2019 Mazda CX-3: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
2 distinct recall campaigns
11,250 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 10 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 27 complaints (29.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 5 | 18.5% |
| Steering behavior | 4 | 14.8% |
| Engine operation | 1 | 3.7% |
| Braking behavior | 1 | 3.7% |
| Fuel system concerns | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Steering | 5 |
| Unknown Or Other | 4 |
| Air Bags | 2 |
| Fuel System, Gasoline | 2 |
| Fuel/Propulsion System | 2 |
| Visibility/Wiper | 2 |
| Back Over Prevention | 1 |
Electrical System: 8; Steering: 5; Unknown Or Other: 4; Air Bags: 2; Fuel System, Gasoline: 2; Fuel/Propulsion System: 2; Visibility/Wiper: 2; Back Over Prevention: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 17 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 6 |
| 2023 | 7 |
| 2024 | 5 |
| 2025 | 1 |
| 2026 | 1 |
2018: 1; 2019: 2; 2020: 3; 2021: 1; 2022: 6; 2023: 7; 2024: 5; 2025: 1; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 5 complaint narratives. Steering behavior appears in 4 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11142684 · 2018-10-25 (October 25, 2018)
FRONT WINDSHIELD CRACKED FROM TOP OF CAR NOTHING HIT IT LOOKS LIKE STRESS CRACK. MAZDA SAYS NO AND NO PROBLEMS WITH THERE WINDOWS. 5 WEEKS LATER AND NO ONE CAN GET ME WINDSHIELD BECAUSE 400 BACKORDERD AND MAZDA HAS HOLD ON THEM.SO I HAVE A BROKEN WINDOW ON A NEW CAR THAT I CANNOT GET FIXED LUCKY SOM FAR NO TICKETS. THEY KNOW THEY HAVE A PROBLEM BUT ARE KEEPING IT A SECRET
Owner-reported narrative. 1,000 miles reported. Look up ODI 11142684 at NHTSA ↗
Owner report 11230376 · 2019-07-09 (July 9, 2019)
KEY FOB DISCONNECTS WHILE DRIVING. LOCK/UNLOCK DOES NOT WORK. CAR DOES NOT START WHEN KEYFOB IS IN VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, THE DEALERSHIP HAS CHANGED MY KEYFOBS, FLASHED THE MEMORY, AND REPLACED THE BATTERIES. I'VE SPOKEN TO CORPORATE CUSTOMER SERVICE AND WAS TOLD "SOMETIMES KEY FOBS JUST DISCONNECT. PLEASE EXIT THE VEHICLE, WAIT, AND TRY AGAIN." I'M CURRENTLY WAITING FOR THIS TO HAPPEN A FOURTH TIME.
Owner-reported narrative. 12,500 miles reported. Look up ODI 11230376 at NHTSA ↗
Owner report 11244420 · 2019-08-16 (August 16, 2019)
TL* THE CONTACT LEASED A 2019 MAZDA CX-3. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE AND BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704, [phone removed]) WHERE IT WAS DIAGNOSED THAT PEBBLES WERE CAUSING THE ABNORMAL NOISE AND THE BRAKES NEEDED TO BE RESURFACED. THE FRONT AND REAR ROTORS WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2295928510. NO FURTHER ASSISTANCE…
Owner-reported narrative. 1,000 miles reported. Look up ODI 11244420 at NHTSA ↗
Owner report 11315769 · 2020-03-03 (March 3, 2020)
I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED BATTERY AT 100%. MARCH 2 2020 ANOTHER NEW BATTERY WAS INSTALLED. I WAS TOLD IT WAS BECAUSE OF THE "COLD" (70 DEGREES) WEATHER! I DO NOT LEAVE A/C OR RADIO RUNNING WHEN I EXIT THE CAR. I WOULD LIKE TO KNOW IF THERE IS AN ELECTRICAL PROBLEM WITH MY …
Owner-reported narrative. 5,098 miles reported. Look up ODI 11315769 at NHTSA ↗
Owner report 11316059 · 2020-03-04 (March 4, 2020)
WHILE DRIVING THE VEHICLE ENTIRE DASH LIGHTS GO DARK. THIS IS THE THIRD EPISODE I HAVE EXPERIENCED THIS. THE VEHICLE HAS BEEN TO DEALER TWICE BEFORE WITH SAME COMPLAINT. I CONTACTED MAZDA IN DECEMBER 2018 & WAS GIVEN REFERENCE NUMBER OF 1-1911536225. INCIDENT HAPPENED AGAIN TODAY WHEN DRIVING UNDER OVERPASS ON HIGHWAY
Owner-reported narrative. 1,200 miles reported. Look up ODI 11316059 at NHTSA ↗
Owner report 11340083 · 2020-07-18 (July 18, 2020)
BATTERY HAS DIED TWICE FOR NO REASON. LOCKS NEED TO BE UNLOCKED MANUALLY. I HAVE TO TURN ON CAR TO OPEN OTHER DOORS.
Owner-reported narrative. 10,000 miles reported. Look up ODI 11340083 at NHTSA ↗
Owner report 11430127 · 2021-08-23 (August 23, 2021)
The contact owns a 2019 Mazda CX3. The contact stated while turning off the vehicle, the engine did shut-off however, the interior electrical components of the vehicle such as the radio and the doors would not automatically lock intermittently. The contact took the vehicle to a local dealer who inspected the vehicle and could not duplicate the failure. The key fob battery was replaced to fix the issue however, the failure recurred with the push to start not operating as designed. The contact was concerned about a possible manufacturer network f…
Owner-reported narrative. 20,000 miles reported. Look up ODI 11430127 at NHTSA ↗
Owner report 11447702 · 2022-01-16 (January 16, 2022)
Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate which gives the impression the vehicle is jerking left or right while in motion. Brought to the dealer who stated it's the steering column that will need to be replaced and the part has a six week backorder. Seat Issue: The passenger seat weight sen…
Owner-reported narrative. Look up ODI 11447702 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V875000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2021-11-12 (November 12, 2021)
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
NHTSA campaign record ↗23V487000 · Back Over Prevention: Sensing System: Camera
Reported: 2023-07-14 (July 14, 2023)
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
NHTSA campaign record ↗