2024 Mercedes-Benz GLS 450 4MATIC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
15 owner complaints analyzed
0 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 6 of 15 complaints (40.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 6.7% |
| Engine operation | 1 | 6.7% |
| Braking behavior | 1 | 6.7% |
| Electrical and battery issues | 1 | 6.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 6 |
| Electrical System | 3 |
| Forward Collision Avoidance: Automatic Emergency Braking | 3 |
| Wheels | 2 |
| Engine | 1 |
| Forward Collision Avoidance: Warnings | 1 |
| Lane Departure: Blind Spot Detection | 1 |
| Power Train | 1 |
Unknown Or Other: 6; Electrical System: 3; Forward Collision Avoidance: Automatic Emergency Braking: 3; Wheels: 2; Engine: 1; Forward Collision Avoidance: Warnings: 1; Lane Departure: Blind Spot Detection: 1; Power Train: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 8 |
2024: 3; 2025: 4; 2026: 8
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 1 complaint narratives. Engine operation appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11584767 · 2024-04-23 (April 23, 2024)
this concerns the rear view camera..it operates sporadically, or intermittanally,first time inn didn't work as expected it blanked out and I hit a tree...as I backed up it did NOT show anything behind my car....so I backed into a tree... following that I made an appt. at Mercedes dealer in newton nj., explained what had happened, service manager stated he NEVER heard of that problem, they checked it out and found NO problem....approximately a 10 days later as I was backing up in driveway I backed into a pickup truck that was NOT seen on the sc…
Owner-reported narrative. Look up ODI 11584767 at NHTSA ↗
Owner report 11613588 · 2024-09-09 (September 9, 2024)
The contact owns a 2024 Mercedes-Benz GLS450. The contact stated while the vehicle was idling, the vehicle shut off with several unknown warning lights illuminated. The contact also stated that a message to exit the vehicle was displayed. Due to the failure, the vehicle was towed to the dealer on four separate occasions. The vehicle was towed to the dealer and the contact was informed that the failure was related to the battery. The battery was either recharged or replaced while at the dealer; however, the failure returned soon after repair. Th…
Owner-reported narrative. Look up ODI 11613588 at NHTSA ↗
Owner report 11618091 · 2024-10-04 (October 4, 2024)
The glass panel between the windshield and the sunroof spontaneously shattered. I wasn't aware of this and had just noticed increased wind noise while driving for a few weeks until I noticed that it was due to shattered glass panel. It is cracked almost all around and somewhat dislocated. Upon close inspection in can be seen that cracks run throughout the glass panel. There is no single point of impact of a possible foreign object, so I can rule out the possibility of something hitting it with high confidence. I took it to the dealership but th…
Owner-reported narrative. Look up ODI 11618091 at NHTSA ↗
Owner report 11635164 · 2025-01-09 (January 9, 2025)
Head-up display unit inoperable on multiple occasions over a span of few months during the first year of ownership. Display panel occasionally went blank, including while driving.
Owner-reported narrative. Look up ODI 11635164 at NHTSA ↗
Owner report 11664075 · 2025-05-31 (May 31, 2025)
Over the past 14 months, the emergency breaking system has gone off approximately 25 times during non-emergency situations. Most of the incidents have been when no other vehicles or impediments are anywhere close by. This has created a very significantly unsafe and ongoing situation for my family which so far are being ignored by Mercedes Benz.
Owner-reported narrative. Look up ODI 11664075 at NHTSA ↗
Owner report 11670282 · 2025-06-30 (June 30, 2025)
On [XXX], my wife and I were driving our 2023 Mercedes-Benz GLS 450 when I pulled over after sensing vibration on the highway. Upon inspection, all four tires were found to be severely worn, with the right rear tire completely bald and showing exposed steel belts. I have attached photos of the tires. The vehicle had been serviced at Mercedes-Benz of Wesley Chapel, FL at 10,000 miles in January 2025, and the dealer noted the rear tires were at 3–4/32" tread depth. Despite this, we were not warned that the tires were unsafe. The dealership did n…
Owner-reported narrative. Look up ODI 11670282 at NHTSA ↗
Owner report 11671311 · 2025-07-05 (July 5, 2025)
i've purchased brand new 2024 gls 450 mercedes benz and this is the 3rd times i have to bring my car to the mercedes facility to add a quarter of oil and jerky shifting so i dont feel safety and comfortable to drive this car anymore. i need help or my money back, what do i need to do?.
Owner-reported narrative. Look up ODI 11671311 at NHTSA ↗
Owner report 11717545 · 2026-02-12 (February 12, 2026)
The 2024 Mercedes-Benz GLS 450 exhibits a critical "Spatial Mapping Offset" defect within the MBUX 360-degree camera interface and the Active Brake Assist (ABA) logic. Specifically, the digital rendering of physical obstacles on the dashboard display is offset by approximately 0.5 feet (6 inches). This creates a "false clear" condition where the driver is visually signaled that an obstacle has been cleared while the vehicle’s chassis is still in a strike position. On September 27, 2025, this defect resulted in a collision with a stationary post…
Owner-reported narrative. Look up ODI 11717545 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.