2015 Mercedes-Benz ML250: complaints, problems and recalls

DRIVING VEHICLE ALL DAY NO PROBLEMS .IT JUST TURNED 20,000 MILES. WAS DRIVING ON ROAD WHEN VEHICLE STARTED SURGING, LIKE OUT OF FUEL, WENT DOWN ROAD A LITTLE FURTHER AND IT HAPPENED AGAIN .THIS TIME I SMELLED STRONG DIESEL FUEL FUMES. SMOKE STARTING COMING OUT FROM UNDER HOOD. . I PULLED OFF ROAD AND SHUT CAR OFF. I OPENED HOOD LOTS OF SMOKE AND ENGINE COMPARTMENT COMPLETELY SOAKED WITH DIESEL FUEL ! HAD TO CALL ROADSIDE ASSISTANCE. GOT TOWED IN TO MERCEDES BENZ OF NORTH HAVEN CT. SERVICE DEPT TODAY SAYS LOOKS LIKE A RODENT CHEWED SOMETHING IN…

Owner-reported narrative. 20,000 miles reported. Look up ODI 10970118 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT STATED THAT THE COLLISION PREVENTION ASSISTANCE FEATURE FAILED TO FUNCTION PROPERLY AND THE VEHICLE FAILED TO STOP SEVERAL TIMES. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL AND ALMOST EXPERIENCED A CRASH DUE TO AN INTERNAL OR ELECTRICAL FAILURE. THE DEALER (MERCEDES-BENZ OF ANAHEIM, 5395 E LA PALMA AVE, ANAHEIM HILLS, CA 92807, [phone removed]), WHO SOLD THE CONTACT THE VEHICLE, WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER DID NOT PERFORM A TEST DRIVE AND IND…

Owner-reported narrative. 20,000 miles reported. Look up ODI 11015161 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE CONTACT HEARD A POP SOUND. LATER THAT NIGHT, THE CONTACT ENTERED THE VEHICLE AND THE MOON ROOF EXPLODED. THE VEHICLE WAS TAKEN TO TYSINGER MOTOR CO (2712 MAGRUDER BLVD SUITE B, HAMPTON, VA 23666, [phone removed]) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE MOON ROOF WAS REPLACED; HOWEVER, THE CONTACT HEARD THE POP NOISE AGAIN WHILE DRIVING. THE MOON ROOF INADVERTENTLY SHATTERED AGAIN AND ENTERED THE VEHICL…

Owner-reported narrative. 55,000 miles reported. Look up ODI 11075957 at NHTSA ↗

AT ABOUT 50,000 MILES, NOTICED ENGINE LEAKING OIL EHILR CAR WAS STATIONARY. DIAGNOSED AT DEALERSHIP AS " OIL SEAL" AND REPAIRED. ONLY TO LEAK AGAIN 2 MONTHS LATER. REPLACED AGAIN AT DEALERSHIP. WAS TOLD ITS NOT NORMAL BUT IT CAN HAPPEN.

Owner-reported narrative. 50,000 miles reported. Look up ODI 11222744 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT STATED THAT THE ENGINE DEVELOPED A DIESEL FUEL LEAK OVER THE MOTOR, WHICH RAN ACROSS THE ENGINE. THE MOTOR WAS SOAKED WITH DIESEL FUEL. ALSO, WHILE DRIVING, THERE WAS AN ODOR OF FUEL INSIDE THE VEHICLE. THE CONTACT DROVE HOME AND CALLED VALLEY IMPORT (402 40TH ST S, FARGO, ND 58103, [phone removed]) TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN FOUND DIESEL FUEL ALL OVER THE ENGINE AND THE PAN UNDER THE ENGINE WAS FILLED WITH FUEL. THE CONTACT ST…

Owner-reported narrative. 30,000 miles reported. Look up ODI 11267649 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML250. THE CONTACT WAS TOWING AN UNKNOWN TRAVEL TRAILER WHEN THE VEHICLE BEGAN TO DRIFT TO THE RIGHT AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS UNABLE TO CONTROL THE VEHICLE AND DROVE INTO A DITCH. THE CONTACT STATED ALL 4 AIR BAGS DEPLOYED. THE CONTACT STATED HIS WIFE SUSTAINED A BRUISE FROM THE SEAT BELT BUT DID NOT SEEK ANY MEDICINAL ATTENTION. THE CONTACT STATED THE LOCAL FIRE DEPARTMENT AND TOW COMPANY WAS ABLE TO…

Owner-reported narrative. 78,000 miles reported. Look up ODI 11340376 at NHTSA ↗

SOOTH PARTICULATE SENSOR FAIL, PART OF DIESEL EMISSION SYSTEM. MY CAR HAS 71K MILES AND DEALERSHIP HAD REFUSED TO REPLACE IT UNDER WARRANTY. CANADIAN GOVERNMENT HAS EXTENDED WARRANTY FOR THIS SENSOR UNTIL 120K MILES (ATTACHED)

Owner-reported narrative. Look up ODI 11397577 at NHTSA ↗

The Adblue blue malfunctioned and the engine oil cooling is leaking. Also the axle is leaking. This was a previous recall on this specific vehicle and it continues to be an issue

Owner-reported narrative. Look up ODI 11482258 at NHTSA ↗

Reported: 2014-12-01 (December 1, 2014)

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.

Reported: 2015-06-08 (June 8, 2015)

Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles manufactured December 12, 2014, to February 9, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.

Reported: 2016-06-16 (June 16, 2016)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

Consequence: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2016-12-14 (December 14, 2016)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.

Consequence: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2019-11-01 (November 1, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.