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2003 Mitsubishi OUTLANDER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

116 owner complaints analyzed

6 distinct recall campaigns

68,250 mi median reported failure mileage

Scope: 2003 model year. Data snapshot: . 80 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 20 of 116 complaints (17.2%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior97.8%
Braking behavior86.9%
Transmission and shifting65.2%
Electrical and battery issues65.2%
Fuel system concerns43.4%
Engine operation10.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension
20
Exterior Lighting
12
Steering
10
Electrical System
5
Suspension:Rear
5
Unknown Or Other
5
Visibility/Wiper
5
Air Bags
4
Component breakdown data
CategoryCount
Suspension20
Exterior Lighting12
Steering10
Electrical System5
Suspension:Rear5
Unknown Or Other5
Visibility/Wiper5
Air Bags4

Suspension: 20; Exterior Lighting: 12; Steering: 10; Electrical System: 5; Suspension:Rear: 5; Unknown Or Other: 5; Visibility/Wiper: 5; Air Bags: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
21
25,000 to 49,999
10
50,000 to 74,999
11
75,000 to 99,999
10
100,000 to 149,999
14
150,000 and above
14
Reported problems by failure mileage data
CategoryCount
Under 25,00021
25,000 to 49,99910
50,000 to 74,99911
75,000 to 99,99910
100,000 to 149,99914
150,000 and above14

Under 25,000: 21; 25,000 to 49,999: 10; 50,000 to 74,999: 11; 75,000 to 99,999: 10; 100,000 to 149,999: 14; 150,000 and above: 14

Under 25,000 miles has the most reports with usable mileage (21). 36 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2003
14
2004
13
2005
10
2006
2
2007
7
2008
9
2009
10
2010
8
2011
2
2012
2
2013
3
2014
6
2015
3
2016
10
2017
7
2018
3
2019
5
2023
1
2024
1
Complaints over time data
CategoryCount
200314
200413
200510
20062
20077
20089
200910
20108
20112
20122
20133
20146
20153
201610
20177
20183
20195
20231
20241

2003: 14; 2004: 13; 2005: 10; 2006: 2; 2007: 7; 2008: 9; 2009: 10; 2010: 8; 2011: 2; 2012: 2; 2013: 3; 2014: 6; 2015: 3; 2016: 10; 2017: 7; 2018: 3; 2019: 5; 2023: 1; 2024: 1

Pattern summary

Suspension leads the component reports. Steering behavior appears in 9 complaint narratives. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10006440 · 2003-02-04 (February 4, 2003)

DRIVER SIDE DOOR WILL NOT UNLOCK. PLEASE FILL IN ADDITIONAL. DEALER IS AWARE OF THE PROBLEM. PH

Owner-reported narrative. Look up ODI 10006440 at NHTSA ↗

Owner report 10011195 · 2003-03-10 (March 10, 2003)

THE VEHICLE FAILED TO ACCELERATE, THE CAUSE WAS UNKNOWN.*JB

Owner-reported narrative. 2,000 miles reported. Look up ODI 10011195 at NHTSA ↗

Owner report 10013549 · 2003-03-27 (March 27, 2003)

VEHICLE PULLS TO THE RIGHT. THE DEALER SAYS NUMEROUS COMPLAINTS OF THIS VEHICLE DOING SAME AND THE REPAIRS THE FACTORY SUGGESTED TO THE DEALER ARE NOT WORKING. *NLM

Owner-reported narrative. 3,500 miles reported. Look up ODI 10013549 at NHTSA ↗

Owner report 10015944 · 2003-04-15 (April 15, 2003)

WHILE DRIVING THE VEHICLE SUDDENLY VEERED TO THE RIGHT WHICH WAS FOLLOWED BY A LOUD NOISE. THE DEALER HAS BEEN NOTIFIED. *NLM

Owner-reported narrative. Look up ODI 10015944 at NHTSA ↗

Owner report 10015967 · 2003-04-21 (April 21, 2003)

THE CONSUMER MADE A LEFT TURN AND THE ENGINE HAD RUN AWAY. THE VEHICLE WAS TAKEN TO FOUR DEALERSHIPS AND WAS TOLD THEY ARE UNABLE TO DUPLICATE. THE WIPERS DID NOT CLEAR THE WINDOWS OR OPERATE ON HIGH SPEED, THE KEYLESS REMOTE SYSTEM DID NOT OPERATE WITH THE KEY IN THE IGNITION, THERE WAS A BURNING SMELL COMING FROM THE ENGINE, AND THE FUEL CAP DID NOT LOCK. RECALL#03V0S8000-THE PCM WAS REPROGRAMMED. MR SCC *JB

Owner-reported narrative. Look up ODI 10015967 at NHTSA ↗

Owner report 10026919 · 2003-07-09 (July 9, 2003)

CONSUMER CALLED COMPLAINING ABOUT ENGINE PROBLEMS. STATED THAT VEHICLE WILL NOT HAVE ENOUGH POWER. MANUFACTURER WAS CONTACTED, AND HAD FIXED IT A COUPLE OF TIMES.*AK

Owner-reported narrative. Look up ODI 10026919 at NHTSA ↗

Owner report 10029084 · 2003-07-24 (July 24, 2003)

AFTER REPAIR, THE AUTOMOBILE (MITSUBISHI OUTLANDER 2003 XLS) CONTINUES TO VEER AND DRIFT.*AK

Owner-reported narrative. 8,000 miles reported. Look up ODI 10029084 at NHTSA ↗

Owner report 10037336 · 2003-09-06 (September 6, 2003)

