2017 New Flyer XD60: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
4 distinct recall campaigns
6,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 1 |
| Latches/Locks/Linkages | 1 |
| Structure:Body:Door | 1 |
Engine: 1; Latches/Locks/Linkages: 1; Structure:Body:Door: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Engine leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11071974 · 2018-02-09 (February 9, 2018)
TL* THE CONTACT DROVE A 2017 NEW FLYER XD60. WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE RADIATOR DOOR PANEL DETACHED. AS A RESULT, THE DOOR PANEL STRUCK THE WINDSHIELD OF AN ONCOMING VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE MA…
Owner-reported narrative. 6,000 miles reported. Look up ODI 11071974 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V539000 · Seat Belts:Front:Buckle Assembly | Seat Belts
Reported: 2017-08-30 (August 30, 2017)
New Flyer Industries Ltd. (New Flyer) is recalling certain 2015-2016 MD30, 2016 MD35, 2017 XD35, XD60, XDE35, XDE40, XDE60, XN35 and 2016-2017 XD40 and XN40 transit buses, equipped with certain Recaro Commercial Bus Driver Seats (models Ergo R, Ergo D, AM71, AM72 and AM80). The seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Consequence: If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Remedy: New Flyer has notified owners and work with the supplier to replace the buckle housings, free of charge. The recall began September 15, 2017. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyers' number for this recall is R17-017.
NHTSA campaign record ↗18V394000 · Service Brakes, Air:Disc:Caliper
Reported: 2018-06-12 (June 12, 2018)
New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: Breakage of the guide pin can cause a reduction of braking ability and an increase in stopping distances, or a loss of tire pressure, increasing the risk of a crash.
Remedy: New Flyer will notify owners, and dealers will install a bushing kit and reinstall the brake calipers, free of charge. The recall began June 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-010.
NHTSA campaign record ↗21V365000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-05-18 (May 18, 2021)
New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
NHTSA campaign record ↗25V898000 · Service Brakes, Air:Antilock | Electronic Stability Control (Esc)
Reported: 2025-12-19 (December 19, 2025)
New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Remedy: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
NHTSA campaign record ↗