2004 Mercury MARQUIS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
0 distinct recall campaigns
88,408 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 11 complaints include usable failure mileage.
Most common problems
Exterior Lighting is the most frequently named component, appearing in 5 of 12 complaints (41.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 3 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Exterior Lighting | 5 |
| Steering | 4 |
| Electrical System | 3 |
| Exterior Lighting:Headlights | 2 |
| Unknown Or Other | 1 |
Exterior Lighting: 5; Steering: 4; Electrical System: 3; Exterior Lighting:Headlights: 2; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 3; 75,000 to 99,999: 3; 100,000 to 149,999: 3; 150,000 and above: 1
50,000 to 74,999 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 3 |
| 2014 | 4 |
| 2015 | 1 |
| 2016 | 1 |
| 2018 | 2 |
| 2019 | 1 |
2013: 3; 2014: 4; 2015: 1; 2016: 1; 2018: 2; 2019: 1
Pattern summary
Exterior Lighting leads the component reports. Steering behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10491262 · 2013-01-03 (January 3, 2013)
CONSUMER STATED HIS HEADLIGHTS ON HIS 2004 MERCURY MARQUIS ARE GOING OUT WHILE HE DRIVES AT NIGHT. *LN.. UPDATED 01/14/13 *BF THE CONSUMER STATED THE OFFICIAL FORD SOLUTION TO THE HEADLIGHT PROBLEM WAS TO REPLACE THE ENTIRE LIGHTING CONTROL MODULE AT A COST OF $500. UPDATED 01/14/13 1/17/2013*JS UPDATED
Owner-reported narrative. Look up ODI 10491262 at NHTSA ↗
Owner report 10507467 · 2013-04-08 (April 8, 2013)
TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS SUDDENLY BECAME INOPERATIVE. THE BRIGHT HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THREE AUTHORIZED DEALERS FOR THE SAME DEFECT. THE CONTACT WAS ADVISED THAT THE PROCESSOR LIG WOULD NEED TO BE REPLACED HOWEVER, THE PART WAS NOT IN STOCK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 6/14/13 *CN UPDATED 07/17/…
Owner-reported narrative. 70,000 miles reported. Look up ODI 10507467 at NHTSA ↗
Owner report 10556497 · 2013-12-18 (December 18, 2013)
2004 GRAND MARQUIS LS, WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD TURN OFF ON THERE OWN THEN COME BACK ON 5-10 MINUTES LATER THEN SHUT OFF AGAIN A SHORT WHILE LATER. MY HEADLIGHTS ARE NORMALLY POSITIONED IN THE AUTO LAMP MODE, IT WAS NO HELP TO TURN LIGHT OFF AND TRY IN THE MANUAL MODE THEY JUST CAME BACK ON WHEN IT FELT LIKE IT. IN SIDE DASH LIGHTS AND OUTSIDE PARKING/DRIVING LIGHTS WORKED NORMALLY, EMERGENCY FLASHERS WORKED NORMALLY. IN THE LATEST OCCURRENCE (12/17/2013) MY HEADLIGHTS WENT OUT 5 TIMES IN A 13.5 MILE DRIVE HOME . THIS IS A V…
Owner-reported narrative. 45,550 miles reported. Look up ODI 10556497 at NHTSA ↗
Owner report 10576510 · 2014-04-01 (April 1, 2014)
TL* THE CONTACT OWNS A 2004 MERCURY MARQUIS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD NOT RETURN TO CENTER. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 63,500 AND THE CURRENT MILEAGE WAS 64,300. THE VIN WAS NOT AVAILABLE.
Owner-reported narrative. 63,500 miles reported. Look up ODI 10576510 at NHTSA ↗
Owner report 10582826 · 2014-04-15 (April 15, 2014)
THIS MERCURY ALONG WITH COUNTLESS OTHERS HAS THE HEADLIGHTS GO OUT AS YOU DRIVE DOWN THE ROAD. IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS. I HAVE TO PULL OFF THE ROAD AND WAIT TILL THEY COME BACK ON. I CALLED MY LINCOLN DEALER AND THEY SAID IT WAS $107/HOUR TO DIAGNOSE THE PROBLEM. IF IT IS THE LIGHTING CONTROL MODULE AS IT RUMORED TO BE THE BAD PART, THE COST IS ANOTHER $800. I THINK THIS SHOULD BE A SAFETY RECALL BEFORE PEOPLE ARE KILLED. *TT
Owner-reported narrative. 82,000 miles reported. Look up ODI 10582826 at NHTSA ↗
Owner report 10586286 · 2014-05-03 (May 3, 2014)
LOWER INTERMEDIATE STEERING SHAFT BECAME CORRODED AT CENTER JOINT CAUSING STEERING TO BIND AND STICK WHEN STEERING WHEEL WAS RELEASED AS THE VEHICLE WAS EXITING A TURN. THIS REQUIRED THE DRIVER TO MAKE A CONCERTED EFFORT TO OVERCOME THE BINDING TO RETURN THE WHEELS TO A STRAIGHT POSITION. PART WAS REPLACED AT LOCAL DEALER. THIS IS THE SAME PROBLEM NOW ON A RECALL FOR 2005 TO 2011 MERCURY GRAND MARQUIS' AND MY 2004 MARQUIS SHAFT HAS THE SAME PART NUMBER AS THE RECALLED PART ON THE 2005 TO 2011 MARQUIS'. CALLED FORD CUSTOMER SERVICE AND FORD …
Owner-reported narrative. 88,408 miles reported. Look up ODI 10586286 at NHTSA ↗
Owner report 10619569 · 2014-08-07 (August 7, 2014)
TRIED TO STEER AND STEERING WHEEL WOULD NOT TURN. IT FELT LIKE THE STEERING WHEEL LOCKED. WHAT IF IT HAPPENED ON THE HIGHWAY AT A HIGH SPEED????? *TR
Owner-reported narrative. 142,606 miles reported. Look up ODI 10619569 at NHTSA ↗
Owner report 10722750 · 2015-06-01 (June 1, 2015)
HEADLIGHTS GO OFF WITHOUT WARNING AT VARIOUS TIMES INCLUDING AFTER DARK AND AT VARIOUS SPEEDS. THEY COME ON AGAIN WITHOUT WARNING AND WITHOUT CONTROL FROM THE OPERATOR. NO MANIPULATION OF THE LIGHT CONTROLS APPEARS TO HELP OR IMPACT THIS RANDOM ACTION.
Owner-reported narrative. 60,000 miles reported. Look up ODI 10722750 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.