2000 Mack RD: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2000 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Service Brakes, Air is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Air | 1 |
| Structure | 1 |
| Suspension | 1 |
| Suspension:Rear | 1 |
Service Brakes, Air: 1; Structure: 1; Suspension: 1; Suspension:Rear: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 1 |
| 2008 | 1 |
2005: 1; 2008: 1
Pattern summary
Service Brakes, Air leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10119010 · 2005-04-13 (April 13, 2005)
LOOSE FROM THE RIGHT SIDE OF THE TANDEM SUSPENSION ON A 2000 MACK DUMP TRUCK RESULTING IN THE TRUCK TURNING OVER WHILE DUMPING.***NO ANSWER REQUIRED***. *MR THE TRUNION BRACKET AND CROSS MEMBER ASSEMBLY BROKE ON THREE OF THE FLEETS OTHER MACK TRUCKS (2000 MACK RD688S). *NM
Owner-reported narrative. Look up ODI 10119010 at NHTSA ↗
Owner report 10236871 · 2008-08-04 (August 4, 2008)
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ILLEGALLY LICENSED, THAT WERE OVERWIDTH AND DID NOT COMPLY WITH FEDERAL MOTOR CARRIER SAFETY REGULATIONS. AS OF THIS DATE, AUGUST 4, 2008, NO RESPONSE HAS BEEN RECEIVED FROM THE USDOT. THE ACCIDENTS OCCURRED BECAUSE OF INSUFFICIENT BRAKE CAPAC…
Owner-reported narrative. Look up ODI 10236871 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V230003 · Vehicle Speed Control:Accelerator Pedal
Reported: 2000-10-04 (October 4, 2000)
VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.
Consequence: THIS CONDITION COULD CAUSE THE PEDAL TO GO TO FULL THROTTLE IF BOTH RETURN SPRINGS BREAK, INCREASING THE RISK OF A CRASH.
Remedy: REPLACEMENT ACCELERATOR PEDALS EQUIPPED WITH RETURN SPRINGS MANUFACTURED OF MUSIC WIRE WITH ONE ADDITIONAL COIL ON EACH SPRING AND WITH AN ORGANIC COATING, ELIMINATING ELECTROPLATING WILL BE INSTALLED.
NHTSA campaign record ↗01V189004 · Service Brakes, Air:Controls, Pedals And Linkages
Reported: 2001-08-01 (August 1, 2001)
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
Consequence: WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THESE VALVES. OWNER NOTIFICATION BEGAN NOVEMBER 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR MERITOR WABCO AT 800-535-5560.
NHTSA campaign record ↗01V301000 · Suspension:Front:Springs:Coil Springs
Reported: 2001-09-24 (September 24, 2001)
VEHICLE DESCRIPTION: CLASS A HEAVY DUTY TRUCKS WITH 18,000 LB. FRONT AXLES MAY HAVE FRONT SPRINGS INSTALLED THAT ARE RATED FOR THE 14,600 LB. FRONT AXLE.
Consequence: FRONT SPRING FAILURE COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE BOTH SPRINGS. OWNER NOTIFICATION BEGAN DECEMBER 26, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
NHTSA campaign record ↗02V037006 · Steering:Linkages:Tie Rod Assembly
Reported: 2002-08-15 (August 15, 2002)
ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
Consequence: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
NHTSA campaign record ↗02V061002 · Suspension:Rear
Reported: 2002-03-21 (March 21, 2002)
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER TANDEM DRIVE AXLE MODELS DS463, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.
Consequence: THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.
Remedy: THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNER NOTIFICATION BEGAN APRIL 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
NHTSA campaign record ↗