1997 Mci 102D3: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
Not available median reported failure mileage
Scope: 1997 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 100.0% |
| Electrical and battery issues | 1 | 100.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger | 1 |
| Fuel System, Diesel | 1 |
| Parking Brake | 1 |
| Power Train:Axle Assembly | 1 |
| Service Brakes, Hydraulic | 1 |
| Suspension | 1 |
Electrical System: 1; Engine And Engine Cooling:Engine:Other Fuel Types:Turbo/Supercharger: 1; Fuel System, Diesel: 1; Parking Brake: 1; Power Train:Axle Assembly: 1; Service Brakes, Hydraulic: 1; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2006 | 1 |
2006: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10159427 · 2006-05-24 (May 24, 2006)
GREYHOUND BUS FIRES- UNSOLICITED REPORT. *TS GREYHOUND CONFIRMED THAT THE FOLLOWING AREAS OF THE COACHES ARE RECURRING ORIGINATION POINTS FOR BUS FIRES: TAG AXLES AND BEARINGS, TURBO CHARGERS, ELECTRICAL SYSTEM, BRAKE SYSTEM AND FUEL HEATERS AND FILTER. THE TAG AXLE WAS REDESIGNED. THE NEW DESIGN USED SMALL WHEEL BEARINGS. THE LOAD RATING FOR THE SMALL WHEEL BEARING DECREASED BY APPROXIMATELY 30% FOR THE INNER WHEEL BEARING AND BY 35% FOR THE OUTER WHEEL BEARING WHEN COMPARED TO THE OLDER, LARGER BEARINGS. GREYHOUND ALSO OBSERVED STRESS …
Owner-reported narrative. Look up ODI 10159427 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
06V481000 · Electrical System:12v/24v/48v Battery
Reported: 2006-12-19 (December 19, 2006)
ON CERTAIN MOTOR COACHES, THE BOOST CONNECTOR HOUSING CAN FAIL OVER TIME, EXPOSING THE POSITIVE AND NEGATIVE TERMINALS.
Consequence: THIS COULD RESULT IN THE GROUNDING OF AN UNPROTECTED CIRCUIT AND COULD LEAD TO A THERMAL EVENT IF NOT CORRECTED.
Remedy: CUSTOMERS ARE BEING ADVISED TO REMOVE THE BOOST CONNECTOR AND DISCARD IT. CUSTOMERS WILL BE OFFERED A NEW DESIGN BOOST CONNECTOR AS AN ALTERNATIVE AT NO COST. THE RECALL BEGAN ON JANUARY 2, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
NHTSA campaign record ↗25V853000 · Visibility:Glass, Side/Rear | Structure:Body:Door
Reported: 2025-12-10 (December 10, 2025)
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA campaign record ↗97V053000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Furnace
Reported: 1997-04-03 (April 3, 1997)
VEHICLE DESCRIPTION: BUSES EQUIPPED WITH 4-STROKE CYCLE ENGINES. ENGINE COMPARTMENT FIRES HAVE OCCURRED AT OR NEAR THE WEBASTO DIESEL FUELED AUXILIARY HEATER.
Consequence: PERSONAL INJURY AND PROPERTY DAMAGE CAN OCCUR DUE TO AN ENGINE COMPARTMENT FIRE.
Remedy: MCI IS ASKING COACH OPERATORS TO DISABLE THE WEBASTO HEATER BY DISCONNECTING THE APPROPRIATE FUSES.
NHTSA campaign record ↗