2007 Mercedes-Benz R350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
47 owner complaints analyzed
2 distinct recall campaigns
75,000 mi median reported failure mileage
Scope: 2007 model year. Data snapshot: . 38 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 16 of 47 complaints (34.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 8 | 17.0% |
| Transmission and shifting | 4 | 8.5% |
| Steering behavior | 4 | 8.5% |
| Engine operation | 2 | 4.3% |
| Electrical and battery issues | 2 | 4.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 16 |
| Seats | 7 |
| Engine | 6 |
| Electrical System | 4 |
| Power Train | 4 |
| Air Bags | 3 |
| Engine And Engine Cooling | 3 |
| Seats:Front Assembly:Seat Heater/Cooler | 3 |
Suspension: 16; Seats: 7; Engine: 6; Electrical System: 4; Power Train: 4; Air Bags: 3; Engine And Engine Cooling: 3; Seats:Front Assembly:Seat Heater/Cooler: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 11 |
| 75,000 to 99,999 | 11 |
| 100,000 to 149,999 | 9 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 11; 75,000 to 99,999: 11; 100,000 to 149,999: 9; 150,000 and above: 0
50,000 to 74,999 miles has the most reports with usable mileage (11). 9 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2007 | 1 |
| 2008 | 2 |
| 2009 | 1 |
| 2010 | 4 |
| 2011 | 3 |
| 2012 | 2 |
| 2013 | 13 |
| 2014 | 5 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 1 |
| 2022 | 2 |
| 2023 | 2 |
2007: 1; 2008: 2; 2009: 1; 2010: 4; 2011: 3; 2012: 2; 2013: 13; 2014: 5; 2015: 5; 2016: 3; 2017: 3; 2018: 1; 2022: 2; 2023: 2
Pattern summary
Suspension leads the component reports. Braking behavior appears in 8 complaint narratives. Transmission and shifting appears in 4 complaint narratives. Steering behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10204385 · 2007-09-28 (September 28, 2007)
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ R350. WHILE DRIVING, THE CONTACT HEARD LOUD RATTLING NOISES COMING FROM VARIOUS PARTS OF THE VEHICLE, ESPECIALLY THE STEERING WHEEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE STEERING COLUMN CUP. THE FOLLOWING DAY, HE HEARD THE RATTLING NOISE AGAIN AND THE SUN ROOF MALFUNCTIONED. INITIALLY, THE DEALER WOULD NOT RETURN HIS PHONE CALLS, HOWEVER, THEY FINALLY OFFERED TO RETRIEVE HIS VEHICLE. THE POWERTRAIN AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 1,700 AND FAILURE MILEAGE WAS 300.…
Owner-reported narrative. 300 miles reported. Look up ODI 10204385 at NHTSA ↗
Owner report 10224462 · 2008-04-14 (April 14, 2008)
THE PANORAMIC SUNROOF WAS BROKEN WITH NO IMPACT AT ALL. I THINK WAS THE HEAT BUT I CAN'T ASSURE THAT. *TR
Owner-reported narrative. Look up ODI 10224462 at NHTSA ↗
Owner report 10235766 · 2008-07-25 (July 25, 2008)
THE HAND BRAKE OF MERCEDES BENZ R350 HAND BRAKE HANDLE IS VERY EASY TO DISENGAGE WITH CABLE THAT CONTROL OR RELEASE THE HAND BRAKE. CAUSE VEHICLE TO SLIDE BACK AND RUN OVER PERSON'S LEG. *TR
Owner-reported narrative. Look up ODI 10235766 at NHTSA ↗
Owner report 10295659 · 2009-12-14 (December 14, 2009)
