2009 Mercedes Benz E550: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
3 distinct recall campaigns
20,000 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Fuel System, Gasoline is the most frequently named component, appearing in 1 of 4 complaints (25.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel System, Gasoline | 1 |
| Unknown Or Other | 1 |
| Vehicle Speed Control | 1 |
| Wheels | 1 |
Fuel System, Gasoline: 1; Unknown Or Other: 1; Vehicle Speed Control: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (2). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2012 | 1 |
| 2014 | 1 |
| 2020 | 1 |
2010: 1; 2012: 1; 2014: 1; 2020: 1
Pattern summary
Fuel System, Gasoline leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10312273 · 2010-02-19 (February 19, 2010)
UNINTENDED ACCELERATION OF MERCEDES BENZ E 350 4 MATIC 2009 MODEL BARELY 3 MONTHS OLD-JUMPED THE CURB WHILE PARKING AND HIT THE WALL 4 FT OVER THE CURB CAUSING DAMAGE TO THE MEDICAL OFFICE WALL AND THE RIGHT FRONT END OF THE CAR. LUCKILY NO ONE WAS HURT. REPORTED TO ALLSTATE CLAIMS, CAR REPAIRED AND INSPECTED BY BENZ DEALER. BOTH THE MB DEALER AND MB HEADQUARTER LETTER STATED THE CAR IS SAFE TO DRIVE. ACCORDING TO MERCEDES BENZ THE CAR CHECKED OUT FINE. THEY SENT ME A LETTER STATING THAT AS WELL. *TR
Owner-reported narrative. 2,500 miles reported. Look up ODI 10312273 at NHTSA ↗
Owner report 10450676 · 2012-03-07 (March 7, 2012)
I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A MAJOR STREET AND WENT OVER A SMALL POTHOLE. THIS RESULTED IN MAJOR FRACTURES ON BOTH OF THE PASSENGER'S SIDE WHEELS. ALL THE EQUIPMENT ON THIS CAR IS ORIGINAL FROM MERCEDES BENZ. THIS IS THE FIRST INCIDENT IN LATE 2010. RECENTLY, I WAS TRAVELING ABOUT 35 TO 40 MILES PER HOUR AND WENT OVER A SMALL POTHOLE ON THE STREET THAT IS ABOUT 6 INCHES IN DIAMETER AND LESS THAN 2 INCHES IN DEPTH, AND RESULTED IN ANOTHER WHEEL FAILURE. I UNDERSTAND THAT POTHOLE DAMAGE IS A NORMAL PART OF WEAR AND TEAR. BUT THI…
Owner-reported narrative. 20,000 miles reported. Look up ODI 10450676 at NHTSA ↗
Owner report 10558531 · 2014-01-05 (January 5, 2014)
PLEASE REFERENCE NHTSA ACTION# PE12001. AFTER FILLING THE CAR WITH GASOLINE, THERE IS A VERY STRONG ODOR OF GASOLINE. THE SMELL OF GASOLINE GOES AWAY AFTER USING ABOUT A 1/4 OF THE TANK. I AM AWARE THAT THIS IS A WIDESPREAD ISSUE WITH E CLASS (W211) VEHICLES AND MERCEDES BENZ HAS BEEN DENYING ANY RESPONSIBILITY. I HAVE NOT TAKEN THE CAR TO THE DEALER YET AND WOULD BE MORE THAN HAPPY TO ALLOW THE NHTSA TO INSPECT MY VEHICLE. *TR
Owner-reported narrative. 41,000 miles reported. Look up ODI 10558531 at NHTSA ↗
Owner report 11338651 · 2020-07-10 (July 10, 2020)
JOYSTICK AND CENTER CONSULT IS ALWAYS EXTREMELY HOT
Owner-reported narrative. Look up ODI 11338651 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V918000 · Visibility:Sun/Moon Roof Assembly
Reported: 2019-12-20 (December 20, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
NHTSA campaign record ↗22V954000 · Visibility:Sun/Moon Roof Assembly
Reported: 2022-12-23 (December 23, 2022)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
NHTSA campaign record ↗24V874000 · Visibility:Sun/Moon Roof Assembly
Reported: 2024-11-19 (November 19, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
NHTSA campaign record ↗