2009 Mercedes Benz ML320: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
28 owner complaints analyzed
3 distinct recall campaigns
54,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 20 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 6 of 28 complaints (21.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 3 | 10.7% |
| Braking behavior | 2 | 7.1% |
| Fuel system concerns | 2 | 7.1% |
| Transmission and shifting | 1 | 3.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 6 |
| Fuel System, Diesel | 5 |
| Power Train | 4 |
| Air Bags | 3 |
| Electrical System | 3 |
| Engine And Engine Cooling | 2 |
| Engine And Engine Cooling:Engine:Diesel | 2 |
| Fuel System, Gasoline | 2 |
Engine: 6; Fuel System, Diesel: 5; Power Train: 4; Air Bags: 3; Electrical System: 3; Engine And Engine Cooling: 2; Engine And Engine Cooling:Engine:Diesel: 2; Fuel System, Gasoline: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 5; 50,000 to 74,999: 5; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (5). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2011 | 2 |
| 2012 | 4 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 3 |
| 2017 | 3 |
| 2018 | 1 |
| 2020 | 2 |
| 2022 | 2 |
2010: 2; 2011: 2; 2012: 4; 2014: 4; 2015: 5; 2016: 3; 2017: 3; 2018: 1; 2020: 2; 2022: 2
Pattern summary
Engine leads the component reports. Engine operation appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10353380 · 2010-09-01 (September 1, 2010)
I HAVE A 2009 MERCEDES BENZ ML320 BLUETEC THAT HAS ISSUES WITH STARTING THE ENGINE WHEN WARM. THE CAR WILL CRANK BUT NOT START. *TR
Owner-reported narrative. Look up ODI 10353380 at NHTSA ↗
Owner report 10359031 · 2010-10-04 (October 4, 2010)
THE SUV SLOWS AND/OR STALLS SUDDENLY AT DIFFERENT SPEEDS. STARTED AROUND 8,000 ORIGINAL MILES ON ODOMETER. IT IS A 2009 ML 320 BLUETEC. OCCURS UNEXPECTEDLY FOR FEW SECONDS RANDOMLY. *TR
Owner-reported narrative. 8,000 miles reported. Look up ODI 10359031 at NHTSA ↗
Owner report 10417319 · 2011-07-30 (July 30, 2011)
FUEL PUMP FAILURE. THE CAR WAS TOWED TO THE DEALER. THIS IS THE SECOND FUEL PUMP FAILURE IN THE LESS THAN ONE YEAR. DURING THE 2 YEARS OF OWNERSHIP, THE CAR HAS HAD SEVERAL PROBLEMS WITH THE ENGINE STARTING, REQUIRING MULTIPLE TRIPS TO THE DEALER FOR SERVICE. ON MANY OCCASIONS THE CAUSE WAS NOT DETERMINED AND THE VEHICLE WAS RETURNED WITH THE PROBLEM UNRESOLVED. THE VEHICLE WAS PURCHASED NEW AND SERVICED BY THE DEALER,
Owner-reported narrative. 15,818 miles reported. Look up ODI 10417319 at NHTSA ↗
Owner report 10418183 · 2011-08-09 (August 9, 2011)
TL* THE CONTACT OWNS A 2009 MERCEDES ML 320. THE CONTACT STATED THAT THE TRAILER HITCH FRACTURED AND DETACHED FROM THE VEHICLE AT THE SEAMS WHILE GOING THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE FAILURE WAS CAUSED BY RUST OF THE HITCH. THE DEALER RECOMMENDED THAT THE CONTACT USE A DIFFERENT AND LARGER VEHICLE TO HAUL A TRAILER. THE VEHICLE WAS LEFT WITH THE DEALER FOR REPAIRS. THE CONTACT WAS CONCERNED BECAUSE HE WAS ADHERING TO THE HAILING SPECIFICATIONS LISTED FOR HIS YEAR, MAKE AND MODEL. THE…
