2012 Mercedes-Benz GL350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
22 owner complaints analyzed
3 distinct recall campaigns
99,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 7 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 13 of 22 complaints (59.1%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 9.1% |
| Engine operation | 1 | 4.5% |
| Steering behavior | 1 | 4.5% |
| Fuel system concerns | 1 | 4.5% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 13 |
| Engine | 4 |
| Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger | 1 |
| Fuel/Propulsion System | 1 |
| Seats:Front Assembly:Seat Heater/Cooler | 1 |
| Service Brakes, Hydraulic | 1 |
| Unknown Or Other | 1 |
| Visibility:Sun/Moon Roof Assembly | 1 |
Air Bags: 13; Engine: 4; Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger: 1; Fuel/Propulsion System: 1; Seats:Front Assembly:Seat Heater/Cooler: 1; Service Brakes, Hydraulic: 1; Unknown Or Other: 1; Visibility:Sun/Moon Roof Assembly: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 3; 150,000 and above: 0
100,000 to 149,999 miles has the most reports with usable mileage (3). 15 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 3 |
| 2017 | 6 |
| 2018 | 4 |
| 2019 | 3 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 1 |
2016: 3; 2017: 6; 2018: 4; 2019: 3; 2022: 2; 2023: 1; 2024: 2; 2025: 1
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10852587 · 2016-03-30 (March 30, 2016)
ENGINE OIL COOLER LEACK $3500 REPAIR JOB AT MERCEDES GREENWAY HOUSTON , AIRMATIC SYSTEM MALFUNCTION, $3500 ABS SPEED SENSOR , INTAKE MANIFOLD RUNNER CONTROLL BROKEN
Owner-reported narrative. Look up ODI 10852587 at NHTSA ↗
Owner report 10934001 · 2016-12-08 (December 8, 2016)
TAMARA RECALL. I JUST WENT TO TRADE IN MY 75K CAR FOR A NEW MERCEDES.THE SALESPERSON TOLD ME MY CAR WAS NOT WORTH BUT 16K BECAUSE THEY COULD NOT EVEN SELL MY CAR WITH THE FAULTY AIRBAGS AND THE EPA ISSUE. I WANT TO KNOW WHY MERCEDES LET ME DRIVE MY UNSAFE AND NOW VALUELESS CAR FOR 4 YEARS WITHOUT TELLING ME. THE SALESMAN ALSO TOLD ME WHEN IT GETS 100K MILES IT WILL BE WORTH NOTHING! WHAT DO SUGGEST I DO AT THIS POINT?
Owner-reported narrative. Look up ODI 10934001 at NHTSA ↗
Owner report 10936430 · 2016-12-20 (December 20, 2016)
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10936430 at NHTSA ↗
Owner report 11002357 · 2017-06-29 (June 29, 2017)
TAKATA RECALL IT IS UNBELIEVABLE THAT THIS RECALL IS STILL NOT RESOLVED BY MERCEDES. IT HAS BEEN MORE THAN ONE YEAR SINCE IT WAS REPORTED AND STILL NOTHING. THERE WAS SOMEONE IN CANADA THAT WANTED TO PURCHASE MY VEHICLE BUT BECAUSE OF THE RECALL IT COULD NOT BE IMPORTED.
Owner-reported narrative. Look up ODI 11002357 at NHTSA ↗
Owner report 11010219 · 2017-07-24 (July 24, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CUTLER BAY AT 10701 SW 211 ST, CUTLER BAY, FL 33189 [phone removed] WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF…
Owner-reported narrative. Look up ODI 11010219 at NHTSA ↗
Owner report 11020711 · 2017-08-31 (August 31, 2017)
WHILE DRIVING BETWEEN BOISE GOING TO PORTLAND, I EXPERIENCED SUDDEN LOST OF POWER IN VERY DANGEROUS TRAFFIC SITUATION. THERE WERE A ROAD WORK AREA, I HAD SEMI-TRUCKS IN FRONT AND BEHIND ME. IT HAPPENED ON I-84W, AROUND 20 MILES OUT OF BAKER CITY OR, MY CAR IS WELL MAINTAINED AT THE DEALERSHIP BARRIER IN BELLEVUE. THERE WAS NO WARNING THAT SOMETHING IS WRONG. I HAD FUEL, THERE WERE NO WARNING LIGHTS OR SIMILAR INDICATION OR COMMING TECHNICAL ISSUE. THE CAR LOST POWER, I MANEGED TO MOVE TO SIDE THAT THE TRUCK BEHIND ME DIDN'T HIT ME! I…
Owner-reported narrative. 46,000 miles reported. Look up ODI 11020711 at NHTSA ↗
Owner report 11035176 · 2017-10-20 (October 20, 2017)
TAKATA RECALL - I'VE SPOKEN TO THE LOCAL MERCEDES DEALERS SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE TO DATE. OF COURSE, THIS IS EXTREMELY CONCERNING GIVEN THE DEATHS THAT HAVE OCCURRED TO DATE.
Owner-reported narrative. Look up ODI 11035176 at NHTSA ↗
Owner report 11039270 · 2017-10-24 (October 24, 2017)
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MERCEDES-BENZ OF HENDERSON, 925 AUTO SHOW DRIVE, HENDERSON, NV, 89014) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11039270 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V081000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-02-11 (February 11, 2016)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
NHTSA campaign record ↗22V315000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2022-05-09 (May 9, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
NHTSA campaign record ↗24V298000 · Service Brakes, Hydraulic:Power Assist:Vacuum
Reported: 2024-04-26 (April 26, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Consequence: Reduced brake performance or brake failure can increase the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
NHTSA campaign record ↗