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U.S. public vehicle records

2009 Mercedes Benz E320: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

3 distinct recall campaigns

62,209 mi median reported failure mileage

Scope: 2009 model year. Data snapshot: . 6 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 2 of 8 complaints (25.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation225.0%
Fuel system concerns225.0%
Braking behavior112.5%
Electrical and battery issues112.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
2
Fuel/Propulsion System
2
Electrical System
1
Engine And Engine Cooling
1
Exterior Lighting
1
Fuel System, Diesel
1
Fuel System, Gasoline
1
Structure:Body
1
Component breakdown data
CategoryCount
Engine2
Fuel/Propulsion System2
Electrical System1
Engine And Engine Cooling1
Exterior Lighting1
Fuel System, Diesel1
Fuel System, Gasoline1
Structure:Body1

Engine: 2; Fuel/Propulsion System: 2; Electrical System: 1; Engine And Engine Cooling: 1; Exterior Lighting: 1; Fuel System, Diesel: 1; Fuel System, Gasoline: 1; Structure:Body: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
1
50,000 to 74,999
2
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9991
50,000 to 74,9992
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

50,000 to 74,999 miles has the most reports with usable mileage (2). 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2009
1
2012
1
2013
1
2014
1
2015
2
2016
1
2020
1
Complaints over time data
CategoryCount
20091
20121
20131
20141
20152
20161
20201

2009: 1; 2012: 1; 2013: 1; 2014: 1; 2015: 2; 2016: 1; 2020: 1

Pattern summary

Engine leads the component reports. Engine operation appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10296303 · 2009-12-17 (December 17, 2009)

2 HIGHWAY STALLINGS: 1) DEC.1. 2009 TRAVELING ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER 90 MILES AWAY. THEY CHANGED A NEW FUEL PUMP IN CHARLESTON, SC. CONTINUED DRIVING ON 2) DEC.3,2009, AFTER 400+ MILES ON I-95 SOUTH AT 70MPH, CHECK ENGINE LIGHT ON, CAR SUDDENLY STALLED AGAIN, MANAGED TO PULL TO SHOULDER. CAR TOWED TO BENZ DEALER IN MELBOURNE, FLORIDA. THEY CHANGED ANOTHER FUEL PUMP AND FILTER. NOW I AM DRIVING WITH MY FINGER CROSSED. *TR

Owner-reported narrative. 2,302 miles reported. Look up ODI 10296303 at NHTSA ↗

Owner report 10444776 · 2012-01-22 (January 22, 2012)

DEAR OFFICER, FROM THE BEGINNING (2010 AUGUST, 0 MILEAGE, MB E320) THE CAR HAS A CHEMICAL SMELL. AT FIRST, I THOUGHT IT WILL GO AWAY. HOWEVER, IN FEW MONTHS IT BECAME THE MOST AWFUL CHEMICAL SMELL (IT IS NOT MOLD, DIESEL FUEL OR EXHAUST). THIS EXTREMELY PENETRATING CHEMICAL(S) IS/ARE COMING FROM CARPET. VENTING/AIR-RECIRCULATION INCREASES CHEMICAL CONCENTRATION IN THE COMPARTMENT TO EXTREME LEVELS. THE CHEMICAL(S) IS/ARE DEFINITIVELY TOXIC GIVE STRONG HEADACHE, DIZZINESS, CAUSE NAUSEA, VOMITING, LIGHT-HEADEDNESS, CAUSE AND ACTIVATE ASTHMA (…

Owner-reported narrative. Look up ODI 10444776 at NHTSA ↗

Owner report 10558042 · 2013-12-31 (December 31, 2013)

THE WIRING IN THE TRUNK THAT GOES TO THE REAR BRAKE AND LICENSE PLATE LIGHTS FAILED AND OPENS THE TRUNK FAILED. IT WAS NOT POSSIBLE TO OPEN THE TRUNK WITH THE REMOTE OR THE BUTTON IN THE CAR. THE ONLY WAY WAS TO USE THE VALET KEY. THERE WAS ALSO A WARNING IN THE DASH ABOUT ALL OF THESE LIGHTS BEING OUT. I TOOK THE CAR TO A REPAIR SHOP AND THEY FOUND THE GROUND WIRE IN THE WIRING HARNESS BETWEEN THE TRUNK LINER AND THE TRUNK LID HAD BROKEN DUE TO EXCESSIVE WEAR. *TR

