2007 Mercedes Benz ML350: complaints, problems and recalls

DT*: THE CONTACT STATED WHILE IDLING AT AN INTERSECTION WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO THE VEHICLE IN FRONT CREATING A CHAIN REACTION OF FOUR VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE POLICE WAS PRESENT, AND A REPORT WAS TAKEN. THERE WAS ONE PERSON INJURED FROM ANOTHER VEHICLE INVOLVED IN THE ACCIDENT WHO WAS EVACUATED IN AN AMBULANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE CONTACT BELIEVED THE INCIDENT WAS CAUSED BY A BRAKE FAILURE. *AK UPD…

Owner-reported narrative. 3,000 miles reported. Look up ODI 10175850 at NHTSA ↗

PURCHASED A 2007 ML350 APPROXIMATELY 2 WEEKS AGO. PULLED INTO A DRIVEWAY DURING A HOUSE HUNTING TRIP, PLACED THE CAR IN PARK WITH THE GEAR CHANGE BUTTON ON THE RIGHT SIDE OF THE STEERING WHEEL, OPENED THE DOOR, EXITED THE AUTO, WALKED UP THE STAIRS TO THE HOUSE AND KNOCKED ON THE DOOR. IT WAS AT THIS POINT I HEARD MY WIFE AND 2 CHILDREN (WHO WERE STILL IN THE CAR) SHOUTING AT ME. I TURNED TO SEE THE CAR MOVING FORWARD. THE CAR HAD BEEN PLACED IN PARK (THE P WAS NOTED PRIOR TO MY LEAVING THE AUTO) AND NOW THE TRANSMISSION HAD POPPED ITSE…

Owner-reported narrative. 1,248 miles reported. Look up ODI 10178010 at NHTSA ↗

WHILE DRIVING MY 2007 MERCEDES BENZ ML350, THE CAR STARTED TO SHUT DOWN, MEANING ALL CONTROLS LOCKED UP AND SMOKE STARTED COMING OUT FROM UNDER THE PASSENGERS SEAT. MY CHILDREN & I EXITED THE CAR IMMEDIATELY AND THE CAR WENT UP IN FLAMES - TOTALLY ENGULFED. *TR

Owner-reported narrative. Look up ODI 10215758 at NHTSA ↗

WHILE OUT OF STATE ON VACATION, WE ACTIVATED BOTH THE DRIVER SIDE AND THE PASSENGER SIDE SEAT WARMERS IN MY CAR. AFTER ABOUT TWO TO THREE MINUTES OF ACTIVATING THE SEAT WARMERS, WE BEGAN TO SMELL BURNING LEATHER. ALL OF A SUDDEN WE BEGAN TO SEE SMOKE COMING FROM THE DRIVER SIDE OF THE VEHICLE. AFTER SEEING THE SMOKE, WE PULLED OVER TO THE ROADSIDE TO SEE WHERE THE SMOKE WAS COMING FROM. ONCE WE EXITED THE VEHICLE WE REALIZED MY HUSBANDS JACKET AND SHIRT HAD BEEN BURNED BY THE MALFUNCTION IN THE DRIVER SIDE SEAT BACK WARMERS. AFTER INSPECTING TH…

Owner-reported narrative. 11,976 miles reported. Look up ODI 10215954 at NHTSA ↗

I HAD THE SEAT HEAT ON, AND WAITING TO PICK UP MY FAMILY IN FRONT OF A THEATRE, I SMELLED BURNING, I OPENED THE WINDOW, TO SEE IF SOMETHING WAS BURNING OUTSIDE, I SUDDENLY FELT A PINCH IN MY LEFT LOWER LEFT BACK, I OPENED THE DOOR AND JUMPED OUT OF THE CAR, I SAW ON THE LOWER LEFT SIDE OF THE DRIVER SEAT A WHOLE THAT WAS GLOWING BRIGHT RED, I SAW FIRE WAS STARTING, I HIT IT FEW TIMES WITH MY HANDS AND PUT OUT THE GLOWING FIRE, THE SMELL WAS SICKENING, I TURNED OFF THE IGNITION, AND STARTED CHECKING MYSELF, I FELT A HOLE IN MY WINTER JACKET. TH…

Owner-reported narrative. 14,000 miles reported. Look up ODI 10218983 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 MERCEDES ML350. WHILE DRIVING 50MPH, SHE SMELLED SMOKE INSIDE THE VEHICLE, SAW FLAMES COMING FROM THE PASSENGER SEAT, THE SMOKE DISTRACTED HER AND CAUSED HER TO LOSE CONTROL ON THE VEHICLE AND CRASH INTO THE MEDIAN. THE LEFT SIDE OF THE VEHICLE WAS DAMAGED. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE FIRE DEPARTMENT AND THE POLICE ARRIVED. A REPORT WAS FILED AND THEY STATED THAT THE FAILURE MIGHT BE DUE TO THE HEATER. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT IS AWARE OF THE SAFETY RIS…

Owner-reported narrative. 24,000 miles reported. Look up ODI 10228723 at NHTSA ↗

CAR STALLS UNEXPECTEDLY AT LOW SPEEDS WITHOUT ANY WARNING. THERE IS NO COMPUTER RECORD THAT THE DEALER CAN FIND ON THE CAR TO CONFIRM ANY FAILURE BUT THIS HAS HAPPENED REPEATEDLY WITH DIFFERENT DRIVERS. *TR

Owner-reported narrative. 3,245 miles reported. Look up ODI 10231843 at NHTSA ↗

CAR STALLED AGAIN UNEXPECTEDLY WITHOUT WARNING. DEALER ONCE AGAIN CANNOT FIND ANY FAULT WITH CAR. *TR

Owner-reported narrative. 5,217 miles reported. Look up ODI 10231844 at NHTSA ↗

Reported: 2022-05-09 (May 9, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence: Reduced brake performance or brake failure can increase the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Reported: 2024-04-26 (April 26, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Consequence: Reduced brake performance or brake failure can increase the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.