2023 Mack LRBE (ELECTRIC): complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
5 distinct recall campaigns
Not available median reported failure mileage
Scope: 2023 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V024000 · Electrical System:Wiring:Switches/Knobs/Buttons
Reported: 2023-01-23 (January 23, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2019 and 2021-2023 LRBE battery electric trucks. The cabin heater relay may fail, causing the coolant heater to overheat.
Consequence: A coolant heater that overheats can increase the risk of fire.
Remedy: Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0440.
NHTSA campaign record ↗23V281000 · Electrical System:Propulsion System:Traction Battery:Thermal Management:Fluid/Coolant
Reported: 2023-04-19 (April 19, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR Battery Electric vehicles. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Consequence: A battery short circuit increases the risk of a fire.
Remedy: Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters are expected to be mailed June 16, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0442.
NHTSA campaign record ↗23V402000 · Electrical System:Wiring:Relays/Solenoids
Reported: 2023-06-04 (June 4, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
Consequence: A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
Remedy: Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.
NHTSA campaign record ↗23V514000 · Electrical System:Propulsion System:Traction Battery
Reported: 2023-07-24 (July 24, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR battery electric trucks. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Consequence: An electrical short circuit increases the risk of a fire.
Remedy: Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0447.
NHTSA campaign record ↗25V185000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-03-25 (March 25, 2025)
Mack Trucks, Inc. (Mack) is recalling certain 2022-2025 Mack LRBE trucks. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Consequence: A short circuit increases the risk of a fire.
Remedy: Dealers will replace the batteries, free of charge. Owner notification letters were mailed April 24, 2025. Owner notification letters will be mailed on or before August 25, 2025, for the additional vehicles added on July 22, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0475.
NHTSA campaign record ↗