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U.S. public vehicle records

2025 Mazda CX-50 HYBRID: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

9 owner complaints analyzed

5 distinct recall campaigns

Not available median reported failure mileage

Scope: 2025 model year. Data snapshot: . 0 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Forward Collision Avoidance: Adaptive Cruise Control is the most frequently named component, appearing in 3 of 9 complaints (33.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior333.3%
Transmission and shifting222.2%
Electrical and battery issues111.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Forward Collision Avoidance: Adaptive Cruise Control
3
Unknown Or Other
3
Engine
2
Power Train
2
Service Brakes
2
Electrical System
1
Forward Collision Avoidance: Automatic Emergency Braking
1
Forward Collision Avoidance: Warnings
1
Component breakdown data
CategoryCount
Forward Collision Avoidance: Adaptive Cruise Control3
Unknown Or Other3
Engine2
Power Train2
Service Brakes2
Electrical System1
Forward Collision Avoidance: Automatic Emergency Braking1
Forward Collision Avoidance: Warnings1

Forward Collision Avoidance: Adaptive Cruise Control: 3; Unknown Or Other: 3; Engine: 2; Power Train: 2; Service Brakes: 2; Electrical System: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Forward Collision Avoidance: Warnings: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
0
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0000
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024
1
2025
8
Complaints over time data
CategoryCount
20241
20258

2024: 1; 2025: 8

Pattern summary

Forward Collision Avoidance: Adaptive Cruise Control leads the component reports. Braking behavior appears in 3 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11622333 · 2024-10-28 (October 28, 2024)

Brake pads loose / moving inside the shims of overall Brake system for the vehicle . Making audio noise while driving and parking and stopping vehicle. Safety risk of brake Failure Minor Odor of fire/fumes

Owner-reported narrative. Look up ODI 11622333 at NHTSA ↗

Owner report 11638099 · 2025-01-23 (January 23, 2025)

We have had this 2025 Mazda CX-50 hybrid for a couple of months. On January 21, 2025, my wife tried to start it after shopping at a Dollar store. All the warnings lights came on, blinking, and the car was unresponsive to drive. After repeated attempts to start the car, the warning lights, finally, did go off, but a message of "hybrid system malfunction have vehicle inspected" came on. It finally started and allowed her to drive home. The alert about the hybrid system went off. So far, it has not happened again. I called the service department, …

Owner-reported narrative. Look up ODI 11638099 at NHTSA ↗

Owner report 11641443 · 2025-02-07 (February 7, 2025)

Check engine light came on at 600 miles. Took it to the dealer and the code was a p3400 code, cylinder deactivation fault. The dealership replaced both solenoids, part #PYFA-12-360A, found metal in OCV valves. When we got the car back I changed the oil, cut the oil filter open and found large metal shavings. At about 1300 miles the same check engine light came on. Back to the dealership with the same code. Now Mazda says to replace the head.

Owner-reported narrative. Look up ODI 11641443 at NHTSA ↗

Owner report 11646898 · 2025-03-07 (March 7, 2025)

First issue: Rough idle at start. The interior cabin vibrates enough to question the vehicle quality. The rough idle lasts about 40 seconds then engine switches to smooth vibration. It's actually unnerving. Second issue: it's well known in 2025 Mazda installed the Toyota RAV4 hybrid engine and transmission into the CX-50. The current ICE engine model had to be modified. As a result there are some structural issues that may become problematic. The front passenger door scrapes against the interior fender. During manufacturing to cover up the de…

Owner-reported narrative. Look up ODI 11646898 at NHTSA ↗

Owner report 11670178 · 2025-06-30 (June 30, 2025)

I bought the car new from Mazda in December, 2024, and I am the original owner of the car. I backed out of a parking space. I shifted my gear to D, but the car kept sliding backward. I quickly shifted the gear back to P, pressed the parking brake, and turned off my engine. I had to restart my engine several times before the car will drive forward in D. This incident happened twice already.

