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U.S. public vehicle records

2014 Mercedes-Benz ML550: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

3 owner complaints analyzed

3 distinct recall campaigns

50,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 1 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
1
Engine
1
Exterior Lighting
1
Unknown Or Other
1
Component breakdown data
CategoryCount
Electrical System1
Engine1
Exterior Lighting1
Unknown Or Other1

Electrical System: 1; Engine: 1; Exterior Lighting: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2020
1
2023
1
2024
1
Complaints over time data
CategoryCount
20201
20231
20241

2020: 1; 2023: 1; 2024: 1

Pattern summary

Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11315624 · 2020-03-02 (March 2, 2020)

RIGHT PASSENGER TURBO FAILED AFTER 50,000 MILES SEVERAL THOUSAND DOLLARS TO FIX

Owner-reported narrative. 50,000 miles reported. Look up ODI 11315624 at NHTSA ↗

Owner report 11501553 · 2023-01-12 (January 12, 2023)

The turn indicators stop working suddenly and randomly giving inaccurate/false indication to the driver of the vehicle that indicators are turned on and no indication of turn signal to the other drivers that can be hazardous especially at the 4 way stop signs where other drivers are assuming that vehicle is going straight where as the vehicle is intending to turn left but it is doing it without the indicator due to sudden failure of turn signal indicators and during lane changing. The hazard warning continues to work just fine and the turn indi…

Owner-reported narrative. Look up ODI 11501553 at NHTSA ↗

Owner report 11630504 · 2024-12-13 (December 13, 2024)

I purchased a new vehicle from the dealer in 2014 in 2019 the wood grain trim cracked. I had this replaced by the dealer in 2019. Now again, in 2024, the same issue the wood grain has cracked. This should not be happening every few years.

Owner-reported narrative. Look up ODI 11630504 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V272000 · Suspension:Front

Reported: 2018-04-27 (April 27, 2018)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

NHTSA campaign record ↗
19V787000 · Communication

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

NHTSA campaign record ↗
22V955000 · Fuel System, Gasoline:Delivery:Fuel Pump:Control/Drive Module | Fuel System, Diesel:Delivery:Fuel Pump:Control/Drive Module

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

NHTSA campaign record ↗