, 2022-2023 XD40, XD60, XN35, XN60, 2022 XDE35, and 2021-2022 XE40 transit buses. The Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) listed on the certification labels are incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other than Passenger Cars."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: New Flyer will provide and/or install new labels, free of charge. Owner notification letters were mailed November 9, 2023. Owners may contact New Flyer customer service at 1-800-241-2947.
NHTSA campaign record ↗23V898000 · Vehicle Speed Control
Reported: 2023-12-22 (December 22, 2023)
New Flyer of America, Inc. (New Flyer) is recalling certain 2022-2023 XD35, XD40, XN35, XN40, and 2023 XD60, XE35, XE40, and XN60 transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
Consequence: Unintended acceleration can increase the risk of a crash.
Remedy: New Flyer will update the vehicle software, free of charge. Owner notification letters are expected to be mailed February 15, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-022.
NHTSA campaign record ↗24V425000 · Fuel System, Diesel:Delivery:Hoses, Lines/Piping, And Fittings
Reported: 2024-06-11 (June 11, 2024)
New Flyer of America, Inc. (New Flyer) is recalling certain 2023 XD35, XD40, and XD60 vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may become separated from the fitting, which can result in a fuel leak and a lack of fuel supply to the engine.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy: Cummins will replace the fuel filter hoses, free of charge. Owner notification letters are expected to be mailed July 21, 2024. Owners may contact New Flyer customer service at 1-800-241-2947.
NHTSA campaign record ↗25V898000 · Service Brakes, Air:Antilock | Electronic Stability Control (Esc)
Reported: 2025-12-19 (December 19, 2025)
New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
NHTSA campaign record ↗