Owner-reported narrative. Look up ODI 11670178 at NHTSA ↗

Owner report 11672984 · 2025-07-12 (July 12, 2025)

Due to a hybrid battery malfunction, full body sensor mlafunction and TPMS functionality error, vehicle left inoperable. Vehicle could not be placed in neutral. Vehicle could not be jump started.

Owner-reported narrative. Look up ODI 11672984 at NHTSA ↗

Owner report 11674453 · 2025-07-18 (July 18, 2025)

1) Driving on an expressway and the red warning light goes on - two red bars with a sterring wheel in the middle. Car sounded an alarm that indicated we were going to crash. No cars in front of us. 2) Driving on the expressway with the cruise control on. Driving 75 miles an hour and the vehicle goes to 30 miles an hour and I have to accelerate. Thank the Lord no one was behind me. This has happened 3 times. I took it into Mazda and tool them the issue but they just did their regular maintenance on my car. There is a major issue with this v…

Owner-reported narrative. Look up ODI 11674453 at NHTSA ↗

Owner report 11674740 · 2025-07-19 (July 19, 2025)

When using adaptive cruise control, during SOME cornering, SOMETIMES the car brakes unexpectedly, very aggressively, without warning. Very dangerous, especially when another car is behind you.

Owner-reported narrative. Look up ODI 11674740 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V649000 · Lane Departure: Sensing System: Camera | Forward Collision Avoidance: Automatic Emergency Braking | Exterior Lighting:Headlights

Reported: 2024-09-03 (September 3, 2024)

Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

NHTSA campaign record ↗
25V167000 · Trailer Hitches

Reported: 2025-03-14 (March 14, 2025)

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-50 vehicles equipped with Mazda Genuine Accessory trailer hitches. The trailer hitch assembly bolts may loosen and cause the assembly to separate from the vehicle body during towing or normal driving conditions.

Consequence: A detached trailer hitch assembly can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters were mailed April 4, 2025. Mazda's number for this recall is 7225C.

NHTSA campaign record ↗
25V413000 · Air Bags: Air Bag/Restraint Control Module:Software

Reported: 2025-06-18 (June 18, 2025)

Mazda North American Operations (Mazda) is recalling certain CX-50 Hybrid and CX-50 vehicles. Incorrectly configured module software may cause the air bag to deploy improperly.

Consequence: An air bag that deploys improperly increases the risk of injury during a crash.

Remedy: Dealers will update the module software, free of charge. Owner notifications will not be mailed due to all vehicles being under Mazda dealer control. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7625F.

NHTSA campaign record ↗
25V418000 · Electrical System:Propulsion System:Hybrid Management:Power Control Unit/Module (Hpcu):Software | Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm)

Reported: 2025-06-18 (June 18, 2025)

Mazda North American Operations (Mazda) is recalling certain 2025 CX-50 Hybrid vehicles. The transmission gear shifter can be moved from Neutral to Drive without pressing the brake pedal.

Consequence: Shifting into gear without the brake pedal depressed can result in unexpected vehicle movement, increasing the risk of a crash.

Remedy: Dealers will replace the Engine Control Module (ECM) and reprogram the Hybrid Control Unit (HCU) and Power Control Unit (PCU), free of charge. Interim owner notification letters were mailed August 15, 2025. A second notice will be sent once the remedy becomes available, anticipated late summer 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7725F.

NHTSA campaign record ↗
25V737000 · Suspension:Critical Fasteners

Reported: 2025-10-29 (October 29, 2025)

Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hybrid vehicles. The front suspension fastener bolts may not be tightened properly, which can result in suspension component and/or wheel detachment.

Consequence: Wheel or suspension component detachment can cause a loss of vehicle control and a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect the front suspension fastener bolts and, if necessary, replace and tighten them, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 7925J. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 3, 2025.

NHTSA campaign record ↗