Owner-reported narrative. 85,600 miles reported. Look up ODI 10558042 at NHTSA ↗

Owner report 10654777 · 2014-11-13 (November 13, 2014)

I WAS CHANGING LANES AND WENT TO ACCELERATE WHEN THE VEHICLE COMPLETELY LOST POWER. THE CAUSE OF THE LOSS OF POWER IS A PLASTIC(YES PLASTIC) ROD THAT OPENS THE INTAKE TO INITIATE TURBO BOOST. THE FACT THAT HIS ROD IS MADE OF PLASTIC THAT CAN BREAK SO EASILY WHEN YOU STEP ON THE GAS PEDAL IS DANGEROUS. MERCEDES BENZ IS SUPPOSED TO MAKE A QUALITY CAR THAT IS VERY COSTLY AND IT IS SHAMEFUL THAT IT IS MADE SO SHODDY CREATING A FALSE SENSE OF SAFETY AND QUALITY. I AM LUCKY TO BE ALIVE AND NOW HAVE TO FIX THIS JUNK. *TR

Owner-reported narrative. 59,600 miles reported. Look up ODI 10654777 at NHTSA ↗

Owner report 10695145 · 2015-03-18 (March 18, 2015)

FUEL LEAK FROM THE SEAL ON FUEL PUMP IN THE FUEL TANK. SMALL PAD OF FUEL ON A DRIVEWAY WHEN THE TANK IS FULL. ODOR SMELL WITH A/C ON. *TR

Owner-reported narrative. 47,000 miles reported. Look up ODI 10695145 at NHTSA ↗

Owner report 10778933 · 2015-10-01 (October 1, 2015)

THE OIL COOLER ON THE VEHICLE IS LEAKING OIL. THIS IS A LARGE, 15 HOUR REPAIR, THE TOTAL ESTIMATE TO REPLACE THE COOLER AND SEALS IS $2350. I HAVE NOT HAD THIS REPAIR DONE YET. ALSO HAD OTHER OIL SEALS REPLACED IN THE TURBO AREA OF THE ENGINE WHICH COST ME $989.91.

Owner-reported narrative. 123,000 miles reported. Look up ODI 10778933 at NHTSA ↗

Owner report 10927283 · 2016-11-21 (November 21, 2016)

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ E320. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE HESITATION WAS PERSISTENT. THE DEALER DIAGNOSED THAT THE INLET PORT SHUTOFF MOTOR AND LINKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,818.

Owner-reported narrative. 64,818 miles reported. Look up ODI 10927283 at NHTSA ↗

Owner report 11296704 · 2020-01-02 (January 2, 2020)

CHECKING ON UNREPAIRED RECALL NHTSA#19V91832/RECALL#2019120012. THIS RECALL DESCRIBED AS PROBLEM WITH BONDING BETWEEN GLASS PANEL AND THE SLIDING ROOF FRAME, WHICH COULD LEAD IN SEPARATION OF THE GLASS PANEL FROM THE VEHICLE. I INTERPRET THIS TO BE THE SUNROOF GLASS DETACHING FROM THE FRAME ENDANGERING OTHERS. THIS RECALL APPEARS TO BE OPEN ON MY VEHICLE. PLEASE ADVISE ANY FURTHER INFORMATION. I HAVE HAD NO PROBLEMS THUS FAR.

Owner-reported narrative. Look up ODI 11296704 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V918000 · Visibility:Sun/Moon Roof Assembly

Reported: 2019-12-20 (December 20, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

NHTSA campaign record ↗
22V954000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

NHTSA campaign record ↗
24V874000 · Visibility:Sun/Moon Roof Assembly

Reported: 2024-11-19 (November 19, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

NHTSA campaign record ↗