U.S. public vehicle records

2025 Mercedes-Benz E 450 4MATIC: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

2 distinct recall campaigns

8,726 mi median reported failure mileage

Scope: 2025 model year. Data updated: 2026-11-01 (November 1, 2026). 1 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Forward Collision Avoidance is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Braking behavior	2	100.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance

Service Brakes

Forward Collision Avoidance: 1; Service Brakes: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2026

2026: 2

Pattern summary

Forward Collision Avoidance leads the component reports. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11770931 · 2026-10-13 (October 13, 2026)

Complete loss of braking.

Owner-reported narrative. Look up ODI 11770931 at NHTSA ↗

Owner report 11774210 · 2026-10-28 (October 28, 2026)

The contact owns a 2025 Mercedes-Benz E-Class E-450 4Matic. The contact stated that while driving 26 MPH, the brakes independently activated and an unknown alert was displayed. The contact was jerked forward, and the contact's hands were bruised during the failure. The contact stated there were no vehicles or persons nearby the vehicle to cause the failure. The contact stated that the failure reoccurred. The vehicle was then driven to the residence. The failure mileage was approximately 8,726.

Owner-reported narrative. 8,726 miles reported. Look up ODI 11774210 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V941000 · Power Train:Axle Assembly | Suspension:Rear

Reported: 2024-12-18 (December 18, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.

Consequence: Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.

Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.

NHTSA campaign record ↗

26V281000 · Electrical System: Instrument Cluster/Panel

Reported: 2026-05-01 (May 1, 2026)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.

Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2 unique complaints in this selection. Analysis snapshot: 2026-11-01.

