2011 Mini COOPER S COUNTRYMAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
17 owner complaints analyzed
2 distinct recall campaigns
44,450 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 14 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 5 of 17 complaints (29.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 5 | 29.4% |
| Braking behavior | 3 | 17.6% |
| Transmission and shifting | 2 | 11.8% |
| Engine operation | 1 | 5.9% |
| Fuel system concerns | 1 | 5.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 5 |
| Power Train | 5 |
| Electrical System | 3 |
| Unknown Or Other | 3 |
| Air Bags | 2 |
| Electrical System:12v/24v/48v Battery | 2 |
| Exterior Lighting | 2 |
| Air Bags:Sensor:Occupant Classification | 1 |
Engine: 5; Power Train: 5; Electrical System: 3; Unknown Or Other: 3; Air Bags: 2; Electrical System:12v/24v/48v Battery: 2; Exterior Lighting: 2; Air Bags:Sensor:Occupant Classification: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 3 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 3; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (5). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 2 |
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 1 |
| 2018 | 5 |
| 2021 | 1 |
| 2022 | 1 |
| 2024 | 1 |
| 2025 | 1 |
2012: 2; 2013: 2; 2014: 1; 2015: 1; 2016: 1; 2017: 1; 2018: 5; 2021: 1; 2022: 1; 2024: 1; 2025: 1
Pattern summary
Engine leads the component reports. Electrical and battery issues appears in 5 complaint narratives. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10462518 · 2012-06-21 (June 21, 2012)
2011 MINI COUNTRYMAN S ALL4 MANUAL TRANSMISSION AFTER REPEATED INCIDENTS OF THE CLUTCH "SMOKING" UNDER HEAVY USE, AND REPORTING SAID INCIDENTS TO THE DEALER, AND HAVING THE DEALER INSPECT THE CAR AND CLAIM ALL WAS FINE, THE CLUTCH FINALLY WORE DOWN SUFFICIENTLY AND REQUIRED REPLACEMENT AT ONLY 4965 MILES. WE ARE VERY EXPERIENCED DRIVERS OF MANUAL TRANSMISSIONS AND DID NOT ABUSE THE CLUTCH IN ANY WAY. MINI USA COMPLETED THE REPAIR UNDER WARRANTY AS A GOODWILL MEASURE. THERE ARE NUMEROUS ACCOUNTS OF PREMATURE CLUTCH WEAR/FAILURE ON MINI ENTHUSIA…
Owner-reported narrative. 4,965 miles reported. Look up ODI 10462518 at NHTSA ↗
Owner report 10477412 · 2012-09-28 (September 28, 2012)
AT 18XXX MILES THE CLUTCH IS GONE. TRANSFER CASE FOUND DEFECTIVE. THE CLUTCH HAS BEEN FAILING ON THE ALL4 MODELS ALL ACROSS THE COUNTRY AND DEALERS ARE BLAMING USER ERROR, EVEN AS FAST AS 1500 MILES. $2500 FOR A NEW CLUTCH ON A BRAND NEW VEHICLE IS ABSURD. *TR
Owner-reported narrative. 18,000 miles reported. Look up ODI 10477412 at NHTSA ↗
Owner report 10508465 · 2013-04-16 (April 16, 2013)
VEHICLE STALLS FROM 1ST GEAR WITHOUT THE ASSISTANCE OF THE "SPORT" BUTTON (REGARDLESS OF TERRAIN). COMPONENTS IN THE DRIVE LINE COMBINED WITH THE STANDARD MINI CLUTCH LACK THE FEEL TO THE POINT OF CLUTCH ENGAGEMENT OFTEN CAUSING IT TO STALL. BMW/MINI DEALERSHIPS DENY ANY PROBLEM OCCURRING / EVER HAS OCCURRED. THE FOLLOWING STATEMENT NEEDS TO REFLECT VEHICLES WITH THE SAME ISSUES ALREADY IN OPERATION BUILT PRIOR TO THE LISTED DATE. OFFICIAL STATEMENT FROM MINI USA: "AS PART OF THE CONTINUAL REFINEMENT AND OPTIMIZATION OF MINI VEHICLES, WE…
Owner-reported narrative. 6,400 miles reported. Look up ODI 10508465 at NHTSA ↗
Owner report 10538114 · 2013-08-30 (August 30, 2013)
