2023 Mercedes-Benz GLS 580 4MATIC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine | 1 |
| Power Train | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
Electrical System: 1; Engine: 1; Power Train: 1; Structure:Body: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2024: 1; 2025: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11600489 · 2024-07-09 (July 9, 2024)
Car just stopped abruptly on highway. We tried to shut off and restart. Nothing worked. All emergency signs showed up on dashboard. Highway road assistance guy tried to put it in neutral..it did nit work. We were scared to death siting on i 278 with trucks,buses coming behind us. Car just abruptly stopped
Owner-reported narrative. Look up ODI 11600489 at NHTSA ↗
Owner report 11635014 · 2025-01-09 (January 9, 2025)
Rear door window trim on driver's side detached from vehicle while traveling at highway speed.
Owner-reported narrative. Look up ODI 11635014 at NHTSA ↗
Owner report 11724792 · 2026-03-16 (March 16, 2026)
AT 0730 on 16 March, 2026 I was traveling northbound on XXX in [XXX] . Temp was 55 degress Farenheight and the wind was in excess of 20 knots. I was going 60 MPH. Suddenly a large "gun shot" sound echoed through the car startling me excessively. I thought the engine had blown up or all the vehicle tires exploded. I was able to gain control of the car and pull into the emergency lane where I quickly deteremined the Panoranmic Sun Roof had exploded and shards of glass where everywhere. There was no warning and this event was tramatic. …
Owner-reported narrative. Look up ODI 11724792 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V178000 · Structure:Body
Reported: 2023-03-17 (March 17, 2023)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
Consequence: Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
NHTSA campaign record ↗23V445000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2023-06-26 (June 26, 2023)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
NHTSA campaign record ↗23V880000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2023-12-21 (December 21, 2023)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA campaign record ↗24V207000 · Electrical System:Wiring
Reported: 2024-03-15 (March 15, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Consequence: An overheated ground connection can increase the risk of a fire.
Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
NHTSA campaign record ↗