50.0%Usable mileage1 / 2 records

100.0%Valid incident date2 / 2 records

100.0%Valid filing date2 / 2 records

100.0%Ordered incident and filing dates2 / 2 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2019	2020	2024	2025	2026
Power Train	375.0% ODI 11746416 The contact owns a 2019 Mercedes-Benz E-450 4MATIC. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the dealer for assistance. The contact had not experienced a failure. Look up ODI 11746416 at NHTSA ↗	133.3% ODI 11752406 · 78,000 mi The contact owns a 2020 Mercedes-Benz E450 4Matic. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly slowed down and failed to properly accelerate. The contact's son attempted to shift into reverse; however, the transmission was making an abnormal grinding sound. The vehicle was towed to the dealer to be diagnosed. The vehicle was diagnosed with drivetrain and engine damage, catalytic converter failure, and a bolt had snapped or was loose. The contact stated that the dealer related the failure to NHTSA Campai… Look up ODI 11752406 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Forward Collision Avoidance: Automatic Emergency Braking	125.0% ODI 11754329 Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it was determined that water incursion into passenger side foot well as the result of clogged sunroof drains had resulted in water damage to the signal acquisition module and other modules regulating the CAN Bus which were mounted in a location susceptib… Look up ODI 11754329 at NHTSA ↗	00.0% No examples available for this selection.	150.0% ODI 11742258 My auto assist emergency braking function has triggered 3 times over the last few months with no other cars or hazzards near me. There was not warning. Each time it caused sudden unexpected severe jerking. More importantly, had there been a car behind me, it would have run into me and caused an collision. I reported this to the dealer who was unable to replicate the problem so it returned my car without a solution. I have notified MBUSA. Look up ODI 11742258 at NHTSA ↗	00.0% No examples available for this selection.	1100.0% ODI 11773861 * before and after delivery vehicle had screen back out. All safety and non safety warnings disabled * car was repaired 4 times at dealership for more than 10 days. * After initial repair in November and December 2025 In March 7 2026 different electrical waring failure auto breaking, forward Collison parking Collison blind spot lane * this lead to minor accident Day after failure. March 8th * This repair needed SRS module and Wiring Harness replacement on Our request Mercedes and Dealership downloaded data but would not give us. Deal… Look up ODI 11773861 at NHTSA ↗
Back Over Prevention: Sensing System: Camera	00.0% No examples available for this selection.	133.3% ODI 11743891 Back up camera not functioning. Emblem cover will not retract. Must use key fob or electronic controls to open the trunk. Look up ODI 11743891 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Electrical System	125.0% ODI 11754329 Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it was determined that water incursion into passenger side foot well as the result of clogged sunroof drains had resulted in water damage to the signal acquisition module and other modules regulating the CAN Bus which were mounted in a location susceptib… Look up ODI 11754329 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Engine	00.0% No examples available for this selection.	133.3% ODI 11749901 My 2020 E450 has not been serviced on schedule due to Mercedes-Benz of Indianapolis and its service manger banning and blacklisting me for months. This service department would not allow my vehicle to be serviced under a prepaid maintenance and wheel and tire plan, and most importantly my vehicle's warranty. When I went there for an appointment, a flat tire, or help with my vehicle, they kicked me out, verbally harassed and threatened me because I did not pay the deductible on a loaner vehicle because my signature was forged to submit a false c… Look up ODI 11749901 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.
Exterior Lighting	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	1100.0% ODI 11773861 * before and after delivery vehicle had screen back out. All safety and non safety warnings disabled * car was repaired 4 times at dealership for more than 10 days. * After initial repair in November and December 2025 In March 7 2026 different electrical waring failure auto breaking, forward Collison parking Collison blind spot lane * this lead to minor accident Day after failure. March 8th * This repair needed SRS module and Wiring Harness replacement on Our request Mercedes and Dealership downloaded data but would not give us. Deal… Look up ODI 11773861 at NHTSA ↗
Forward Collision Avoidance	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11774210 · 8,726 mi The contact owns a 2025 Mercedes-Benz E-Class E-450 4Matic. The contact stated that while driving 26 MPH, the brakes independently activated and an unknown alert was displayed. The contact was jerked forward, and the contact's hands were bruised during the failure. The contact stated there were no vehicles or persons nearby the vehicle to cause the failure. The contact stated that the failure reoccurred. The vehicle was then driven to the residence. The failure mileage was approximately 8,726. Look up ODI 11774210 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	125.0% ODI 11754329 Vehicle was exhibiting erratic indications in all safety systems. Was checked out by dealer told all was OK. Two weeks later vehicle indicated warnings in various safety system, instrument cluster went dark, speedometer and tach were inop, blinkers did not work. Car taken to dealer again where it was determined that water incursion into passenger side foot well as the result of clogged sunroof drains had resulted in water damage to the signal acquisition module and other modules regulating the CAN Bus which were mounted in a location susceptib… Look up ODI 11754329 at NHTSA ↗	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Forward Collision Avoidance	Too few reports for a range	8,726 mi	1 (sparse)	ODI 11774210 · 8,726 mi The contact owns a 2025 Mercedes-Benz E-Class E-450 4Matic. The contact stated that while driving 26 MPH, the brakes independently activated and an unknown alert was displayed. The contact was jerked forward, and the contact's hands were bruised during the failure. The contact stated there were no vehicles or persons nearby the vehicle to cause the failure. The contact stated that the failure reoccurred. The vehicle was then driven to the residence. The failure mileage was approximately 8,726. Look up ODI 11774210 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-12	0	24V941000	No examples available for this selection.
2025-01	0	None	No examples available for this selection.
2025-02	0	None	No examples available for this selection.
2025-03	0	None	No examples available for this selection.
2025-04	0	None	No examples available for this selection.
2025-05	0	None	No examples available for this selection.
2025-06	0	None	No examples available for this selection.
2025-07	0	None	No examples available for this selection.
2025-08	0	None	No examples available for this selection.
2025-09	0	None	No examples available for this selection.
2025-10	0	None	No examples available for this selection.
2025-11	0	None	No examples available for this selection.
2025-12	0	None	No examples available for this selection.
2026-01	0	None	No examples available for this selection.
2026-02	0	None	No examples available for this selection.
2026-03	0	None	No examples available for this selection.
2026-04	0	None	No examples available for this selection.
2026-05	0	26V281000	No examples available for this selection.
2026-06	0	None	No examples available for this selection.
2026-07	0	None	No examples available for this selection.
2026-08	0	None	No examples available for this selection.
2026-09	0	None	No examples available for this selection.
2026-10	2	None	ODI 11770931 Complete loss of braking. Look up ODI 11770931 at NHTSA ↗ ODI 11774210 · 8,726 mi The contact owns a 2025 Mercedes-Benz E-Class E-450 4Matic. The contact stated that while driving 26 MPH, the brakes independently activated and an unknown alert was displayed. The contact was jerked forward, and the contact's hands were bruised during the failure. The contact stated there were no vehicles or persons nearby the vehicle to cause the failure. The contact stated that the failure reoccurred. The vehicle was then driven to the residence. The failure mileage was approximately 8,726. Look up ODI 11774210 at NHTSA ↗
2026-11 (partial)	0	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2019: 0 complaints · 2020: 0 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2019	0	0	0
2020	0	0	0

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2019	4	0	0
2020	3	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Forward Collision Avoidance	Service Brakes
Forward Collision Avoidance	—	0
Service Brakes	0	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

1 patterns with matching reports.

Hard or delayed shifting

1 mentions · 50.0% of complaints

Median mileage: 8,726 mi (1 usable records).

ODI 11774210 · 8,726 mi

Look up ODI 11774210 at NHTSA ↗

Matching rule