2015 Mercedes-Benz C250: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
12 owner complaints analyzed
4 distinct recall campaigns
49,500 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 8 of 12 complaints (66.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 2 | 16.7% |
| Steering behavior | 2 | 16.7% |
| Engine operation | 1 | 8.3% |
| Electrical and battery issues | 1 | 8.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 8 |
| Steering | 2 |
| Electrical System | 1 |
| Engine And Engine Cooling | 1 |
| Forward Collision Avoidance | 1 |
| Service Brakes | 1 |
| Tires | 1 |
| Unknown Or Other | 1 |
Air Bags: 8; Steering: 2; Electrical System: 1; Engine And Engine Cooling: 1; Forward Collision Avoidance: 1; Service Brakes: 1; Tires: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 1; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 8 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 2 |
2015: 1; 2017: 2; 2018: 1; 2019: 2; 2020: 3; 2021: 1; 2022: 2
Pattern summary
Air Bags leads the component reports. Braking behavior appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10811410 · 2015-12-21 (December 21, 2015)
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ C250 EQUIPPED WITH CONTINENTAL CONTACT TIRES, SIZE: 225/45R17 (NA). THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE WAS BEGINNING TO LOSE AIR WHILE DRIVING. A COMPRESSOR WAS USED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TIRE BEGAN TO FLATTEN AFTER DRIVING LONG LENGTHS OF TIME AND REDUCED IN SIZE APPROXIMATELY THREE TO FIVE POUNDS PER DAY. THE CONTACT TOOK THE TIRE TO THE WARRANTY CENTER, THE DEALER, AND THE TIRE MANUFACTURER, BUT NO FAILURES WERE FOUND WITH THE TIRE. THE DOT NUMBER WAS …
Owner-reported narrative. 14,015 miles reported. Look up ODI 10811410 at NHTSA ↗
Owner report 11005179 · 2017-07-13 (July 13, 2017)
TAKATA RECALL NHTSA RECALL # 17
Owner-reported narrative. Look up ODI 11005179 at NHTSA ↗
Owner report 11054268 · 2017-12-12 (December 12, 2017)
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ MANHATTAN, 770 11TH AVENUE, NEW YORK, NY, 10019) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME …
Owner-reported narrative. Look up ODI 11054268 at NHTSA ↗
Owner report 11098469 · 2018-05-29 (May 29, 2018)
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ANNAPOLIS AT [phone removed] (324 6TH ST, ANNAPOLIS, MD 21403) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 11098469 at NHTSA ↗
Owner report 11194484 · 2019-04-07 (April 7, 2019)
MY CAR RECEIVED THE CALL MESSAGE OF POTENTIAL AIRBAG HAZARD IN JANUARY, WHICH WOULD LEAD TO DEATH IF THE AIRBAG POPPED UP. HOWEVER, I HAVE NOT BEEN REPLACED IN BANZ STORE FOR FOUR MONTHSIF THERE IS A SUDDEN ACCIDENT, THE AIRBAG WILL POP UP AND KILL PEOPLE. I WOULD LIKE TO COMPLAIN ABOUT SUCH A SERVICE. A DELAY OF ONE DAY IS VERY LIKELY TO CAUSE AN ACCIDENT
Owner-reported narrative. Look up ODI 11194484 at NHTSA ↗
Owner report 11230581 · 2019-07-09 (July 9, 2019)
AREA UNDER STEERING COLUMN IS EXPOSED REVEALING ELECTRICAL WIRING WHICH APPEARS TO BE CONNECTED TO THE ENGINE OR SOMETHING UNDER THE HOOD. I WAS TOLD THAT'S THE WAY VEHICLE WAS MADE, NO PART OR OPTION TO COVER EXPOSED AREA. IT IS UNSAFE BECAUSE AS I AM DRIVING ON HIGHWAY, CITY STREETS, ETC., MY KNEES TOUCH THE AREA AND MAY JARR SOMETHING LOSE.
Owner-reported narrative. Look up ODI 11230581 at NHTSA ↗
Owner report 11302333 · 2020-01-27 (January 27, 2020)
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES-BENZ OF POMPANO SERVICE CENTER (LOCATED AT 350 W COPANS RD A, POMPANO BEACH, FL 33064) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. T…
Owner-reported narrative. Look up ODI 11302333 at NHTSA ↗
Owner report 11327017 · 2020-06-02 (June 2, 2020)
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WEST CHESTER (5897 MUHLHAUSER RD, WEST CHESTER TOWNSHIP, OH 45069) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE…
Owner-reported narrative. Look up ODI 11327017 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V627000 · Air Bags:Frontal
Reported: 2017-10-06 (October 6, 2017)
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign record ↗19V010000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-01-09 (January 9, 2019)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗19V787000 · Communication
Reported: 2019-11-01 (November 1, 2019)
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign record ↗21V638000 · Air Bags:Frontal
Reported: 2021-08-13 (August 13, 2021)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign record ↗