2017 Mercedes-Benz SL550: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
1 distinct recall campaigns
42,675 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 25.0% |
| Steering behavior | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Steering | 1 |
Electrical System: 1; Power Train: 1; Service Brakes: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2021 | 2 |
| 2022 | 1 |
| 2025 | 1 |
2021: 2; 2022: 1; 2025: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11389567 · 2021-01-23 (January 23, 2021)
STEERING WHEEL STUCK IN UP POSITION. IT WOULD NOT ADJUST TO THE PRESET UPON ENTERING THE VEHICLE. FOUND A FIX ONLINE TURNED OFF THE EASY ENTRY/EXIT FEATURE AND HAD TO SLAP THE WHEEL DOWNWARD TO GET IT UNSTUCK. IF THIS HAPPENS IN MOTION IT COULD LEAD TO LOSS OF CONTROL AND DRIVING WITH THE WHEEL IN FULL UP POSITION BLOCKS THE INSTRUMENTS.
Owner-reported narrative. 42,675 miles reported. Look up ODI 11389567 at NHTSA ↗
Owner report 11398392 · 2021-03-02 (March 2, 2021)
2017 MERCEDES BENZ SL 550. CONSUMER WRITES IN REGARDS TO DEFECTIVE PRE SAFE OPTION ON VEHICLE. *LD THE CONSUMER STATES THE SAFETY BELTS TIGHTEN RESTRICTING AND DISTRACTING THE DRIVER WHEN IT IS UNNECESSARY TO DO SO. THE FAILURE OCCURS IN ONE PARTICULAR SPOT WHERE TWO METAL PLATES OVERLAP IN THE STREET. *JS
Owner-reported narrative. Look up ODI 11398392 at NHTSA ↗
Owner report 11477377 · 2022-08-03 (August 3, 2022)
2007 MERCEDES BENZ SL500. CONSUMER WRITES IN REGARD TO BRAKE FAILURE. THE CONSUMER STATED WHILE APPROACHING A STOP SIGN THE BRAKES FAILED TO ENGAGE. THE VEHICLE ROLLED THROUGH THE STOP SIGN. THE VEHICLE EXPERIENCED A CATASTROPHIC FAILURE OF THE SENSOTRONIC BRAKING CONTROL. THE VEHICLE FAULT CODES WERE 5611, C26DE, C26BB, AND C25D5. THE CODES WERE CLEARED BY A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO ASSIST UNTIL THE FAILURE RECCURED, LEAVING THE BRAKE FAILURE WARNING LIGHT ILLUMINATED. THE CONSUMER WAS CONCERNED THE MANUFA…
Owner-reported narrative. Look up ODI 11477377 at NHTSA ↗
Owner report 11663920 · 2025-05-30 (May 30, 2025)
When pulling into an intersection after stopping at a 3-way stop the car unexpectedly went into neutral gear. An oncoming car had to stop suddenly to avoid a collision. I was able to shift the car back to drive and got it home. Now the car will not start and there's a warning message on the dash saying to get the car to a dealer. The car is now at the Mercedes dealer. Apparently the problem exists on other Mercedes models.
Owner-reported narrative. Look up ODI 11663920 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V058000 · Communication: Auto Crash Notification | Electrical System:Software
Reported: 2021-02-05 (February 5, 2021)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign record ↗