2004 Monaco Coach WINDSOR: complaints, problems and recalls

DEALERSHIP WAS UNABLE TO PERFORM SEAT BELT RECALL 04V080000 REPAIRS BECAUSE THE MANUFACTURER HAD NOT SENT CONSUMER THE RECALLED PART. DEALERSHIP WAS WAITING FOR OVER 3 MONTHS FOR THE PART.*AK

Owner-reported narrative. Look up ODI 10079378 at NHTSA ↗

O4 MONACO WINDSOR WITH 19095 MILES AIR BREAKS CAME ON WHILE DRIVING, CAUSED FRONT BRAKE ACUATOR TO FREEZE AND BURN OUT PADS AND DISK,MAY HAVE BEEN ON FIRE, EVERYTHING CHARRED. ALL UNKNOWN TO DRIVER TILL UNIT SWING TO LEFT HARD WHEN BRAKES APPLIED. MONACO ANSWER TO PROBLEM " HAVE ALL BRAKE COMPONENTS TAKEN APART, CLEANED AND LUBRICATED EACH YEAR!! *JB

Owner-reported narrative. 18,800 miles reported. Look up ODI 10155828 at NHTSA ↗

TL* THE CONTACT OWNS A 2004 MONACO COACH WINDSOR RV. WHILE THE MOTOR HOME WAS PARKED, A PUDDLE OF FUEL WAS DISCOVERED UNDERNEATH THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL LINE CONNECTED TO THE NUMBER THREE FUEL INJECTOR HAD CRACKED AND CAUSED FUEL TO LEAK OUT. THE FUEL LINE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Owner-reported narrative. 89,000 miles reported. Look up ODI 11241262 at NHTSA ↗

Reported: 2003-10-01 (October 1, 2003)

ON CERTAIN MOTORHOMES CERTIFICATION TAGS WERE OMITTED ON THE CLOTH COVERED FRONT AND REAR BRAKE LINE ASSEMBLIES.

Consequence: THIS DOES NOT COMPLY WITH THE STANDARD.

Remedy: DEALERS WILL INSTALL NEW FRONT AND REAR CLOTH COVERED BRAKE LINES THAT HAVE THE REQUIRED CERTIFICATION TAGS. OWNER NOTIFICATION BEGAN OCTOBER 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-877-466-6226.

Reported: 2004-02-17 (February 17, 2004)

CERTAIN MOTORHOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS," AND NO. 210 "SEAT BELT ASSEMBLY ANCHORAGES." THE SEAT BELT ANCHORAGE BOLTS CAN FAIL.

Consequence: THE SEAT BELT BUCKLE ANCHORAGE CAN SEPARATE FROM THE SEAT FRAME, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT THE BELT LATCH BOLT AND INSTALL A BUSHING AND A GRADE 5 BOLT. OWNER NOTIFICATION BEGAN MARCH 8, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545 OR VILLA INTERNATIONAL AT 714-535-7272.

Reported: 2004-05-10 (May 10, 2004)

CERTAIN MOTOR HOMES HAD A WATER LINE (THERMOID VALUE-FLEX/GS) INSTALLED TO THE AQUA-HOT HEATING SYSTEM UNIT ("AQUA HOT") WHEN A FUEL LINE SHOULD HAVE BEEN USED.

Consequence: THE INCORRECT LINE MAY ALLOW SEEPAGE OF FUEL AND VAPORS INTO THE BAY AREA OF THE MOTOR HOME, CREATING THE POTENTIAL FOR AN EXPLOSION OR FIRE WHICH COULD RESULT IN PERSONAL INJURY.

Remedy: DEALERS WILL REMOVE THE INCORRECT WATER LINE AND REPLACE IT WITH THE CORRECT FUEL LINE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MAY OR JUNE 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-498-9478.

Reported: 2004-09-13 (September 13, 2004)

ON CERTAIN MOTORHOMES EQUIPPED WITH CUMMINS ENGINES, OIL CAN LEAK INTO THE ENGINE COMPARTMENT FROM A CRACK IN THE CUP PLUG.

Consequence: OIL LEAKAGE ON A HOT ENGINE CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN INJURIES.

Remedy: CUMMINS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. CUMMINS WILL INSTALL A STEEL CUP PLUG BOSS CAP TO ALL AFFECTED ENGINES. OWNERS SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR MONACO AT 1-800-685-6545.

Reported: 2004-10-01 (October 1, 2004)

ON CERTAIN MOTOR HOMES MANUFACTURED WITH OPTIONAL AQUA HOT HYDRONIC HEATERS, THE EXHAUST TERMINATION FOR THE HEATER WAS LOCATED UNDER THE BEDROOM SLIDE OUT, WHEN IT SHOULD HAVE BEEN PLACED BEYOND THE PERIPHERY OF THE VEHICLE.

Consequence: THIS MAKES IT POSSIBLE FOR FUMES TO ENTER THE COACH AND POSSIBLY ALLOW CARBON MONOXIDE FUMES TO VENT INTO THE MOTOR HOME, WHICH COULD RESULT IN SERIOUS INJURY OR DEATH TO THE PASSENGERS.

Remedy: FOR THE 2003 MOTOR HOMES, DEALERS WILL USE THE EXISTING PIPE FROM THE AQUA HOT HYDRONIC HEATER, AND REPAIR IT SO THAT THE END TERMINATION WILL BE TO THE PASSENGER SIDE OF THE MOTOR HOME. FOR THE 2004 AND 2005 MOTOR HOMES, DEALERS WILL ADD AN EXHAUST PIPE TO THE EXISTING EXHAUST SYSTEM FROM THE AQUA HOT HYDRONIC HEATER. THE ADDITIONAL PIPE WILL BE INSTALLED SO THAT THE END TERMINATION WILL ALSO BE TO THE PASSENGER SIDE OF THE MOTOR HOME. THE RECALL BEGAN ON OCTOBER 27, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.

Reported: 2004-12-23 (December 23, 2004)

ON CERTAIN MOTOR HOMES, THE WATER HEATER EXHAUST ON THE CURVE SIDE WALL UNDER THE BACK SIDE OF THE KITCHEN SLIDEOUT ROOM BOX TERMINATES UNDER THE SLIDE BOX WHEN IN THE EXTENDED POSITION. THIS DESIGN COULD CREATE A RISK OF MIGRATION OF CARBON MONOXIDE INTO THE INTERIOR OF THE MOTOR HOME.

Consequence: EXPOSURE OF THE OCCUPANTS TO CARBON MONOXIDE COULD RESULT IN INJURY OR DEATH.

Remedy: DEALERS WILL REPLACE THE WATER HEATER WITH A 16 GALLON ATWOOD UNIT THAT HAS A DIFFERENT EXHAUST TERMINATION. THE RECALL BEGAN MARCH 25, 2005. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.

Reported: 2005-05-13 (May 13, 2005)

ON CERTAIN CLASS A MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USE WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.

Consequence: THE SURFACE TEMPERATURE OF THE EXHAUST TUBE EXITING FROM THE HEATER CAN INCREASE AND COULD POTENTIALLY IGNITE COMBUSTIBLE MATERIALS IN OR AROUND THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE COMBUSTION CHAMBERS (BURNER TUBES) WITH A NEW ONE FREE OF CHARGE. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.