2009 Mercedes-Benz E350: complaints, problems and recalls

WE BOUGHT 2009 MB E-350 W/SPORT PACKAGE WHICH HAS AMG WHEELS ON IT. CAR HAS CURRENTLY 3K MILES ON IT. WHEN MY WIFE WAS DRIVING, SUDDENLY WHEEL MATERIAL POP-OUT FROM THE MIDDLE OF THE BASE (18" WIDTH) AND CAUSE SUDDEN LOSS OF AIR. PLEASE NOTE THAT THERE IS NO DAMAGE TO TIRE (LIKE HOLE, IMPACT ON THE AREA WHERE WHEEL DAMAGED). WE BELIEVE THAT WHEEL HAS MATERIAL/DESIGN DEFECT BECAUSE WHEEL NORMALLY VERY SOLID HARD TO POP-OUT LIKE THIS. EVEN DEALER OR NO-ONE HAS SEEN THIS KIND OF INCIDENT. MY WIFE IS PREGNANT AND SHE WAS DRIVING THIS VEHICLE AND NO…

Owner-reported narrative. 3,300 miles reported. Look up ODI 10313322 at NHTSA ↗

TL*THE CONTACT OWNS A 2009 MERCEDES BENZ E350. THE CONTACT STATED THAT THE UNDERCARRIAGE SHIELD BECAME LODGED ON PARKING BUMPERS AND OTHER ROAD OBJECTS. THE SHIELD CAUSED THE BUMPER TO FRACTURE FROM THE VEHICLE WHENEVER IT BECAME LODGED ON AN OBJECT. THE DEALER ADVISED THE CONTACT TO DRIVE CAUTIOUSLY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10365514 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT WAS DRIVING 1 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE BUMPER BECAME CAUGHT ONTO THE CEMENT BARRIER. THE CONTACT ATTEMPTED TO REVERSE BUT TO NO AVAIL. SHE THEN LIFTED THE BUMPER TO RELEASE THE VEHICLE FROM THE CEMENT BARRIER. SHE STATED THERE WAS A FLAP THAT WAS ATTACHED TO THE BUMPER THAT BECAME CAUGHT ONTO THE CEMENT BARRIER. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THE CONTACT TO…

Owner-reported narrative. 1,000 miles reported. Look up ODI 10369384 at NHTSA ↗

REFERENCE NHTSA ACTION NUMBER: PE12001 INCONSISTENT GAS SMELL FROM MY CAR AFTER FILLING UP THE TANK. *TR

Owner-reported narrative. Look up ODI 10452865 at NHTSA ↗

BOUGHT A CPO CAR FROM MB WEST CHESTER, PA AND IMMEDIATELY NOTICED FRONT TIRE(S) MAKING THUD SOUND THAT IS MORE NOTICEABLE AT 25-30 MPS; ALTHOUGH AT HIGHER SPEEDS THE THUD SOUND CONTINUES. DEALER SAYS TIRE TREADS ARE ONLY WORN 30%, BUT RECOMMENDED NEW TIRES (WHICH WERE SUPPOSED TO BE ON THE CAR!!). MANUFACTURER SAYS IT SOUNDS LIKE A FLAT SPOT ON THE TIRE. I EVEN PAID FOR EXTRA WARRANTY AND STILL DEALER WILL NOT REPLACE TIRE. VERY CONCERNED FOR SAFETY BASED ON POSTS OF BLOW-OUTS, ETC. IT'S AMAZING THAT TRUCK TIRES HAVE BEEN REPLACED FOR THE …

Owner-reported narrative. 20,996 miles reported. Look up ODI 10461311 at NHTSA ↗

I HAVE NOTICED STRONG GASOLINE ODORS EMANATING FROM MY CAR AFTER REFUELING. I DO NOT 'TOP OFF' WHEN REFUELING. RESEARCHED ISSUE ONLINE AT BENZWORLD.ORG AND DISCOVERED THAT THE GAS ODOR ISSUE I AM EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. THIS PRESENTS A VERY UNSAFE SITUATION AND I AM NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I UNDER…

Owner-reported narrative. 66,500 miles reported. Look up ODI 10502019 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN ODOR OF GASOLINE WAS IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL SENDING UNIT WAS LEAKING. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Owner-reported narrative. 100,000 miles reported. Look up ODI 10519564 at NHTSA ↗

MY 2009 MERCEDES E350 EMITS A VERY STRONG FUEL SMELL ESPECIALLY AFTER REFUELING. I BELIEVE THIS MAY BE RELATED TO YOUR ONGOING INVESTIGATION - PE12001. *TR

Owner-reported narrative. 26,000 miles reported. Look up ODI 10534793 at NHTSA ↗

Reported: 2012-06-12 (June 12, 2012)

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Reported: 2019-12-20 (December 20, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Reported: 2024-11-19 (November 19, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.