2023 Mercedes-Benz EQE350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Electrical System is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 75.0% |
| Steering behavior | 2 | 50.0% |
| Electrical and battery issues | 1 | 25.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2 |
| Service Brakes | 2 |
| Power Train | 1 |
| Steering | 1 |
| Unknown Or Other | 1 |
Electrical System: 2; Service Brakes: 2; Power Train: 1; Steering: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2023 | 1 |
| 2024 | 3 |
2023: 1; 2024: 3
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11552764 · 2023-10-30 (October 30, 2023)
This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. I have been driving since 1980s. If something is not done to get this vehicle off the road quickly someone will get hurt.
Owner-reported narrative. Look up ODI 11552764 at NHTSA ↗
Owner report 11572481 · 2024-02-17 (February 17, 2024)
THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As I was looking at the rear camera to see why it stopped and what was in the path and contemplating whether I should get out and go see in person (as I did not clearly see anything in the rear camera) the car started moving again at what…
Owner-reported narrative. Look up ODI 11572481 at NHTSA ↗
Owner report 11579179 · 2024-03-24 (March 24, 2024)
Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.
Owner-reported narrative. Look up ODI 11579179 at NHTSA ↗
Owner report 11590871 · 2024-05-27 (May 27, 2024)
On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company and went to the dealer. They told me that day that the magnet part that regenerates when brake was broken. After 15 days I called back for an updated then they told me a software update is necessary and will be released on May 2024. On [XXX] dealership contacted me and gave me my car back with no repair or software update installed. There are repor…
Owner-reported narrative. Look up ODI 11590871 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V853000 · Electrical System:Software | Exterior Lighting:Headlights
Reported: 2023-12-15 (December 15, 2023)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence: Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Remedy: Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