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U.S. public vehicle records

2004 Mercedes Benz C240: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

16 owner complaints analyzed

3 distinct recall campaigns

80,000 mi median reported failure mileage

Scope: 2004 model year. Data snapshot: . 9 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 5 of 16 complaints (31.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior318.8%
Transmission and shifting212.5%
Fuel system concerns16.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
5
Electrical System
3
Air Bags
2
Engine And Engine Cooling:Engine
2
Fuel/Propulsion System
2
Power Train
2
Seat Belts
2
Latches/Locks/Linkages
1
Component breakdown data
CategoryCount
Unknown Or Other5
Electrical System3
Air Bags2
Engine And Engine Cooling:Engine2
Fuel/Propulsion System2
Power Train2
Seat Belts2
Latches/Locks/Linkages1

Unknown Or Other: 5; Electrical System: 3; Air Bags: 2; Engine And Engine Cooling:Engine: 2; Fuel/Propulsion System: 2; Power Train: 2; Seat Belts: 2; Latches/Locks/Linkages: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
1
100,000 to 149,999
2
150,000 and above
2
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9991
100,000 to 149,9992
150,000 and above2

Under 25,000: 0; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 2; 150,000 and above: 2

25,000 to 49,999 miles has the most reports with usable mileage (2). 7 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2007
1
2010
2
2013
1
2014
3
2015
2
2016
1
2017
1
2020
4
2022
1
Complaints over time data
CategoryCount
20071
20102
20131
20143
20152
20161
20171
20204
20221

2007: 1; 2010: 2; 2013: 1; 2014: 3; 2015: 2; 2016: 1; 2017: 1; 2020: 4; 2022: 1

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Fuel system concerns appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10204872 · 2007-09-24 (September 24, 2007)

2004 MERCEDES C240 WITH SUNROOF AND OVERHEAD CONTROL PANEL. CUSTOMER STATES THAT AFTER THE CAR WAS SUPPOSED TO BE REPAIRED THE VEHICLE ACQUIRED OTHER PROBLEMS ALONG WITH A LOOSE SEAT THAT MOVES WHILE DRIVING. *KB THE SUNROOF WOULDN'T CLOSE ON AUTO MODE, THE CIGARETTE LIGHTER WAS INOPERABLE, THE ALARM DIDN'T SOUND, THE RIGHT FRONT DOOR LOCK WAS DEFECTIVE, THE BRAKES SQUEAKED, THERE WAS AN OIL LEAK COMING FROM THE OIL PAN, THE TRANSMISSION LEAKED, THE THRUST ARM BUSHINGS FAILED, THE RIGHT SIDE WINDSHIELD WIPER WAS COMING APART, THE RIGHT FRONT …

Owner-reported narrative. Look up ODI 10204872 at NHTSA ↗

Owner report 10318897 · 2010-03-11 (March 11, 2010)

I OWN A 2004 MERCEDES BENZ, C CLASS, 4-DOOR SEDAN AND WITHIN THE LAST TWO WEEKS, MY DRIVER SIDE DOOR AND RIGHT REAR PASSENGER DOOR LOCKS REFUSE TO LOCK AND UNLOCK ON THEIR OWN, AFTER USING MY REMOTE TO SECURE MY DOORS AND NOW UNLOCK CONTINUOUSLY WHILE DRIVING. I'M CONCERN FOR THE SAFETY OF MY GRANDCHILD WHILE DRIVING AND THE SECURITY OF MY VEHICLE. *TR

Owner-reported narrative. Look up ODI 10318897 at NHTSA ↗

Owner report 10341882 · 2010-07-07 (July 7, 2010)

RE: C 240 MERCEDES 2004. THE CAR WILL SUDDENLY CUT OFF WHILE DRIVING. THIS HAS HAPPENED ON LONG DRIVES ON THE INTERSTATE, SHORT DRIVES ON THE INTERSTATE, AND STREET DRIVING. THE MECHANIC CANNOT FIND ANY CODES ASSOCIATED WITH THIS DEFECT. WE HAD THE CRANK SENSOR CHANGED BECAUSE THE MECHANIC THOUGHT THAT A WORN CRANK SENSOR MIGHT BE THE CAUSE. IT WAS NOT. TWO DAYS LATER THE CAR 'S ENGINE SHUT DOWN AGAIN. *TR

Owner-reported narrative. 120,000 miles reported. Look up ODI 10341882 at NHTSA ↗

Owner report 10513704 · 2013-05-27 (May 27, 2013)

