2024 Mci D45CRTE: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V567000 · Electrical System:Propulsion System:Traction Battery | Electrical System:Propulsion System:Traction Battery:Management System/Energy Control Module (Bms/Becm):Software
Reported: 2025-08-29 (August 29, 2025)
Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
Consequence: A battery module that overheats increases the risk of a fire.
Remedy: MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗25V632000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-09-19 (September 19, 2025)
Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Consequence: A short circuit in a high voltage battery increases the risk of a fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will either replace the batteries, repurchase the vehicles, offer a vehicle trade-in or a reimbursement, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact MCI customer service at 1-800-241-2947.
NHTSA campaign record ↗