2015 Mercedes-Benz E250: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
5 owner complaints analyzed
5 distinct recall campaigns
48,769 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 3 of 5 complaints (60.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 60.0% |
| Transmission and shifting | 1 | 20.0% |
| Braking behavior | 1 | 20.0% |
| Steering behavior | 1 | 20.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 3 |
| Structure:Body | 2 |
| Air Bags | 1 |
| Electrical System | 1 |
| Engine | 1 |
| Service Brakes | 1 |
| Steering | 1 |
Unknown Or Other: 3; Structure:Body: 2; Air Bags: 1; Electrical System: 1; Engine: 1; Service Brakes: 1; Steering: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 3 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2023 | 1 |
| 2025 | 1 |
2017: 1; 2020: 1; 2021: 1; 2023: 1; 2025: 1
Pattern summary
Unknown Or Other leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11020765 · 2017-08-31 (August 31, 2017)
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. WHILE DRIVING 4 MPH, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE LEFT. THE CONTACT STATED THAT THE BRAKES DISENGAGED SIMULTANEOUSLY AND WAS UNABLE TO BE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF EUGENE, OREGON, LOCATED AT 2200 MARTIN LUTHER KING JR BLVD, 9740[phone removed]), BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. IN ADDITION, THE DEALER STATED THAT THE BATTERY WAS WEAK. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF …
Owner-reported narrative. 18,000 miles reported. Look up ODI 11020765 at NHTSA ↗
Owner report 11338405 · 2020-07-09 (July 9, 2020)
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E250. THE CONTACT STATED THAT WHILE VEHICLE WAS STOPPED, THE DEALER BECAME AWARE THAT THE WIRES LEADING UP TO THE ECU WAS STRIPPED OF THE PLASTIC SHIELDING AND DETACHED FROM THE ECU. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH LOCATED AT 4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STRIPPED WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,5…
Owner-reported narrative. 79,537 miles reported. Look up ODI 11338405 at NHTSA ↗
Owner report 11435192 · 2021-10-02 (October 2, 2021)
Headliner bubble up and coming loose thus creating a safety issue because abstract both front and mostly rear visibility while driving. Have this vehicle bought 2 months ago and have develop this condition, making hard to see and drive thus is a serious driving hazard. Contact Mercedes Benz dealer refuses to address the issue as safety hazard and did not repair or replace headliner at my cost of $1,652 plus labor etc. Vehicle has Vehicle dealer various private warranties but according to them it is a cosmetic issue not a safety one. I strongly…
Owner-reported narrative. Look up ODI 11435192 at NHTSA ↗
Owner report 11523510 · 2023-05-23 (May 23, 2023)
Cluster showed inoperative malfunction on the interstate and car accelerator faulted to 2 mph. A Tractor trailer came close to hitting me. Pulled over. Police escorted off and was towed to dealer. They first installed a new gas pedal but did not work. Now they said it is the harness electrical wiring tans the plug connector to the accelerator pedal that needs replacement. There is a bulletin on this with model year 2016-2019 only. They should include 2015 model as well. Very dangerous that could be fatal or seriously injured. This I happene…
Owner-reported narrative. Look up ODI 11523510 at NHTSA ↗
Owner report 11660857 · 2025-05-14 (May 14, 2025)
Panoramic Sunroof bonding and bolts loose causing constant horrific cracking/clanking sounds due to shifting of glass. Possible frame and airbag damage, possible glass falling, possible injury/accident/death. Can cause issues with airbags deploying and water leaks. Mercedes mechanic said it's the worst case/noise he has heard in any Mercedes. Same make/year/model has been recalled in other plants. Also, walnut trim has faded tremendously.
Owner-reported narrative. Look up ODI 11660857 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V762000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2014-12-01 (December 1, 2014)
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
NHTSA campaign record ↗14V818000 · Seat Belts: Rear/Other:Buckle Assembly
Reported: 2014-12-24 (December 24, 2014)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.
Consequence: If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy: MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
NHTSA campaign record ↗15V351000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2015-06-08 (June 8, 2015)
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles manufactured December 12, 2014, to February 9, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Consequence: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.
NHTSA campaign record ↗17V627000 · Air Bags:Frontal
Reported: 2017-10-06 (October 6, 2017)
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign record ↗19V787000 · Communication
Reported: 2019-11-01 (November 1, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign record ↗