THE SRS AND NUMEROUS OTHER MALFUNCTIONS COME ON. THE HEADLIGHTS AND DASH LIGHTS ALONG WITH THE BLINKERS ARE TURN ON AND OFF BY THEMSELVES. AT FIRST TURNING THE CAR OFF THE MALFUNCTIONS WENT AWAY ONLY TO COME BACK A FEW MINUTES LATER. I FIND THIS TO BE VERY DANGEROUS SINCE THE AIR BAGS, SEAT-BELTS WONT WORK IN A ACCIDENT. ALONG WITH IF LIGHTS GO OUT WHILE DRIVING AT NIGHT. THIS PROBLEM HAS HAPPENED TO ME TWICE BEFORE AFTER PAYING THOUSAND TO HAVE IT FIXED IT REAPPEARS AFTER A YEAR. I HAVE RESEARCHED AND IT SEEMS THAT EVERYONE IS HAVING THIS SAME…

Owner-reported narrative. 80,000 miles reported. Look up ODI 10513704 at NHTSA ↗

Owner report 10629406 · 2014-08-29 (August 29, 2014)

AFTER DRIVING 1 MILE FROM HOME, THE AIR CONDITIONED SYSTEM SUDDENLY SHUT OFF AND SMOKE STARTED TO COME OUT FROM THE DRIVER'S VENT INTO THE CABIN. I LEFT THE CAR UNINJURED AND CALLED 911. FIREMEN CAME 10 MINUTES LATER AND I COULD SEE FLAMES COMING THROUGH THE LEFT VENT. THE DRIVER'S SIDE OF THE DASHBOARD MELTED COMPLETELY, THE WINDSHIELD CRACKED, AND MY INSURER DECLARED THE CAR A TOTAL LOSS. I'M GLAD THERE WAS NO PERSONAL INJURY, THOUGH THE INCIDENT WAS REALLY SCARY. I HAD RECENTLY TAKEN MY CAR (3 MONTHS AGO) TO THE MERCEDES DEALER FOR A SERVICE…

Owner-reported narrative. 36,000 miles reported. Look up ODI 10629406 at NHTSA ↗

Owner report 10631279 · 2014-09-06 (September 6, 2014)

BOUGHT THE CAR USED IN JUNE 2014, AFTER EVERY TIME I FILLED THE GAS TANK, THERE WAS A STRONG SMELL OF GAS INSIDE THE CAR, AUGUST 2, 2014 CAR JUST CUTS OFF WHILE DRIVING DOWN THE ROAD, LOST ALL POWER LIKE IT WAS GETTING NO GAS AND JUST CUT OFF. AUGUST 5, FILLED GAS TANK TO TAKE TO SHOP AND HAVE IT LOOKED AT AND GAS LEAKED FROM UNDERSIDE OF DRIVERS SIDE REAR AREA AND AGAIN STRONG SMELL OF GAS INSIDE THE CAR, DID SOME INVESTIGATION TO FIND OUT THAT THIS HAS BEEN A PROBLEM WITH OTHER MERCEDES CARS. APPARENTLY THERE HAS BEEN RECALLS ON THE E SERIES…

Owner-reported narrative. 180,900 miles reported. Look up ODI 10631279 at NHTSA ↗

Owner report 10638119 · 2014-09-22 (September 22, 2014)

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES MALFUNCTIONED CAUSING THE BRAKE PEDAL TO SINK INTO THE FLOOR CREATING AN EXTENDED BRAKING DISTANCE. THE FAILURE NEARLY CAUSED THE VEHICLE TO CRASH INTO THE REAR OF A SECOND VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINES WERE CORRODED CAUSING BRAKE FLUID TO LEAK FROM THE VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE BRAKE LINES WERE REPLACED AND THE FAILURE WAS REMED…

Owner-reported narrative. 160,000 miles reported. Look up ODI 10638119 at NHTSA ↗

Owner report 10721828 · 2015-05-27 (May 27, 2015)

I WAS DRIVING TO WORK FROM PARKVILLE TO BALTIMORE CITY AND MY CAR BEGAN AGGRESSIVELY JERKING. I DROVE MY CAR ON FRIDAY MORNING THROUGH THE TUNNEL AND THE JERKING WAS NOT AS AGGRESSIVE. I DROVE HOME ON FRIDAY AFTERNOON FROM WORK AND I COULD TELL THAT SOMETHING WAS STILL JERKING BUT CONTINUOUSLY. SATURDAY MORNING MY CAR WAS JERKING SO AGGRESSIVELY, I CALLED OWINGS MILLS MERCEDES AND LEFT IT THERE. I WAS NOTIFIED TODAY, MAY 27, 2015, THAT MY CAR NEEDED BETWEEN $1900 AND $7500 WORTH OF WORK. MY COOLANT IS LEAKING ON THE TRANSMISSION. IF MY RADIATOR…

Owner-reported narrative. 130,000 miles reported. Look up ODI 10721828 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

19V918000 · Visibility:Sun/Moon Roof Assembly

Reported: 2019-12-20 (December 20, 2019)

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

NHTSA campaign record ↗
22V954000 · Visibility:Sun/Moon Roof Assembly

Reported: 2022-12-23 (December 23, 2022)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

NHTSA campaign record ↗
24V874000 · Visibility:Sun/Moon Roof Assembly

Reported: 2024-11-19 (November 19, 2024)

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

NHTSA campaign record ↗