2024 Mack LR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
6 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
23V310000 · Electrical System:Horn
Reported: 2023-05-02 (May 2, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2024 LR electric garbage trucks, equipped with electric horns. The circuit connecting the horn button to the horn is missing, making the horn inoperative.
Consequence: A vehicle with an inoperative horn cannot alert other drivers, increasing the risk of a crash.
Remedy: Dealers will add the necessary circuits to connect the horn button to the horn, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC443.
NHTSA campaign record ↗23V465000 · Visibility:Windshield Wiper/Washer:Linkages
Reported: 2023-07-03 (July 3, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 LR garbage trucks. The wiper arm retention nuts may be loose, stripping, and causing the windshield wipers to fail.
Consequence: Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.
NHTSA campaign record ↗23V513000 · Structure
Reported: 2023-07-27 (July 27, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2024 LR garbage trucks. The reinforcing floor welds may be missing from around the passenger seat pedestal, reducing floor strength.
Consequence: The pedestal may buckle during a crash, preventing the passenger seat from properly restraining a passenger.
Remedy: Dealers will inspect and add welds as necessary, replace the missing floor welds, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0446.
NHTSA campaign record ↗23V713000 · Steering
Reported: 2023-10-24 (October 24, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2024 LR vehicles. The fasteners that connect the power steering assist cylinder to steering arm may be loose or missing.
Consequence: The power steering assist cylinder may separate from the steering arm, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the steering gear fasteners and install a new cotter pin, free of charge. Owner notification letters are expected to be mailed December 15, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0451.
NHTSA campaign record ↗23V792000 · Vehicle Speed Control
Reported: 2023-11-22 (November 22, 2023)
Mack Trucks, Inc. (Mack) is recalling certain 2023-2024 GR, AN, LR, and Terrapro vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.
NHTSA campaign record ↗24V232000 · Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2024-03-27 (March 27, 2024)
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 LR natural gas vehicles. The methane detector may be inoperative due to a missing fuse.
Consequence: An inoperative methane detector can fail to detect a gas leak, increasing the risk of a fire or injury.
Remedy: Dealers will install a fuse, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0461.
NHTSA campaign record ↗