2002 Mercedes Benz CL CLASS: complaints, problems and recalls

THE BRAKES CHATTERED AND THE FRONT END SHIMMIED WHEN THE BRAKE PEDAL WAS APPLIED. THIS WAS CAUSED BY DEFECTIVE ROTORS, PER DEALERSHIP. *AK *CB *JB

Owner-reported narrative. 14,000 miles reported. Look up ODI 10047962 at NHTSA ↗

WHILE AT A STOP LIGHT A VEHICLE CROSSED THE MEDIAN AT A HIGH SPEED AND STRUCK CONSUMER'S VEHICLE ON DRIVER'S DOOR. UPON IMPACT IMPACT SIDE AIR BAG DID NOT DEPLOY.*AK CONSUMER NOTICE MERCEDES BENZ BODY SERVICE, NO RESPONSE AS TO WHY? *BF

Owner-reported narrative. 20,000 miles reported. Look up ODI 10117234 at NHTSA ↗

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY ROSE UP AND DOWN WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE ABC SYSTEM WAS INOPERABLE. THERE WAS A NHTSA RECALL #04V228000 CONCERNING THE SUSPENSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Owner-reported narrative. 56,000 miles reported. Look up ODI 10167388 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL CLASS. WHILE DRIVING 45 MPH, A HYDRAULIC LINE FAILED AND THE VEHICLE BEGAN SMOKING. THE ABC LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,126. THE CONSUMER STATED THAT THROUGH THE INTERNET THERE WAS A RECALL FOR THIS VEHICLE BUT WHEN MERCEDES BENZ DEALER WAS CONTACTED THEY STATED THAT THE VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER STATED WHILE DAUGHTER WAS DRIVING HYDRAULIC FLUID LEAKED ONTO THE EXHAUST AND SMOKE…

Owner-reported narrative. 55,126 miles reported. Look up ODI 10190476 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE, PREVENTING HIM FROM READING THE GAUGES AND INDICATORS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 55,300.

Owner-reported narrative. 55,300 miles reported. Look up ODI 10196215 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V263000 (ENGINE AND ENGINE COOLING). WHEN HE TOOK THE VEHICLE IN FOR REPAIR, A WARNING LIGHT ILLUMINATED. THE DEALER ATTEMPTED TO CHARGE HIM FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS FINE BEFORE HE TOOK IT TO THE DEALER FOR THE RECALL REPAIR. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 101,740 AND FAILURE MILEAGE WAS 101,000.

Owner-reported narrative. 101,000 miles reported. Look up ODI 10197945 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL 500. HE STATED THAT THE ABC LIGHT ILLUMINATED. THE DEALER REPLACED THE HIGH PRESSURE DISTRIBUTION HOSE AND CATALYTIC CONVERTER. HE WAS CHARGED $171.90 FOR THE DIAGNOSTIC AND $2,568.03 FOR THE REPLACEMENT. HE RECEIVED A SAFETY RECALL NOTICE (RECALL#07V263000) FOR ENGINE AND ENGINE COOLING AFTER HE PAID FOR THE REPAIRS HOWEVER, THE MANUFACTURER DENIED REIMBURSEMENT. THE CURRENT MILEAGE WAS 74,000 AND THE FAILURE MILEAGE WAS 70,997.

Owner-reported narrative. 70,997 miles reported. Look up ODI 10197986 at NHTSA ↗

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ CL CLASS. THE CONTACT STATED THAT THE ABC LIGHT WAS ILLUMINATED AND HE NOTICED THAT THE VEHICLE WAS LEAKING HYDRAULIC FLUID. THE VEHICLE WAS TAKEN TO THE DEALER DUE TO A RECALL AND THE FAILURE WAS REPAIRED. THE DEALER STATED THAT THEY REPAIRED THE ABC PRESSURE HOSE AND THE HYDRAULIC PUMP LEAK. THE CONTACT WAS CHARGED $2,824 FOR THE REPAIR WORK AND WAS INFORMED THAT A DEFECTIVE RECALL PART CAUSED THE FAILURE. THE NHTSA RECALL NUMBER WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 70,162.

Owner-reported narrative. 70,162 miles reported. Look up ODI 10200515 at NHTSA ↗

Reported: 2006-02-02 (February 2, 2006)

ON CERTAIN VEHICLES, THE INSTRUMENT CLUSTER IS EXPERIENCING ELECTRICAL MALFUNCTIONS. THE INSTRUMENT CLUSTER CONTAINS GAUGES AND INDICATORS THAT MUST BE ILLUMINATED WHENEVER THE VEHICLE IS IN OPERATION.

Consequence: DUE TO INADEQUATE ILLUMINATION, THE DRIVER WILL BE UNABLE TO READ THE GAUGES AND INDICATORS, SUCH AS THE SPEEDOMETER, WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE INSTRUMENT CLUSTER MODULES. THE RECALL WILL BE CONDUCTED IN PHASES. PHASE I WAS MAILED OUT TO APPROXIMATELY 7,500 OWNERS ON SEPTEMBER 29, 2006. PHASE II AND PHASE III IS SCHEDULED FOR DECEMBER 2006. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Reported: 2007-06-12 (June 12, 2007)

ON CERTAIN VEHICLES, CORROSION MAY OCCUR IN THE INNER STEEL PORTIONS OF THE ACTIVE BODY CONTROL'S (ABC) HIGH PRESSURE DISTRIBUTION HOSE DUE TO EXTENSIVE EXPOSURE TO HUMIDITY CAUSING DETERIORATION OF THE HOSE.

Consequence: THIS MAY RESULT IN ABC HYDRAULIC FLUID LEAKAGE NEAR THE CATALYTIC CONVERTER. LEAKING FLUID MAY COME IN CONTACT WITH HOT ENGINE COMPONENTS AND LEAD TO A POSSIBLE FIRE.

Remedy: DEALERS WILL INSTALL NEW CORROSION RESISTANT ABC HIGH PRESSURE DISTRIBUTION HOSE. THE RECALL BEGAN ON JULY 2, 2007. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.