2025 Mercedes-Benz E 350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine | 1 |
| Unknown Or Other | 1 |
| Visibility/Wiper | 1 |
Electrical System: 1; Engine: 1; Unknown Or Other: 1; Visibility/Wiper: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2025 | 1 |
| 2026 | 1 |
2025: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11679037 · 2025-08-07 (August 7, 2025)
Drove the car through a 6" puddle and the engine was hydro locked, alternator and starter died leaving me stranded in the middle of the road. This car is in Florida and I would expect it to be able to go through a puddle. When getting the engine replaced I was told that my E350 was not the only one with this issue.
Owner-reported narrative. Look up ODI 11679037 at NHTSA ↗
Owner report 11746077 · 2026-06-23 (June 23, 2026)
The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-B…
Owner-reported narrative. Look up ODI 11746077 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
24V941000 · Power Train:Axle Assembly | Suspension:Rear
Reported: 2024-12-18 (December 18, 2024)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Consequence: Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
NHTSA campaign record ↗26V281000 · Electrical System: Instrument Cluster/Panel
Reported: 2026-05-01 (May 1, 2026)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
NHTSA campaign record ↗