WITH JUST OVER 16000 MILES ON MY 2011 MINI COOPER S COUNTRYMAN, MY CLUTCH IS BURNED OUT! HAVING IT TOWED TO THE CLOSEST MINI DEALERSHIP AT 70 MILES AWAY, THEY ARE SAYING THE FAILURE IS DUE TO ABUSE AND IS NOT COVERED BY MINI USA WARRANTEE. I HAVE BEEN DRIVER FOR OVER 40 YEARS WITH MOST OF MY CARS BEING MANUAL TRANSMISSIONS AND HAVE NEVER HAD TO REPLACE A CLUTCH. AFTER SOME RESEARCH ONLINE, THE CLUTCH SEEMS TO BE AN ISSUE WITH THE 2011 & 2012 COUNTRYMAN MODELS AND NOW HAVE SAID...'AS PART OF THE CONTINUAL REFINEMENT AND OPTIMIZATION OF MINI VEHI…
Owner-reported narrative. 16,100 miles reported. Look up ODI 10538114 at NHTSA ↗
Owner report 10658584 · 2014-11-17 (November 17, 2014)
ON OCTOBER 7TH, 2014 THE KEY WOULD NOT COME OUT OF THE KEY SLOT. THE KEY IS NOT REQUIRED TO BE INSERTED TO START THE CAR BUT SIMPLY WITH YOU. HOWEVER, MY DAUGHTER HAD BORROWED THE CAR AND INSERTED THE KEY SO I HAVE NO WAY OF KNOWING IF THIS FAILURE OCCURRED ON THE DATE MENTIONED OR EARLIER. IT WAS IN FOR SERVICE ON AUGUST 25TH, 2014 SO SOMETIME BETWEEN THE TWO DATES THE FAILURE OCCURRED. I TOOK IT TO OUR LOCAL DEALER, MINI OF DES MOINES, AND THEY ALSO COULD NOT REMOVE THE KEY. THEY NOTICED THAT WITHOUT THE CAR RUNNING AND THE BRAKE PEDAL NOT DE…
Owner-reported narrative. 27,542 miles reported. Look up ODI 10658584 at NHTSA ↗
Owner report 10811178 · 2015-12-18 (December 18, 2015)
TL* THE CONTACT OWNS A 2011 MINI COOPER S COUNTRYMAN. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,900. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. 46,900 miles reported. Look up ODI 10811178 at NHTSA ↗
Owner report 10864960 · 2016-05-15 (May 15, 2016)
PASSENGER AIRBAG SENSOR ENABLES AIRBAG WHEN EXTREMELY LIGHT ITEMS ARE PLACED IN THE SEAT SUCH AS A CELL PHONE. CAR COULD DEPLOY AIRBAG WITH SMALL OCCUPANT IN SEAT.
Owner-reported narrative. 42,000 miles reported. Look up ODI 10864960 at NHTSA ↗
Owner report 11039530 · 2017-10-25 (October 25, 2017)
AFTER A BATTERY FAILURE (LOSS OF CHARGE OR BATTERY REPLACEMENT) CRITICAL SAFETY FEATURES ARE DISABLED UNTIL THE CAR IS RETURNED TO A DEALER TO "PROGRAM THE NEW BATTERY". THE SAFETY FEATURES THAT ARE DISABLED INCLUDE: 1) TURN SIGNALS, 2) 4 WAY FLASHERS, 3) FRONT WINDOWS LOWERING, 3) CONTROL OF THE HEADLIGHTS (NO CONTROL OF DIMS AND BRIGHT LIGHTS), AND 4) DASH LIGHTS (CAN'T SEE THE SPEEDOMETER). WHILE A SIMPLE WARNING LIGHT IN THIS SITUATION WOULD WORK, THE MANUFACTURER CHOSE TO DISABLE CRITICAL SAFETY FUNCTIONS OF THE CAR. IN MY CASE, ITS A 1 …
Owner-reported narrative. 65,000 miles reported. Look up ODI 11039530 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
12V008000 · Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger
Reported: 2012-01-11 (January 11, 2012)
BMW IS RECALLING CERTAIN MODEL YEAR 2007-2011 MINI COOPER S, 2008-2011 MINI COOPER S CLUBMAN, 2009-2011 MINI COOPER S CONVERTIBLE, 2009-2011 MINI COOPER JCW, 2009-2011 MINI COOPER JCW CLUBMAN, 2009-2011 COOPER JCW CONVERTIBLE, AND 2011 COOPER S COUNTRYMAN PASSENGER CARS MANUFACTURED FROM NOVEMBER 14, 2006, THROUGH JANUARY 18, 2011. THE ELECTRIC AUXILIARY WATER PUMP THAT COOLS THE TURBOCHARGER HAS AN ELECTRONIC CIRCUIT BOARD THAT CAN MALFUNCTION AND OVERHEAT.
Consequence: THE CIRCUIT BOARD MAY SMOLDER WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGANDURING FEBRUARY 2012. OWNERS MAY CONTACT BMW AT 1-866-275-6464.
NHTSA campaign record ↗18V248000 · Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger | Engine And Engine Cooling:Engine
Reported: 2018-04-18 (April 18, 2018)
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
NHTSA campaign record ↗