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U.S. public vehicle records

2007 Mercedes Benz CLS550: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

35 owner complaints analyzed

4 distinct recall campaigns

58,700 mi median reported failure mileage

Scope: 2007 model year. Data snapshot: . 29 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel/Propulsion System is the most frequently named component, appearing in 17 of 35 complaints (48.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Fuel system concerns1234.3%
Electrical and battery issues411.4%
Transmission and shifting38.6%
Engine operation38.6%
Steering behavior25.7%
Braking behavior12.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel/Propulsion System
17
Fuel System, Gasoline
8
Power Train
2
Power Train:Automatic Transmission
2
Suspension
2
Unknown Or Other
2
Air Bags
1
Electrical System
1
Component breakdown data
CategoryCount
Fuel/Propulsion System17
Fuel System, Gasoline8
Power Train2
Power Train:Automatic Transmission2
Suspension2
Unknown Or Other2
Air Bags1
Electrical System1

Fuel/Propulsion System: 17; Fuel System, Gasoline: 8; Power Train: 2; Power Train:Automatic Transmission: 2; Suspension: 2; Unknown Or Other: 2; Air Bags: 1; Electrical System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
6
50,000 to 74,999
9
75,000 to 99,999
3
100,000 to 149,999
6
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9996
50,000 to 74,9999
75,000 to 99,9993
100,000 to 149,9996
150,000 and above1

Under 25,000: 4; 25,000 to 49,999: 6; 50,000 to 74,999: 9; 75,000 to 99,999: 3; 100,000 to 149,999: 6; 150,000 and above: 1

50,000 to 74,999 miles has the most reports with usable mileage (9). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
1
2008
2
2010
2
2011
1
2012
3
2013
5
2014
6
2015
4
2016
2
2017
4
2018
1
2020
1
2021
1
2022
1
2025
1
Complaints over time data
CategoryCount
20071
20082
20102
20111
20123
20135
20146
20154
20162
20174
20181
20201
20211
20221
20251

2007: 1; 2008: 2; 2010: 2; 2011: 1; 2012: 3; 2013: 5; 2014: 6; 2015: 4; 2016: 2; 2017: 4; 2018: 1; 2020: 1; 2021: 1; 2022: 1; 2025: 1

Pattern summary

Fuel/Propulsion System leads the component reports. Fuel system concerns appears in 12 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10189271 · 2007-04-30 (April 30, 2007)

THE CAR WAS INTERNALLY EMITTING A FOUL ODOR WHICH WAS DETERMINED TO BE FROM MOLD BUILDING UP IN THE VENTILATION SYSTEM.*AK

Owner-reported narrative. Look up ODI 10189271 at NHTSA ↗

Owner report 10229593 · 2008-06-02 (June 2, 2008)

MY 2007 MERCEDES CLS 550 ENGINE SUDDENLY WENT OFF FOR A FRACTION OF SECOND DURING DRIVING,EVERYTHING WAS LOCKED UP,BRAKE AND STEERING AND I ENDED UP IN A DITCH. ODOMETER OF THE CAR 18,800MILES. LAST MAINTENANCE AT 11,000 MILE AT AMERICAN SERVICE CENTER IN ARLINGTON,VA. FEW DAYS AGO THE CAR SUDDENLY LOST POWER WHILE I MANEUVERED TO PASS A CAR ON A HIGHWAY, THE DASHBOARD LIGHTS WENT ON AND OFF IN A FRACTION OF A SECOND. JUST BEFORE THAT I COULDN'T STAR THE CAR WITH THE KEYLESS AT A GAS STATION, THE CAR THEN STARTED FEW MINUTES LATER. MERDECDE…

Owner-reported narrative. 18,800 miles reported. Look up ODI 10229593 at NHTSA ↗

Owner report 10246439 · 2008-10-22 (October 22, 2008)

CATASTROPHIC FAILURE WITH SUDDEN LOSS OF POWER AND INABILITY TO PROCEED AT MORE THAN 20 MPH. IT HAS NOW RECURRED TWICE AND VEHICLE FLATBEDDED TO AGENCY. HAS BEEN IN SHOP FOR SIX DAYS WITH NO REPAIR. SERVICE MANAGER DENIES THAT THIS IS THE SECOND FAILURE BECAUSE HIS DIAGNOSTICS WERE UNABLE TO DETERMINE THE PROBLEM THE FIRST TIME. *TR

Owner-reported narrative. 5,000 miles reported. Look up ODI 10246439 at NHTSA ↗

Owner report 10299073 · 2010-01-11 (January 11, 2010)

