2001 New Flyer C40LF: complaints, problems and recalls

Reported: 2001-08-22 (August 22, 2001)

VEHICLE DESCRIPTION: TRANSIT BUSES. THE CLAMP NUTS FOR THE CENTER LINK TIE RODS MAY HAVE BEEN INADEQUATELY TIGHTENED.

Consequence: INADEQUATELY TIGHTENED CLAMP NUTS COULD LEAD TO THE TIE RODS SEPARATING FROM THE CENTER LINK POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: NEW FLYER WILL WILL INSPECT THE TIE ROD END CLAMP LOCK NUTS TO ENSURE THAT THE NUTS ARE PROPERLY TIGHTENED. ANY DAMAGED TIE RODS WILL BE REPLACED. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-982-8181.

Reported: 2002-05-16 (May 16, 2002)

ON CERTAIN BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.

Consequence: IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.

Remedy: WILLIAMS CONTROLS IS HANDLING THE REPLACEMENT OF THIS PEDAL. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WILLIAMS CONTROL AT 1-503-684-8600 OR NEW FLYER AT 204-982-8181.

Reported: 2002-05-22 (May 22, 2002)

ON CERTAIN LOW FLOOR BUSES, THE POWER STEERING HOSE WAS INCORRECTLY INSTALLED.

Consequence: THE HOSE CAN LEAK, CREATING THE RISK OF AN ENGINE FIRE.

Remedy: DEALERS WILL REPLACE THE HOSE. OWNER NOTIFICATION BEGAN JULY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-228-8984.

Reported: 2002-07-01 (July 1, 2002)

ON CERTAIN LOW FLOOR TRANSIT BUSES, THE CUSTOM WHEEL PAINT THICKNESS WAS OUT OF SPECIFICATION AND THE WHEEL PAINT TYPE CHANGES FROM A GLASS STATE TO A RUBBER STATE AROUND THE BRAKE TEMPERATURES.

Consequence: THIS CAN RESULT IN A LOSS OF WHEEL NUT TORQUE, INCREASING THE RISK OF A CRASH.

Remedy: NEW FLYER DEALERS WILL REPLACE THE WHEELS, WHEEL STUDS, AND MODIFY THE FRONT AIR BRAKE CIRCUIT TO REDUCE THE REAR WHEEL BRAKE TEMPERATURE. OWNER NOTIFICATION BEGAN JUNE 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-224-6351.

Reported: 2003-05-16 (May 16, 2003)

ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.

Consequence: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR NEW FLYER AT 204-934-4882.

Reported: 2007-02-23 (February 23, 2007)

CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE FLASHING DECELERATION LAMPS WERE AN OPTIONAL ITEM FOR SOME OF THESE BUSES.

Consequence: THE STANDARD REQUIRES THAT THE DECELERATION LAMP IS A SOLID LIGHT RATHER THAN A FLASHING LIGHT.

Remedy: DEALERS WILL REWIRE THE ELECTRICAL SYSTEM TO REMOVE THE FLASHING FUNCTION OR INSTALL A NEW PROGRAMMABLE LOGIC CONTROLLER (PLC) WHICH WILL MAKE THE LAMPS BURN STEADY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2007. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.