2017 Mercedes-Benz GLE550E: complaints, problems and recalls

With my foot on the brake,the car suddenly revved up and accelerated into my garage taking the garage door and the store belongings inside.i have video and pictures of the tire marks when I stepped harder on the brake to stop the acceleration.The transmission on the car had works done by two Mercedes Benz dealers and service personnel indicated the manufacturer has stopped making this hybrid model due to multiple problems. This car while driving on the freeway at 70 mi per hour suddenly flased a dashboard warning that say "start engine or the…

Owner-reported narrative. Look up ODI 11501049 at NHTSA ↗

The contact owns a 2017 Mercedes-Benz GLE550E. The contact stated while driving 70 MPH, an unknown message was displayed. The contact pulled over, and the vehicle was towed to his residence. The vehicle was taken to a dealer, and it was confirmed that no failure was found. The vehicle was then taken to Mercedes-Benz of Anaheim (5395 E La Palma Ave, Anaheim, CA 92807) where it was diagnosed with a transmission fluid leak. The vehicle was repaired; however, the failure recurred. The vehicle was taken to House of Imports (6862 Auto Center Dr, Buen…

Owner-reported narrative. 80,000 miles reported. Look up ODI 11501056 at NHTSA ↗

I have a recall pending on my vehicle but i couldn’t get service from authorized dealer here in Las Vegas. The dealer declined to service on my vehicle because I don’t have a title for car. I purchased a car from CarMax and have a finance with Santander USA. Please help I want to have this recall fix because it could be dangerous on the road.

Owner-reported narrative. Look up ODI 11577481 at NHTSA ↗

Reported: 2017-02-08 (February 8, 2017)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

Consequence: In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.

Remedy: MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Reported: 2017-12-18 (December 18, 2017)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Consequence: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Reported: 2017-12-18 (December 18, 2017)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, "Tire Selection and Rims."

Consequence: Applying incorrectly sized tires to the vehicle will affect the speedometer reading, which can increase the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the tire pressure label, replacing it, as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

Reported: 2021-02-05 (February 5, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.