BOUGHT THIS CERTIFIED CLS550 FROM KEYES EUROPEAN MERCEDES IN VAN NUYS,CA ON 11/23/2009 WITH 42000 MILES AS SOON AS I GOT THE CAR HOME I NOTICED THE FAN WAS OVERLY LOUD AND MY TEMPERATURE GAUGE WAS READING 110. CALLED DEALERSHIP THEY SAID FAN MOTOR ON THESE CARS ARE ALL EXTREMELY LOUD AND TEMP. SOUNDED OKAY. TWO WEEKS LATER I WAS DRIVING WHEN I WAS ALERTED TO TURN OFF ENGINE IMMEDIATELY DUE TO CAR SERIOUSLY OVERHEATING. DEALER SAID IT WAS THE THERMOSTAT BAD ON CAR. ALSO BEEN HAVING TROUBLE WITH THE TRANSMISSION SINCE I BOUGHT CAR. KEEP IN MIND I…

Owner-reported narrative. 42,000 miles reported. Look up ODI 10299073 at NHTSA ↗

Owner report 10325591 · 2010-04-14 (April 14, 2010)

I HAD A BRAND NEW MERCEDES BENZ 2007 CLCS 550 EXPENSIVE CAR CLOSE TO 80K. WELL I TOOK A RIDE TO MAINE WITH MY FRIEND. GOT STUCK IN TO A SNOW STORM. CAR LOST CONTROL AND GOT TO ACCIDENT CAR WAS FOUND TOTALED, NONE OF THE AIR BAGS WAS DEPLOYED, FRONT,BACK,SIDE NONE OF IT. I WAS BADLY HURT 2-3 MONTHS LATER I HAD TO HAVE SURGERY ON MY SHOULDER I WAS OUT OF WORK FOR A 11/2YRS. MY FRIEND WAS HURT IN HIS GROIN AREA. UNTIL TODAY I HAVE PAIN IN MY WHOLE RIGHT HARM . I HAVE NERVES PROBLEM. AND TAKE PAIN MEDICINES. MERCEDES THINK NOTHING WAS WRONG WITH…

Owner-reported narrative. Look up ODI 10325591 at NHTSA ↗

Owner report 10400684 · 2011-05-12 (May 12, 2011)

2007 MERCEDES BENZ CLS-550, FUEL SYSTEM LEAK, 24,272 MILES, TOWED TO DEALER, DEALER CLAIMED THAT FUEL SENDER CAP WAS VERY LOOSE, DEALER REPLACED GASKET FOR FUEL SENDER. FOURTEEN DAYS AFTER, REFILLED CAR WITH GASOLINE, HAD A FUEL LEAK AGAIN, DROVE TO LOCAL REPAIR SHOP, MECHANIC FOUND FUEL LEAKING FROM FUEL SENDER HOUSING THE PLASTIC PLUG USED TO MOUNT PRESSURE SENSOR FOR EVAP. SYSTEM, NEEDS REPLACEMENT OF FUEL SENDER. *TR

Owner-reported narrative. 24,272 miles reported. Look up ODI 10400684 at NHTSA ↗

Owner report 10451128 · 2012-03-12 (March 12, 2012)

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, BLACK SMOKE EMITTED FROM UNDER THE HOOD AND WITHIN SECONDS, THE VEHICLE WAS COMPLETELY DESTROYED BY THE FIRE. THE FIRE DEPARTMENT WAS CALLED AND ADVISED THAT THE FIRE APPEARED TO BE ELECTRICAL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000.

Owner-reported narrative. 57,000 miles reported. Look up ODI 10451128 at NHTSA ↗

Owner report 10463071 · 2012-06-25 (June 25, 2012)

I WAS DRIVING AND THE CAR SENSOR POPPED AND IT SAID STOP VEHICLE TOO LOW... WHEN STOPPED, I SAW THAT THE RIGHT PASSENGER SIDE LOOKED LIKE IT WAS DROPPED RIGHT OVER THE WHEEL... THE REST OF THE CAR WAS RAISED.. I TRIED EVERYTHING THE MANUAL SAID, NOTHING WORK.. I CAN HEAR A COMPRESSOR WORKING.. I HAVE SEEN MANY A FEW BLOGS ON THE INTERNET WITH PEOPLE COMPLAINING ABOUT SAME ISSUE. MY VEHICLE HAS 47,000 MILES. AND IT SEEMS TO BE RIGHT WHEN THE PROBLEM OCCURS. *TR

Owner-reported narrative. 47,000 miles reported. Look up ODI 10463071 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V918000 · Visibility:Sun/Moon Roof Assembly

Reported: 2019-12-20 (December 20, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

NHTSA campaign record ↗
21V196000 · Visibility:Sun/Moon Roof Assembly

Reported: 2021-03-19 (March 19, 2021)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

NHTSA campaign record ↗
22V954000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

NHTSA campaign record ↗
24V874000 · Visibility:Sun/Moon Roof Assembly

Reported: 2024-11-19 (November 19, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

NHTSA campaign record ↗