STEERING/SUSPENSION OUTLANDER XLS CAR PULLS AND DRIFTS TO THE RIGHT, CAR HAS BEEN TO AUTO SERVICE 3 TIMES AND PROBLEM STILL EXIST. *AK

Owner-reported narrative. 1,500 miles reported. Look up ODI 10037336 at NHTSA ↗

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V028000 · Vehicle Speed Control

Reported: 2003-01-30 (January 30, 2003)

ON CERTAIN SPORT UTILITY VEHICLES, DURING EXTREMELY LOW TEMPERATURE CONDITIONS, ICE CAN BUILD UP INSIDE THE ENGINE THROTTLE VALVE. THIS ICE BUILD-UP COULD CAUSE THE ACCELERATOR PEDAL TO STICK OR NOT TO RETURN TO IDLE AFTER ACCELERATING.

Consequence: FAILURE TO RETURN TO IDLE COULD RESULT IN A VEHICLE CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE ENGINE CONTROL COMPUTER TO ELIMINATE THIS CONDITION. OWNER NOTIFICATION BEGAN ON JANUARY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AT 1-800-222-0037.

NHTSA campaign record ↗
03V194000 · Electrical System:Wiring:Interior/Under Dash

Reported: 2003-05-20 (May 20, 2003)

ON CERTAIN SPORT UTILITY VEHICLES, WATER COULD ENTER THE FRONT FLOORBOARD AREA FROM OPENINGS IN THE SIDE SILL OR UPPER DASH AREA. THIS WATER COULD COLLECT UNDER THE SEAT AND CAUSE ELECTRICAL CORROSION TO OCCUR IN THE HARNESS CONNECTORS THAT CONTAIN THE WIRING FOR THE SEAT BELT PRE-TENSIONER, SIDE AIR BAG IMPACT SENSOR, AND STOP LAMPS.

Consequence: ELECTRICAL CORROSION OF THE HARNESS COULD CAUSE THE SEAT BELT PRE-TENSIONER TO MALFUNCTION, THE SIDE AIR BAG NOT TO DEPLOY AND/OR THE BRAKE LAMPS NOT TO ILLUMINATE OR TO FALSELY ILLUMINATE.

Remedy: DEALERS WILL INSPECT THE SIDE SILLS AND DASH PANEL FOR OPENINGS THAT MAY ALLOW WATER LEAKAGE INTO THE VEHICLE CABIN. IN ADDITION TO SEALING ANY OPENINGS THAT MAY BE FOUND, THE WIRING CONNECTORS WILL BE INSPECTED FOR SIGNS OF ELECTRICAL CORROSION. THE FLOOR HARNESS WILL BE REPLACED IF IT HAS ANY SIGNS OF WATER DAMAGE OR ELECTRICAL CORROSION. OWNER NOTIFICATION BEGAN JUNE 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MITSUBISHI AMERICA AT 1-800-222-0037 OR MITSUBISHI CARIBBEAN AT 1-787-251-8715.

NHTSA campaign record ↗
04V067000 · Equipment:Other:Owners/Service/Other Manual

Reported: 2004-02-11 (February 11, 2004)

CERTAIN SPORT UTILITY AND PASSENGER VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER'S MANUAL DOES NOT CONTAIN A STEP-BY-STEP DESCRIPTION FOR HEADREST ADJUSTMENT WHEN INSTALLING A CHILD RESTRAINT SYSTEM (CRS) TETHER STRAP.

Consequence: IF THE TETHER STRAP IS IMPROPERLY INSTALLED TO THE TETHER ANCHOR, THE CHILD SAFETY SEAT MAY NOT BE SUFFICIENT RESTRAINED. IN THE EVENT OF A CRASH, THE CHILD COULD BE INJURED.

Remedy: A LETTER OUTLINING THE PROBLEM WILL BE SENT TO OWNERS ALONG WITH A STICKER CONTAINING THE CORRECT INSTRUCTIONS AS WELL AS INSTRUCTIONS ON WHERE TO AFFIX THE STICKER IN THE OWNER'S MANUAL. THE RECALL BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.

NHTSA campaign record ↗
04V197000 · Trailer Hitches

Reported: 2004-04-26 (April 26, 2004)

CERTAIN SPORT UTILITY VEHICLES MAY HAVE BEEN EQUIPPED WITH DEALER-INSTALLED TRAILER HITCH WIRING HARNESS AND CONTROL MODULE. THE ELECTRONIC CONTROL MODULE CAN OVERHEAT.

Consequence: OVERHEATING OF THE TRAILER HITCH WIRING HARNESS MODULE COULD RESULT IN A FIRE.

Remedy: OWNERS ARE BEING REQUESTED TO STOP USING THE HARNESS UNTIL A NEWLY DESIGNED REPLACEMENT IS PROVIDED AND CAN BE INSTALLED BY THE DEALER. THE RECALL BEGAN ON MAY 28, 2004. OWNERS SHOULD CONTACT MITSUBISHI AT 1-888-648-7820.

NHTSA campaign record ↗
04V428000 · Equipment:Other:Labels

Reported: 2004-09-01 (September 1, 2004)

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.

NHTSA campaign record ↗
16V458000 · Suspension:Front:Control Arm:Lower Arm

Reported: 2016-06-23 (June 23, 2016)

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

Consequence: A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Remedy: MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-16-003.

NHTSA campaign record ↗