2023 Mercedes-Benz EQS 450 4MATIC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
2 distinct recall campaigns
17,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 16.7% |
| Electrical and battery issues | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Unknown Or Other | 2 |
| Visibility/Wiper | 2 |
| Electrical System:Instrument Panel:Speedometer/Odometer | 1 |
| Engine | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Fuel/Propulsion System | 1 |
| Structure:Body | 1 |
Electrical System: 2; Unknown Or Other: 2; Visibility/Wiper: 2; Electrical System:Instrument Panel:Speedometer/Odometer: 1; Engine: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Fuel/Propulsion System: 1; Structure:Body: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 2 |
| 2026 | 4 |
2025: 2; 2026: 4
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11702169 · 2025-12-01 (December 1, 2025)
My panoramic sunroof shattered with no warning and no apparent impact. It exploded outward, while traveling at a high speed on the highway. It was late and there were no other vehicles on the road at the time. I was not near an overpass.
Owner-reported narrative. Look up ODI 11702169 at NHTSA ↗
Owner report 11705614 · 2025-12-17 (December 17, 2025)
While the vehicle was stationary and connected to a DC Fast Charging station (Electrify America), a thermal event occurred at the charging interface. The charging connector overheated and thermally fused (welded) to the vehicle's high-voltage charging inlet. The connector could not be released by the vehicle or the station. A technician dispatched by the charging network was unable to remove the connector using standard release protocols. The technician confirmed the equipment had failed and was forced to use physical leverage to pry the fused…
Owner-reported narrative. Look up ODI 11705614 at NHTSA ↗
Owner report 11714687 · 2026-01-31 (January 31, 2026)
On the date of purchase, while driving approximately 50 mph, the vehicle’s hood opened unexpectedly, obstructing my visibility and causing the vehicle to leave the roadway and enter a ditch. State Police responded, and the vehicle was towed immediately. This incident presents a serious safety defect. The is vehicle is certified by Mercedes Benz and purchased from Mercedes Benz Dealer.
Owner-reported narrative. Look up ODI 11714687 at NHTSA ↗
Owner report 11726004 · 2026-03-21 (March 21, 2026)
Several times, the car's "panic braking" has randomly slammed the brakes and tightened the seat belt. After the first few times, I took it to Mercedes and they re-uploaded software which was hard for them for some reason. It fixed the problem. Luckily, I had always been on small streets. But today, the panic braking happened again, only this time, I was on a major road (4 lanes at 35 mph) and, with nothing around me, no cars in front of me, the panic braking and seatbelt tightening happened so violently that I was thrust forward with enough…
Owner-reported narrative. Look up ODI 11726004 at NHTSA ↗
Owner report 11736095 · 2026-05-06 (May 6, 2026)
Odometer Fraud. The contact leased a 2023 Mercedes-Benz EQS 450 X4. The vehicle was a dealer sale. After returning the lease vehicle to the dealer, he was informed the odometer closure was not available during the drop-off and it would be emailed. The contact stated that the vehicle was returned with the mileage at 17,000. The inspection report also indicated that the odometer reading was 17,000. The contact received a bill that indicated that the mileage was 7,000. The finance office was contacted, and they informed him to return to the dealer…
Owner-reported narrative. 17,000 miles reported. Look up ODI 11736095 at NHTSA ↗
Owner report 11762332 · 2026-09-05 (September 5, 2026)
The center console display (MBUX) on this 2023 EQS 450 4MATIC fails while the vehicle is in use. There is no warning lamp, chime or message first. Sometimes it flickers on and off; other times it goes fully blank and stays blank, unresponsive to touch. Owner video shows the display working and then completely blank 0.4 seconds later. When the screen is blank the rearview backup camera is unavailable. Selecting reverse produces no image at all. The rear camera image appears only on that center screen, so the failure removes the rear visibility …
Owner-reported narrative. Look up ODI 11762332 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V255000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2025-05-12 (May 12, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
NHTSA campaign record ↗25V366000 · Back Over Prevention:Warnings:External/Pedestrian Alert
Reported: 2025-06-05 (June 5, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
NHTSA campaign record ↗