Owner-reported narrative. 38,000 miles reported. Look up ODI 10418183 at NHTSA ↗
Owner report 10446581 · 2012-02-03 (February 3, 2012)
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ ML320. THE CONTACT STATED THAT FUEL BEGAN TO LEAK FROM UNDER THE VEHICLE WHILE REFUELING. THE CONTACT ALSO STATED THAT THE VEHICLE HAD ITS FUEL FILTER REPLACED BY AN AUTHORIZED DEALER PRIOR TO REFUELING. THE VEHICLE WAS TOWED BACK TO THE DEALER AND A FUEL GASKET WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY TWO MONTHS LATER. THE VEHICLE WAS AGAIN TOWED TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Owner-reported narrative. 30,000 miles reported. Look up ODI 10446581 at NHTSA ↗
Owner report 10461896 · 2012-06-15 (June 15, 2012)
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ ML320. THE CONTACT STATED THAT WHILE GOING APPROXIMATELY 5 MPH, THE VEHICLE HESITATED TO SHIFT INTO GEAR. THE ENGINE WOULD REV AND THE VEHICLE WOULD NOT RESPOND. THE CONTACT THEN SHIFTED INTO GEAR AND THE VEHICLE ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES LATER AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR ANOTHER INSPECTION WHERE THEY INFORMED THE CONTACT…
Owner-reported narrative. 45,000 miles reported. Look up ODI 10461896 at NHTSA ↗
Owner report 10474338 · 2012-09-08 (September 8, 2012)
IN FEBRUARY OF 2012 WE HAD A TIRE FAILURE-TREAD SEPARATION. THE TIRES WE WERE SOLD AS 'RUN FLAT' WERE IN FACT MOEXTENDED BY BRIGDESTONE. THIS TIRE HAS A VERY LIMITED RUN LOW ABILITY THAT ALLOWS 18-30 MILES AT 30 MPH AND 10 PSI. WE WERE TOLD WE HAD RUN FLATS THAT ALLOWED OPERATION AT 50MPH FOR 50 MILES AT ZERO PSI. MERCEDES AND BRIDGESTONE DENIED ANY LIABILITY. THIS FRAUD WILL PUT SOMEONE ELSE IN DANGER AND THE PUBLIC NEEDS TO BE WARNED. WE HAVE SINCE REPLACED PSEUDO RUN FLATS W REAL RUN FLATS AND WILL DO NO FURTHER BUSINESS WITH MERCEDES BENZ.…
Owner-reported narrative. 22,000 miles reported. Look up ODI 10474338 at NHTSA ↗
Owner report 10481822 · 2012-10-18 (October 18, 2012)
LETTER FROM REGARDING NUMEROUS ISSUES AND TROUBLES HE HAS FACED SINCE THE PURCHASE OF HIS MERCEDES-BENZ VEHICLE, A 2009 ML320 BLUE TEC DIESEL ENGINE SUV; SEEKING ASSISTANCE-HE WOULD LIKE ACKNOWLEDGEMENT OF RECEIPT OF THIS COMPLAINT *TGW THE CONSUMER STATED THE FIRST PROBLEM HE ENCOUNTERED WITH THE VEHICLE WAS IN MAY OF 2010, WITHIN LESS THAN A YEAR OF PURCHASE, WHILE DRIVING, THE GAS GAUGE ALL OF A SUDDEN WENT FROM A HALF TANK OF FUEL, TO READING EMPTY, WHERE AT THAT POINT THE FUEL LIGHT ILLUMINATED. EVEN THOUGH HE KNEW THE TANK WAS NOT EMPTY…
Owner-reported narrative. Look up ODI 10481822 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V081000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-02-11 (February 11, 2016)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
NHTSA campaign record ↗22V315000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2022-05-09 (May 9, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
NHTSA campaign record ↗24V298000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2024-04-26 (April 26, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
NHTSA campaign record ↗