2023 Mercedes-Benz EQB 250: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
3 owner complaints analyzed
2 distinct recall campaigns
95,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 3 of 3 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 3 |
Electrical System: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
75,000 to 99,999 miles has the most reports with usable mileage (1). 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
| 2026 | 2 |
2025: 1; 2026: 2
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11652317 · 2025-04-02 (April 2, 2025)
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 25V050000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH, the vehicle failed to respond as intended. There were no warning lights illuminated. The contact contacted the …
Owner-reported narrative. 95,000 miles reported. Look up ODI 11652317 at NHTSA ↗
Owner report 11727247 · 2026-03-26 (March 26, 2026)
The contact owns a 2023 Mercedes-Benz EQB 250. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The contact called the local dealer and manufacturer about the recall repair and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the charger input had been replaced twice. The dealer informed the contact that the failure was caused by using public charging stations. …
Owner-reported narrative. Look up ODI 11727247 at NHTSA ↗
Owner report 11736387 · 2026-05-07 (May 7, 2026)
A vehicle fire while parked or driving can increase the risk of injury. NHTSA ID Number: 26V073000 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected: 11895 Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. Remedy Owners are advised to park outside and away from structures until the recall repair is complete. …
Owner-reported narrative. Look up ODI 11736387 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V050000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-02-07 (February 7, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
NHTSA campaign record ↗25V894000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-12-19 (December 19, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign record ↗