2024 Mercedes-Benz GLE 350 4MATIC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
1 distinct recall campaigns
32,300 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 3 of 12 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 4 | 33.3% |
| Engine operation | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 3 |
| Vehicle Speed Control | 3 |
| Visibility/Wiper | 3 |
| Service Brakes | 2 |
| Back Over Prevention: Warnings | 1 |
| Forward Collision Avoidance | 1 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
Engine: 3; Vehicle Speed Control: 3; Visibility/Wiper: 3; Service Brakes: 2; Back Over Prevention: Warnings: 1; Forward Collision Avoidance: 1; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 2 |
| 2026 | 10 |
2025: 2; 2026: 10
Pattern summary
Engine leads the component reports. Braking behavior appears in 4 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11696337 · 2025-10-29 (October 29, 2025)
WHILE DRIVING ON AN INSIDE ROAD AT 35 MPH WITH NO TRAFFIC, THE CAR APPLIED SUDDEN BRAKES. MANY MESSAGES/SYMBOLS POPPED UP ON THE SCREEN WHICH I WAS NOT ABLE TO SEE . CAR ALMOST CAME TO SUDDEN STOP AND IT CLEARED UP AGAIN WITHIN SECONDS AND CAR STARTED MOVING AGAIN. THERE WAS NO DAMAGE TO CAR OR THE DRIVER. AT HIGH OR IN TRAFFIC, IT MAY RESULT IN AN ACCIDENT. THE INSIDENT HAPPENED ON OCTOBER 28, 2025 BETWEEN 1:00 PM TO 1:10 PM.
Owner-reported narrative. Look up ODI 11696337 at NHTSA ↗
Owner report 11704501 · 2025-12-11 (December 11, 2025)
The MPH Sign Recognition mistakes 30mph when the sign reads 70mph.When the Cruise Control is set for 70mph the car begins to brake by itself thinking it is 40mph over the posted limit.This may cause a rear end collision. As a result I have discontinued using the Cruise Control to avoid an accident. This problem may exist on other late model Mercedes-Benz with the Sign Recognition option.
Owner-reported narrative. Look up ODI 11704501 at NHTSA ↗
Owner report 11718215 · 2026-02-16 (February 16, 2026)
Panoramic sunroof exploded when I was driving not external force was involved to make the sunroof explode the sound was like a gunshot small particles of glass fell to my face
Owner-reported narrative. Look up ODI 11718215 at NHTSA ↗
Owner report 11721248 · 2026-03-01 (March 1, 2026)
On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and significantly impacts the safe operation of the vehicle. A sudden loss of power on a high-speed roadway is extremely hazardous and poses a risk to bot…
Owner-reported narrative. Look up ODI 11721248 at NHTSA ↗
Owner report 11727908 · 2026-03-30 (March 30, 2026)
The contact owns a 2024 Mercedes-Benz GLE 350. The contact stated that while driving at an undisclosed speed, the service brakes independently enabled. The contact stated that the vehicle stopped on a major interstate. In addition, several warning lights illuminated. The vehicle was driven to the contact's residence. The following day, the failure reoccurred. The contact stated that the vehicle displayed phantom braking. In addition, the contact noticed an unusual tapping sound, and several unknown warning lights were illuminated. The vehicle w…
Owner-reported narrative. 32,300 miles reported. Look up ODI 11727908 at NHTSA ↗
Owner report 11748190 · 2026-07-03 (July 3, 2026)
Make & Model: 2024 Mercedes-Benz GLE350 Complaint Details: My driver side and passenger side , both sun visor’s factory plastic pivot hinge snapped apart under regular operation. The plastic arm split into two fragments, rendering the sun visor unusable , it droops down constantly and blocks part of my forward driving vision, creating a safety hazard while driving. There was no accident, no heavy items hung on the visor, and no forced or rough manipulation to cause damage. The original OEM pivot component is made of low-strength thin plastic w…
Owner-reported narrative. Look up ODI 11748190 at NHTSA ↗
Owner report 11748194 · 2026-07-03 (July 3, 2026)
Windshield Wiper Collision & Breakage Issue Vehicle: 2024 Mercedes-Benz GLE350 While driving in heavy rain with the windshield wipers activated, the left and right wiper arms move at inconsistent speeds due to uneven friction on the windshield. The two wiper blades repeatedly crash into each other during every sweep cycle. Constant hard impact from the colliding wipers eventually snapped one of the wiper assemblies. This creates a severe safety hazard: broken wipers cannot clear rainwater from the windshield, leading to drastically reduced for…
Owner-reported narrative. Look up ODI 11748194 at NHTSA ↗
Owner report 11752631 · 2026-07-24 (July 24, 2026)
Catastrophic failure of the rear lower control arm. Complete fracture through its inboard mounting eye with no warning while my wife was driving the vehicle. The rear - passenger side corner dropped causing the vehicle to spin abruptly.
Owner-reported narrative. Look up ODI 11752631 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V325000 · Visibility:Rearview Mirrors/Devices:Interior
Reported: 2025-05-30 (May 30, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Consequence: A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy: Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
NHTSA campaign record ↗