CAR IS A 2007 MERCEDES BENZ R350 - IT USES A "TOUCH SHIFT" BUTTON INSTEAD OF A MORE TRADITIONAL 'CONSOLE SHIFT LEVER" TO DRIVE, PARK, ETC.. CAR IS IN PARK, WITH THE EMERGENCY BRAKES ON AS WELL. DRIVER GETS OFF CAR, PASSENGER TURNS OF THE ENGINE AND THE CAR STARTS ROLLING BACKWARDS...UNTIL IT HITS A CURB AND THEN STOPS. THIS WAS NOT ON A STEEP SLOPE, BUT A VERY SLIGHTLY SLOPED PARKING AREA IN FRONT OF A SUPERMARKET. THERE WERE NO INJURIES THIS TIME AROUND - BUT THIS PROBLEM IS VERY SERIOUS AND DANGEROUS BECAUSE IT COULD HAVE HIT SOMEONE, THERE …
Owner-reported narrative. 30,499 miles reported. Look up ODI 10295659 at NHTSA ↗
Owner report 10317962 · 2010-03-09 (March 9, 2010)
DRIVERS SEAT CAUGHT ON FIRE WHILE DRIVING. IT IS BELIEVED THE SEAT WARMER MALFUNCTIONED. *TR
Owner-reported narrative. 41,110 miles reported. Look up ODI 10317962 at NHTSA ↗
Owner report 10324071 · 2010-04-06 (April 6, 2010)
HI, I HAVE A R350 2007 YEAR AND I HAVE AN ISSUE WITH THE RIGHT SIDE HEADLIGHT, THE LENS INSIDE THE LENS TURNED FOGGY AND BECAUSE OF THAT I AM NOT ABLE TO DRIVE IN THE NIGHT, THERE IS NO PROPER BEAM FROM THAT HEADLIGHT. I TOOK THE VEHICLE TO A DEALER AND THEY SAID ITS THE "NORMAL DISCOLORATION", AND UNABLE TO PROVIDE ANY CLEAR EXPLANATION WHY THE LENS IS FOGGY AND THEY ARE NOT REPLACING IT EVEN CONSIDERING IT HAZARD WITH THIS KIND OF LIGHT, THE LENS HAS BEEN CAUSING INCONVENIENCE TO ME IN THE NIGHT DRIVING. *TR
Owner-reported narrative. 25,000 miles reported. Look up ODI 10324071 at NHTSA ↗
Owner report 10346893 · 2010-08-02 (August 2, 2010)
I DROVE UP A 6000' HIGH MOUNTAIN,PULLED OVER ONTO A WIDE FLAT PULLOFF SAT THERE FOR 20 MINUTES, THEN RESTARTED THE CAR AND HAD NO BRAKES. MY FOOT WENT TO THE FLOOR. I HAD NOT USED THE BRAKES ON THE WAY UP THE MOUNTAIN BECAUSE THE ROAD WAS STEEPLY UPHILL. I TRIED TURNING THE CAR ON AND OFF SEVERAL TIMES AND STILL NO BRAKES. I WAITED ABOUT 20 MINUTE AND TRIED AGAIN,STILL HAD NO BRAKES. THERE WERE 3 OF US IN THE CAR, AND WE MANAGED TO GET A RIDE SEVERAL MILES DOWN AND CALLED A TOW TRUCK. I T TOOK ABOUT 4 HOURS FOR THEM TO ARRIVE.I TRIED THE BR…
Owner-reported narrative. 70,000 miles reported. Look up ODI 10346893 at NHTSA ↗
Owner report 10349689 · 2010-08-16 (August 16, 2010)
2007 MERCEDES BENZ R350 4 MATIC/WHILE DRIVING ON THE HIGHWAY, VEHICLES JERKS ABRUPTLY AND HARD. ESP WARNING LIGHT(SIGN) SUDDENLY APPEARS IN DASH AS A MALFUNCTION (INOPERABLE). AS A RESULT, ALL WARNING LIGHTS STARTS FLASHING, INCLUDING BRAKE LIGHT. VEHICLE WILL NOT SHIFT IN ANY GEAR INCLUDING PARK. WILL ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. INFORMATION WINDOW SAYS "VISIT MB WORKSHOP IMMEDIATELY WITHOUT SHIFTING GEARS". ONCE IGNITION IS TURNED OFF, VEHICLE WILL NOT START. REPLACED ESP/SCM FOR STEERING ANGLE SENSOR.(PART AVAI…
Owner-reported narrative. 47,729 miles reported. Look up ODI 10349689 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V315000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2022-05-09 (May 9, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
NHTSA campaign record ↗24V298000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2024-04-26 (April 26, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
NHTSA campaign record ↗